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based on 83972 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That young man didn't try to clean my carpet like the older gentleman who cleaned them previously!I'm left with damp dirty carpets.I'm very disappointed and feel like it was a big waste of time and money!Now I'm having to go with another company to clean my home.So we won't need your services in the future.
The technician really knew his stuff!
You were offering a discount on carpet cleaning and the gentleman did a great job on my carpets.
Punctual, thorough and professional
Great Job and Service
Our technician Darwin was very professional and personable. He was very efficient. We would request him again! Our carpets look great!
You have been on time every time I have used you. Got me scheduled last minute.
Very nice and professional young man Ricardo did my floors this time. He was early, did a good job and very good manners!!
Thank you again
Name removed
The service tech was a pro, making sure I understood what he was going to do and answered all my questions. He went above and beyond to make sure I was satisfied with the work performed. The cleaning job on the carpet and floors was outstanding.
How clean the house is now
I like that you do not use chemicals
Person was way to early with out enough warning.
Customer service & carpet cleaning is exceptional. Price updates along the way is helpful for decision making.
I have always been impressed with the technicians you send. Quality service at a great price. I will only use your company.
Lower the Charges. Walk over with areas which I have covered.
The carpets always look great, and the technicians are pleasant and helpful.
Great service. I just wish you guys had something to make it smell good. It’s clean but I like scents
We had some ver stubborn slime stain that didn’t exactly come out completely bu this sure improve the look.
We specifically chose Zerorez because of the lack of chemicals used in the cleaning process. We have a crawling child and wanted to be sure the carpets were clean, but also safe.
Fantastic work by my technician Damien!
Guy was super nice did a great job!
The service didn't take long. The young man was very knowledgeable and friendly.
Eric did an outstanding job! He was friendly, courteous, service-oriented, and really communicated the desire to take good care of us. He was also very efficient, while also making sure he didn’t let the quality of his work be negatively affected. He paid great attention to details and truly did an amazing job!
End result is very nice. No soap or residue feeling. Efficiency and timeliness of service.
I felt the carpet in the living room area, could have been cleaner. The technicians equipment started to act up and not work correctly, but yet I had to pay the full price. I got 100 sq. ft. of tile cleaned for free. Still looked the same, no difference, kitchen floor was left soaking wet. I feel the one room should be re-done at no charge. I like to have technicians in my home who have been on the job awhile. I know everyone has to learn sometime, but I usually have unusual circumstances where someone with more experience would be able to help.
No harsh chemicals; strong customer service; quality product
Work is efficient and through. Workers are friendly and knowledgeable.
Fast efficient service. Carpet looks great!
Good product that cleans carpet without residue. Good people they send out. Price.
No harsh chemicals. Service was excellent!
The tech did not move some chairs in the room and a small throw rug,he just cleaned around them.
The cost was very expensive
The musty smell is still there in the room