Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83972 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 21, 2019 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how well it cleans my carpet.

Report a concern   July 21, 2019 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was very easy technician was very good and very helpful picking out some extra things that we needed done.

Report a concern   July 21, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service yesterday was as usual, wonderful. The technician was on time and my appointment was well communicated. He did a great job informing me of my options and checking places where I had concerns. He took his time to do a great job in making my carpet look it’s very best. Another example of why I count on zerorez To take care of my carpets.

Report a concern   July 21, 2019 — Rated 10 out of 10 by Walter Rutkowski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How responsive they were as they came out the same day! They are very professional and personable too.

Report a concern   July 21, 2019 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician did an excellent job. He was a hard worker and very professional. We are impressed!

Report a concern   July 21, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service. Very considerate workman.

Report a concern   July 21, 2019 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech, 'CJ' was outstanding.
Polite, professional and did a wonderful job.

Report a concern   July 21, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job cleaning the carpets and it looks fantastic!

Report a concern   July 21, 2019 — Rated 10 out of 10 by Richard Peacocks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughness

Report a concern   July 21, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your guys were great and explained when necessary. And, as usual, our very old carpets look like almost new!

Report a concern   July 21, 2019 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician came in quickly and efficiently and got the job done. He was also very friendly and very informative.

Report a concern   July 21, 2019 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Value for price. Technician was professional, clean and very courteous.

Report a concern   July 21, 2019 — Rated 10 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is professional, timely, and my carpet always looks amazing after they've cleaned it. I've used several carpet cleaners in the past. My carpet never looked as clean as it does after Zerorez has cleaned it.

Report a concern   July 21, 2019 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The clean cleaning process.

Report a concern   July 20, 2019 — Rated 9 out of 10 by Victor Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good communication and tile cleaning is great just gotta make sure the tech Is thorough

Report a concern   July 20, 2019 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!!! Professional staff, cleaning process, quality of service. Easy setup. All truck mounted.

Report a concern   July 20, 2019 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You’re non toxic, no odor, gave me feet covers for after you left and arrived on time.

Report a concern   July 20, 2019 — Rated 7 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I talked to the woman on the phone and said i wanted to do the 3 for 99. She said ok. Booked the apt and sent the guy out.

Within 10 minutes of being in our home we were being quoted upwards of $650. For a little more than that I could replace the carpet and pad in those two rooms.

I am fine with a little upsell, as a salesman by trade I can even appreciate it... but to quote me upwards of 600% is absurd.

Carpets are clean though.

Report a concern   July 20, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and quick service. Very knowledgeable of the process and explained exactly what they use and how.

Report a concern   July 20, 2019 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Same great technician!

Report a concern   July 20, 2019 — Rated 3 out of 10 by P.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Looking forward to your coming to take care of still dirty areas.

Report a concern   July 20, 2019 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

thanks for your diligence in resolving my problem w/coffee stains in my carpet. Finley was very polite and finally got my carpets clean!

Report a concern   July 20, 2019 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was professional, friendly, and explained everything in the process to me. Certainly will use this company again.

Report a concern   July 20, 2019 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet cleaner was very kind and worked hard to meet our expectations. It was much appreciated.

Report a concern   July 20, 2019 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was thorough and friendly and did a great job.

Report a concern   July 20, 2019 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sanitized clean without chemicals.

Report a concern   July 20, 2019 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance did a great job, and we appreciate Zerorez returning until the job was done.

Report a concern   July 19, 2019 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and professional. Thank you!

Report a concern   July 19, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with the cleaning we received.
This was our first time to use Zerorez. Learned about it via Kiss FM & The Ticket radio broadcasts.

Report a concern   July 19, 2019 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Technician arrived on time and was very helpful.


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