What our clients think of us!

Carpet was cleaner but didn’t do much for the dog smell.

Charged high price to remove urine (which was communicated initially that it “would” be removed. It was not. 2nd visit this week - communicated this time that due to rug material it most likely “would not” come out. Then why not tell me this to begin with, instead of charging me an outrageous price? Incredibly disappointed.

Always on time with great results

Tech was on time and did a great job

The agitation brush first lifting the pile and any debris prior to extraction, makes for a great cleaning. I have used many vendors and return to Zerorez as they are more detailed. Good job on cleaning the travel paths the retain more soil.

Thanks

Service was easy to set up, price was fair and everyone I spoke or dealt with was knowledgeable and personable

Efficient, friendly and professional. I would definitely recommend them.

I was disappointed that a regular cleaning would not take care of the pet stains upstairs, causing the need for the significant increase in cost of $60 per room to take care of them. Not necessarily anyone’s fault, just cost much ore than I was hoping.

Love the no chemicals cleaning. Did a great job

It actually removes filth from carpet.

We were not told an accurate description of how much of the deep cleaner is used on spots. I was very detailed about my concerns regarding a cat and several dogs in the home from previous owners and that the deep cleaning would be needed. I was told one gallon would be put on to start and tech would see if others is needed. We would have needed probably at least 8 or more gallons with how much was used on one spot and could only afford two. If we were given a better idea on how much might be needed we would have used a different company or just saved the money to replace the carpet. $75 a gallon is a ridiculous price if here is more than one spot needing to be treated. You should automatically know if pets have been in the home previously there might be several spots needing treatment.

Great service and clean carpets!!

They did a great job cleaning our carpets. They were so knowledgeable and extemely polite. Their price was very reasonable and they worked very efficiently. They took good care not to disturb the walls and baseboards. The staff went above and beyond and I highly recommend them.

Technician was great. Friendly and explained everything step by step! Finished product looks great.

Great service,wonderful technician

Alexis G. Did a great job. Very respectful and efficient. I listen to 105.3 the Fan and they turned me on to you guys. I won’t ever use another company.

Thanks!

Jeff Lang

People are great, and quality of the work.

Carpets feel like new! Great customer service!

You honored your word.

The first cleaner (Dalton) didn’t really even do a mediocre job. I didn’t realize that until it died and looked really bad.

Then Eric did what should have been done in the first place. I regret that I didn’t look in every room after Eric or I might have noticed two rooms were still dry. Regardless, Eric corrected it the next day. We are extremely pleased with the job Eric did.

Thank you.

Tj explained everything and was so professional. When I had a follow up issue that was the next day and not his fault he came back and helped me. The employee is what made the experience work

My technician was Randy Ruffin. He was wonderful!!!

My carpet looks beautiful!!!

I am very pleased with the job the techs did on my furniture.

We are very pleased with how our carpets looked after Torrance cleaned them. He was thorough and efficient.We would highly recommend your company to others.

I recently had my carpet and travertine tile floor cleaned by Zerorez. The techs were so nice and friendly, and they did an outstanding cleaning job!! Floors look great! I highly recommend Zerorez for any floor cleaning needs! Best part....no chemicals!

Excellent tech who was very friendly & did a great job cleaning our carpets.

Knowledgeable staff

Unstained carpet looks and feels better. Stains are still obvious but that could be state of carpet. Serviceman was very courteous and did point out that the stained area might not improve much.

Gladly!! First of all the Zerorez tech was very much so ahead of the time window given to me. My tech was Darrel from Detroit. He was prompt, professional, knowledgeable, and friendly. Service was 150%. We are returning customers, so that can only mean that we like no soap process of cleaning. The pretreatment solution works really well and smells fresh. Will I use Zerorez again? YES!

Customer service was great and the carpets are nice and clean. Didn’t try to sell me something I didn’t need