Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 24, 2020 — Rated 10 out of 10 by Andy Papson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

better than expected results

Report a concern   February 23, 2020 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and knowledgeable.

Report a concern   February 23, 2020 — Rated 10 out of 10 by K.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chavis was very professional. We were very pleased with the service!
Report a concern   February 23, 2020 — Rated 9 out of 10 by Justin Keyes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick response and good customer service.

Report a concern   February 23, 2020 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your system actually did what you said it would do. My carpet is now like new.
Report a concern   February 23, 2020 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job getting out any stains and explaining the process. The guy was very friendly!!! Will definitely be using their services again
Report a concern   February 23, 2020 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez several times and have been super pleased each and every time! The process, the tech and the results are wonderful!
Report a concern   February 23, 2020 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, fair price
Report a concern   February 23, 2020 — Rated 10 out of 10 by Lori Commander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My old dirty carpet looks new again.
I’ve had my bedroom carpet cleaned many times but it’s never looked so good (for its age)
I was expecting the old stains to reappear once dry, but only a few, very faintly. Most are completely gone.
I’ve already referred you to my parents and brother.
I’m impressed

Report a concern   February 23, 2020 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service excellent

Report a concern   February 23, 2020 — Rated 10 out of 10 by H.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

nice clean carpets as usual - thanks
Report a concern   February 23, 2020 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I did not get steakhouse gift card as promised. When will I get it?
Report a concern   February 23, 2020 — Rated 0 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpets are worse after having zero res here. I am extremely disappointed

Report a concern   February 23, 2020 — Rated 10 out of 10 by F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks clean and new again, rep Raymond
Did a excellent job !
Report a concern   February 22, 2020 — Rated 10 out of 10 by Richard DeGrand Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned the carpet thoroughly while educating us on how carpet is made, what causes stains, and how to prevent them. Learned more than I ever thought I would about my carpet!!
Report a concern   February 22, 2020 — Rated 9 out of 10 by Robert Richards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was on time and explained what he was doing well. Listed options and recommendations Overall we are very pleased

Report a concern   February 22, 2020 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service.. Have used many times
Report a concern   February 22, 2020 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez was a great experience. We had our carpets cleaned as well as duct cleaning. Very positive experience. Highly recommend Zerorez.

Report a concern   February 22, 2020 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job! Service person was professional and nice. Will use you again.
Report a concern   February 22, 2020 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got a pet stain out of my wool rug and cleaned natural stone floors that look like new again!
Report a concern   February 22, 2020 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff is knowledgeable about cleaning process. Carpets are cleaned with water and no residue is left behind.

Report a concern   February 22, 2020 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are always friendly and professional and the results are consistently good.
Report a concern   February 22, 2020 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the dirt spots and traffic pattern clean! I am so pleased. Got carpet protection to make it easier to keep clean.
Report a concern   February 22, 2020 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional,courteous, and thorough technician!

Report a concern   February 22, 2020 — Rated 0 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The rug still smells of the spill that prompted original cleaning, even after second "spot" cleaning. Told to expect gift card in 30 days??? But that's ok, I'm more concerned with the odor in the rug.
Report a concern   February 22, 2020 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left everything very clean
Report a concern   February 22, 2020 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do excellent work and the carpets and rugs look like new. There technician was very professional and cordial

Report a concern   February 22, 2020 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning is efficient and effective. Technician was very polite.
Report a concern   February 21, 2020 — Rated 10 out of 10 by Danny Brockington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The price was a little espansive but He did an excellent job!
Report a concern   February 21, 2020 — Rated 10 out of 10 by Amy Schelin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician you sent was friendly, thorough, and a hard worker! Quality work done at our home today!

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