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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great the tech was very informative and professional.
Great service
service was on time and done professionally
Randy was awesome. Professional. Clean. Quick. 5 stars from me.
Nice employee. Very good result.
Fast and a great price.
Anthony didva tremendous job. Showed me the dirt that was coming out of the carpeting.
clean capets
Great job getting out blood stains from our dog out of the carpet! Looks brand new! Fantastic service technician too!
We are very pleased with the work done by the ZeroRez professionals. Our carpet in the rooms cleaned look like brand new. We highly recommend their services.
I love Zerorez! They always do a fantastic job on my floor. They make my carpet look brand new again even though we've had it for 20 years practically. Thank you for such a great job and always being professional and courteous!
Misti Burnes
The knowledge of our technician was outstanding and educated us about the best way to clean our carpets. Our rooms look great!
The service tech was great! Very friendly and professional. Did a great job and took care not to damage our furniture or walls.
It was done very quickly, and we could stay in the house. I have a small dog and was glad there
were no harsh chemicals that would bother her. I am very pleased with the cleaning.
Tech arrived promptly, was cordial, helped move small furniture and cleaned the carpets. Feel fresh and clean.
Very professional and drastic change in my carpet! Will have them service my carpets again!
Customer service
The service men are always polite and efficient. They always try so hard to get my floors the way I want them. I will never use another company!
Great results.
Have a service that comes to the third floor for carpet cleaning
I don’t feel the person that came out tried that hard to remove to remove the stains. It’s like it pulled the dirt to the top and left it. I have a Hoover Shampooer with rotating heads got up what was left.
Regards,
Name removed
Promptly, professional, great job.
I simply like the fact that the cleaning isn't done with harmful chemicals. Also the gentleman that serviced my home was beyond professional. He was very nice and respectful. Went above and beyond being helpful with rearranging furniture, etc. Two thumbs up for him and Zerorez.
Service was done well
Carpet is very clean. Dionte was great, went above and beyond. Even spot cleaned a couple spots that weren’t in the rooms that were being cleaned. I would request him personally on our next service.
Friendly, professional technicians and great results
My carpet look great and the technician was friendly and professional
Friendly staff, great results!
The technician was so friendly and professional. There were no surprises and he discussed everything with me upfront. No high pressure sales tactics were used to sell me more than I wanted or needed. Carpets look brand new and we are very pleased.
Grace Bradley
Carpets still wet ( not soppy) the next morning, til noon. I wondered how the tech could be done as quickly as he was. Not a very thorough job sucking up the water residue.
The so called “protectant” was applied by the tech with a spray bottle! He proceeded to walk all over the cleaned carpets to apply it. That was a total joke and not worth the $20.00/rm. Sham on me.
While the technician was very nice, polite and quick, I did find chips of paint missing along with black scuff marks along one wall. I will not be using your company again.