Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 25, 2020 — Rated 10 out of 10 by Audrey Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carper smells fresh and looks great after the cleaning! The young man who did the service was knowledgeable and professional. Thank you for being on time!😃

Report a concern   January 25, 2020 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, really cleans and isn’t super wet after!
Also very friendly and professional service!

Report a concern   January 25, 2020 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient service. Friendly employees. Reasonably priced

Report a concern   January 25, 2020 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was knowledgeable and products actually worked.

Report a concern   January 25, 2020 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was here within the time promised. He did an excellent job and I appreciate him giving me the explanations of the process that he was using.

Report a concern   January 25, 2020 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable and thorough.

Report a concern   January 25, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable. Does an amazing job cleaning our carpets

Report a concern   January 25, 2020 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Phenomenal Clean and great customer service

Report a concern   January 25, 2020 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who came to clean our carpets was friendly, courteous and right on time. He explained the equipment and process, left the house very clean! Thank you!

Report a concern   January 25, 2020 — Rated 5 out of 10 by C.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The work done by the technician was subpar. I feel it was rushed and not thorough. The stains are still present, the carpets do not have the “look” or “feeling” typically associated with a Zerorez clean. This time around felt a little disappointing to come home and see that the carpet looked the same as before the technician arrived.

Report a concern   January 25, 2020 — Rated 10 out of 10 by G.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   January 24, 2020 — Rated 10 out of 10 by Emily Bates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were professional and got impossible stains out ! I had heard rave reviews and was super impressed.

Report a concern   January 24, 2020 — Rated 10 out of 10 by Kirk Simmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, turned out great! Thanks

Report a concern   January 24, 2020 — Rated 10 out of 10 by E.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was so professional and amazing how clean my carpet is.

Report a concern   January 24, 2020 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap

Report a concern   January 24, 2020 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule and I Last name removed my clean carpets and sofa!

Report a concern   January 24, 2020 — Rated 10 out of 10 by William Ogletree Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was not there, but my wife and our tenant were both wowed by the technician's dedication and persistence. I have come to expect the best from Zerorez, and your technician provided that and then some. We were all amazed at the results. As far as I am concerned, Zerorez is the only carpet cleaner in town!

Report a concern   January 24, 2020 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way my carpets look when they are cleaned by Zerorez!

Report a concern   January 24, 2020 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that no chemicals are used in cleaning the carpet. The service provider I had was so nice and answered all my questions.

Report a concern   January 24, 2020 — Rated 0 out of 10 by D.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It doesn't look like my carpets are clean in the high traffic areas. The gentleman came out again and said he couldn't get it out. I tried some solution on a area in the hall and it cleaned it.

Report a concern   January 24, 2020 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals. Good results on old carpet.

Report a concern   January 24, 2020 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt courteous service. And the carpets are clean.

Report a concern   January 24, 2020 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time, did an amazing job. The carpets look brand new.

Report a concern   January 24, 2020 — Rated 10 out of 10 by Gary Roark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, tech arrived right on time. Great communication. They were at our home for less than two hours, did four rooms and got stains up that we had been working on for years. We will be using them again annually from now on and highly recommend their services.

Report a concern   January 24, 2020 — Rated 10 out of 10 by Wendy Rodriguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly and clean

Report a concern   January 24, 2020 — Rated 10 out of 10 by V.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets get really clean. Jeremy was very knowledgeable and friendly.

Report a concern   January 24, 2020 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, great appointment follow up, great looking carpet after cleaning!

Report a concern   January 24, 2020 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent and you did a wonderful job.

Report a concern   January 24, 2020 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tech was very professional.. did a great job! I have used other companies but Zerorez was by far the best! Will use again.

Report a concern   January 24, 2020 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of employees.


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