Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83972 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2019 — Rated 10 out of 10 by Delynn Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

JUSTIN was fantastic! He did a very thorough job of cleaning my sofa, 2 recliners, and a small upholstered chair. He was very professional and congenial. He also cleaned the tile in my kitchen and sealed the grout. I was very impressed on how hard he worked! I will definitely have him back the next time I need cleaning!

Report a concern   July 16, 2019 — Rated 10 out of 10 by Tom & Cynthia Coughlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

extremely happy w the fellow who cleaned the carpet,very efficient

Report a concern   July 16, 2019 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was professional, accurate and quick. Carpets in this rental look much better!

Report a concern   July 16, 2019 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very personable and professional!!! Great customer service and carpet looks great :)

Report a concern   July 16, 2019 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and friendly service, did not waste time and tech was very knowledgeable of your products and services.

Report a concern   July 16, 2019 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very service oriented company. on time. great product

Report a concern   July 16, 2019 — Rated 10 out of 10 by Stella Villegas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smells good and quick and easy.
Staff was friendly and professional.

Report a concern   July 16, 2019 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

👍🏻

Report a concern   July 16, 2019 — Rated 10 out of 10 by Andrew Simmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective service and friendly and thorough technicians

Report a concern   July 16, 2019 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was kind and informative. Products work well.

Report a concern   July 16, 2019 — Rated 9 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it was very easy to schedule an appointment online without having to call. The service guy showed up within the window and I was notified about 30 minutes prior to him arriving. He did a good job cleaning my couch and it looks very clean. The pet odor did not totally come out but it is probably better than it was.

Report a concern   July 16, 2019 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet clean sanitation

Report a concern   July 16, 2019 — Rated 1 out of 10 by P.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service person didn't work as hard as they should have .Not satisfied with my carpet cleaning .. I won't use this service no more..

Report a concern   July 16, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Despite a few technical glitches, Terry got the job done in a timely manner. Our house is definitely cleaner after the visit.

Report a concern   July 15, 2019 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional and clearly explained the different options there is for carpet cleaning . Job well done.

Report a concern   July 15, 2019 — Rated 10 out of 10 by S.A.K.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quality cleaning

Report a concern   July 15, 2019 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rick had a real challenge of cleaning dog urine. He did a great job. Yes I would recommend this service to anyone.

Report a concern   July 15, 2019 — Rated 0 out of 10 by M.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I still have a major stain for $229!!! :( I thought you were the best. I was wrong. I will tell everyone I know. Guess I'll have to call Stanley Steamer. Thanks for taking my money in less than 20 minutes!

Report a concern   July 15, 2019 — Rated 10 out of 10 by V.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet is clean, house smells fresh

Report a concern   July 15, 2019 — Rated 8 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

After my carpets dried, the dirt in the high traffic areas was still visible. I did not choose the topical treatment assuming that since those rooms did not have pet issues that the areas would come clean.

Report a concern   July 15, 2019 — Rated 10 out of 10 by P.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable and informative. He took the time to explain the whole procedure before and during the cleaning.

Report a concern   July 15, 2019 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service representative was excellent!
Very professional and courteous.
He gave us recommendations on keeping carpet clean.
We are very pleased with the results.
Highly recommend!

Report a concern   July 15, 2019 — Rated 10 out of 10 by Judy Kollmansberger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The spots do not return. Carpet and furniture are always cleaned very well.
Charles was our technician and he was great! Very professional and efficient. Explained all of the processes and the cost and gave us the options we had for cleaning.

Report a concern   July 15, 2019 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your workman was polite, did not rush the process, and took extra care to be sure and complete the work in a satisfactory manner.

Report a concern   July 15, 2019 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used ZeroRez many times and have never been disappointed - but this last visit made me a customer for life! We thought the carpet in our rent house was destroyed with stains and odors but the tech did an outstanding job and made the carpet look like new again!!

Report a concern   July 15, 2019 — Rated 8 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was wonderful, very pleased with his professionalism. Our carpet is brand new and the pet smell is still surfacing after one treatment so we are scheduled to try again.
Thank you! Name removed Phone number removed

Report a concern   July 15, 2019 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was amazing and the product worked great.

Report a concern   July 15, 2019 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service

Report a concern   July 15, 2019 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was professional and did a great job Our carpets are very clean and feel great!

Report a concern   July 15, 2019 — Rated 8 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

The price was a little high after it was all said and done but we had the tech there already so we went ahead.


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