Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 5, 2020 — Rated 10 out of 10 by Victor Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did an excellent job in explaining the procedures of cleaning the carpet. He took steps to ensure not to damage furniture and he did an excellent job in cleaning my carpet. I definitely would recommend Zerorez to my friends and family...

Thanks,

Report a concern   February 5, 2020 — Rated 10 out of 10 by Luis Juarez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service very professional and had great results with getting our carpets cleaned.

Report a concern   February 4, 2020 — Rated 10 out of 10 by J.W.M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free and great service staff!

Report a concern   February 4, 2020 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and very fresh!

Report a concern   February 3, 2020 — Rated 10 out of 10 by Mike Rowe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dionte' was outstanding. He explained everything clearly and worked hard to to do a great job!

Report a concern   February 3, 2020 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Grace Presbyterian Church is very pleased with the service Zerorez provided on January 30 and 31, 2020. Ken and Jesus performed their task well, were very professional and represented Zerorez well. Looking forward to our next opportunity to use Zerorez.

Report a concern   February 3, 2020 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician was fantastic. Thank you!

Report a concern   February 3, 2020 — Rated 9 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient, great job.

Report a concern   February 3, 2020 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I especially liked Raymond who serviced my rugs on Friday, January 31. He was amazing.
Please give hi special recognition.

Report a concern   February 3, 2020 — Rated 9 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice young man did our cleaning. Was faster then I thought for 5 rooms. No odor or smell afterwards. Dried in a few hours. Good job.

Report a concern   February 3, 2020 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have recommended your service to a friend who has scheduled service with you.

Report a concern   February 3, 2020 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The feeeek of the caroet...
last guy did a better job than this one... but still relatively pleased.

Report a concern   February 3, 2020 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! Professional staff

Report a concern   February 3, 2020 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated the text and call notifications that the tech was enroute. Boston was very nice, professional and took care with my home.
Thank you

Report a concern   February 3, 2020 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great, fast drying time and no sticky residue. The carpet feels cean and soft . Our technitian did a great job. He was on time professional and took care inside our house.

Report a concern   February 3, 2020 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and got the work done.

Report a concern   February 3, 2020 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job of cleaning out my air ducts.

Report a concern   February 2, 2020 — Rated 10 out of 10 by Anna Ngo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service and quality of cleaning are excellent. Scheduling of appointment online is super convenient.

Report a concern   February 2, 2020 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dependable Service. Clean, reliable products

Report a concern   February 2, 2020 — Rated 8 out of 10 by P.L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

pet stain did not come out

Report a concern   February 2, 2020 — Rated 9 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin explained everything step of the process. He identified the existing stains on the carpet. He then test cleaned a portion of the kitchen grout and showed me result compared with the existing floor for approval. He measured the square footage of the kitchen and we agreed on the extended price. He figured the total cost of the job and I approved the final price. The results were highly satisfactory and we are very pleased with the cleaning service.

Report a concern   February 2, 2020 — Rated 8 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

There were two spots at were missed; it would have be great if the cleaner would have told me that he wasn't able to clean the two spots.

Report a concern   February 2, 2020 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service rep was very friendly and informative! My carpets look great!

Report a concern   February 2, 2020 — Rated 10 out of 10 by Rindi Trainer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was right on time, very knowledgeable about the process, and personable as well. Great job!

Report a concern   February 2, 2020 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet tech was friendly, informative on the cleaning process. He was very polite.

Report a concern   February 2, 2020 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was thorough, friendly, and professional. The carpets dried quickly as promised :)

Report a concern   February 2, 2020 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job as always!

Report a concern   February 2, 2020 — Rated 10 out of 10 by Arthur Engelbrecht Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and prepared to help and offer advice.
Did a great job as well !!

Report a concern   February 2, 2020 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling assistant was pleasant and quick. The technician was pleasant and knowledgeable about the Zerorez process. He explained every step of the process. Carpets and tile look great!

Report a concern   February 2, 2020 — Rated 0 out of 10 by B.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were disappointed that the carpet looked the same after you all left. Advertising doesn’t match with actual results.


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