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based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was done well
Carpet is very clean. Dionte was great, went above and beyond. Even spot cleaned a couple spots that weren’t in the rooms that were being cleaned. I would request him personally on our next service.
Friendly, professional technicians and great results
My carpet look great and the technician was friendly and professional
Friendly staff, great results!
The technician was so friendly and professional. There were no surprises and he discussed everything with me upfront. No high pressure sales tactics were used to sell me more than I wanted or needed. Carpets look brand new and we are very pleased.
Grace Bradley
Convenient & not too expensive
It was amazing work done.
Very pleasant experience. The technician was very prompt and did a great job.
The carpet cleaning left no chemical smells because they don't use chemicals to clean.
Plus the fact that the representative was very knowledgeable about their products but was not pushy to get you to buy additional services.
John Vaughn was very professional in introducing the products/services. He was very informed and seemed eager to have his client informed as well.
He was a great pleasure to work with.
Thank you for such great service!
I liked that the technician explained how the process works and showed me a small area so I could see how it was working. He also asked if it was satisfactory. Technician was very professional and knowledgeable, very courteous and thorough.
I am missing my scale that was in my bedroom bath. I tried calling and no one has returned my call
The gentleman that came out I believe his name is deontay he was very professional
I love how clean my carpet looks, and how soft it feels. I had an outline of where my area rug had been, and it cleaned up beautifully. Your employee, Joseph, was very courteous and gave me great tips on taking care of my carpet after cleaning...great job!
The tech was really good!
The service tech did a good job of cleaning our carpets. It doesn't take too long to completely dry.
No harsh chemicals in my carpet.
Always wanting to please customers
Your customer service.
Your employee is excellent.
No chemicals or soap! I’m pleased with the results and now a confirmed Zerorez client.
The service was quick, easy, and friendly! I would definitely recommend them versus other competitors!!
The product stands by it's word Zero...Which means leaves zero water, wax, mildew, and most of all it leaves zero dirt.
Dillon did an EXCELLENT job! His respect and enthusiasm to do a GREAT job were refreshing! I believed he wanted to make sure we were pleased.
Cesar (the tech) was great!
House smells great, was fast, technician was on time and very courteous.
Liked our technician..Dionte. Very knowledgeable and on time.
Tech was prompt and professional.
Smooth process from setting up the appointment to completing the process. I would never allow anyone else to clean my carpet, only Zerorez !
You did an outstanding job and your technician was on time and very knowledgeable about stains.
I simply like the fact that the cleaning isn't done with harmful chemicals. Also the gentleman that serviced my home was beyond professional. He was very nice and respectful. Went above and beyond being helpful with rearranging furniture, etc. Two thumbs up for him and Zerorez.