Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83972 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 25, 2019 — Rated 10 out of 10 by Denise Mallou Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that your cleaning process does such an amazing job. Your technicians are always so great. Damon came this last time and he got a few stains up I thought would be impossible! He was so friendly, and explained everything so thoroughly. He is a great asset to your company!

Report a concern   July 25, 2019 — Rated 4 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your prices are quite high. Sort of bait and switch with “3 rooms for $99” offer, but with additional add-ons, my total bill was over $800. You came highly recommended by someone who said that they have never paid over $400 for comparable areas cleaned.

Report a concern   July 25, 2019 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, fair prices, and good work.

Report a concern   July 25, 2019 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Yall did a fantastic job

Report a concern   July 25, 2019 — Rated 4 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This was my third time using zerorez. Last time all the stains came out and ther caper looked almost new. This time, most of the stains remained. The stains were better, removable, but still parts of it stayed. I think the guy just needed to clean more thoroughly.

Report a concern   July 25, 2019 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.
Great cleaning.
Friendly.

Report a concern   July 25, 2019 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are cleaned without heavy chemicals

Report a concern   July 24, 2019 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s healthy and green.

Report a concern   July 24, 2019 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was awesome!

Report a concern   July 24, 2019 — Rated 10 out of 10 by Monica Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff was so courteous and gave information about when should I move my furniture back and safety guides.

Report a concern   July 24, 2019 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You got my carpets very clean. And the tile as well.

Report a concern   July 24, 2019 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great company and service. I have been using Zerorez now for three years and have been happy with the results,

Report a concern   July 24, 2019 — Rated 10 out of 10 by Richard Plante Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpets are

Report a concern   July 24, 2019 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   July 24, 2019 — Rated 0 out of 10 by A.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Bait and switch. Charged $500 for one room. Spreading the word everywhere I can.

Report a concern   July 24, 2019 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pricing is misleading. Different techs quote wide ranging prices for spot treatments. Some techs are not trained well and your carpet is wet for two solid days. Carpet looks fine when wet however spots appear when dry after tech has gone.

Report a concern   July 24, 2019 — Rated 10 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No scent and the people who come and do the work really want to do a good job.

Report a concern   July 24, 2019 — Rated 10 out of 10 by Chris Riggs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job Nice guy

Report a concern   July 24, 2019 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism, thoroughness, and results of the service.

Report a concern   July 24, 2019 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything looks great including the grout in the bathroom. They arrived on time and were out quickly.

Report a concern   July 24, 2019 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are hard working and friendly. Results are incredible!

Report a concern   July 24, 2019 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, professional technician! I like the fast-drying and environmentally safe cleaning!

Report a concern   July 23, 2019 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative I had Adrienne was very professional and wanted to be sure he did as good of a jib as he could .

Report a concern   July 23, 2019 — Rated 10 out of 10 by Anna Layton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional team member, punctual, did not feel pressured to add additional cleaning services.

Report a concern   July 23, 2019 — Rated 10 out of 10 by Connie Robertson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that your product is chemical free

Report a concern   July 23, 2019 — Rated 10 out of 10 by Ali Sayani Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used . They do a great job excellent service

Report a concern   July 23, 2019 — Rated 10 out of 10 by Blace DeWolf Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So fast. Professional and friendly technician. Easy to make appointment. Great final result!

Report a concern   July 23, 2019 — Rated 10 out of 10 by Carlos Figueroa Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality, professionalism of the worker, are superb. He gave my house a fresh like new look. It is amazing. Thank you zerorez.

Report a concern   July 23, 2019 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the results I get when using Zerores. My carpet is not as wet afterwards.

Report a concern   July 23, 2019 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech


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