Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83481 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 13, 2020 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was good

Report a concern   September 13, 2020 — Rated 8 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Well the process was fabulous and Cesar who cleaned are carpets was fantastic. I have two problems. First, Cesar said the carpets would dry within about 4-5 hours. That was not true. It took close to 8 hours for my carpets to dry enough for me to bring furniture back in. And one room especially took about a day. Secondly, the vacuum was so powerful it caused my carpet to bubble up. I guess my carpet was installed loosely or not stretched. It now I have these huge bubbles in my dining room. From the cleaning perspective the carpets look great. Very thorough cleaning.

Report a concern   September 13, 2020 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who arrived at my house was very customer friendly, and did a very good job of cleaning my carpets. Love the process!

Report a concern   September 12, 2020 — Rated 10 out of 10 by Randy Hall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, polite and clean up after themselves

Report a concern   September 12, 2020 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soapy residue on the carpets

Report a concern   September 12, 2020 — Rated 10 out of 10 by Glenda & Peter Rachwal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service resulting in clean fresh smelling carpets

Report a concern   September 12, 2020 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John was great !

Report a concern   September 12, 2020 — Rated 7 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

$$$$$$

Report a concern   September 12, 2020 — Rated 8 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Improve total price, offer to move furniture for the elderly.

Report a concern   September 12, 2020 — Rated 10 out of 10 by Chris Arnold Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is the best! Of Course my buddy RJ Choppy high recomends obly the best people & we at 1053 the Fan agree. No one cleans carpets better. We have wonderful pets. The carpets need to
get deep cleaned. Nick came over discussed all that needed to be done & recommended some
options and like clockwork. Deep cleaned carpets that were not only fresher but brighter. the
carpet popped! I tell all my friends & family for fast friendly & professioinal service, no one
can beat the quality of Rezorez. 10 outta 10! Gotcha down! Chris Arnold-

Report a concern   September 12, 2020 — Rated 2 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was mislead on what the spot service did. When the tech was telling me what the $75 service did was led to believe it would get the stain totally out and not just clean. It was only after the treatment was done did he tell me it would not completely remove the stain

Report a concern   September 12, 2020 — Rated 10 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every thing.

Report a concern   September 12, 2020 — Rated 3 out of 10 by T.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Couldn’t clean my ducts due to furnace layout, but still charged 109 for visit. I Totally understand the charge, but not something I’d recommend anyone else do.

Report a concern   September 11, 2020 — Rated 10 out of 10 by Wendy Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar Chavez did excellent work! Love that there’s no chemicals, and My carpets are always super clean

Report a concern   September 11, 2020 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez delivers what is advertised. Sharp people. Excellent. Work. Reasonable pricEs.

Report a concern   September 11, 2020 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent professional cleaning.of carpet and upholstery.

Report a concern   September 11, 2020 — Rated 10 out of 10 by John Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time and very professional. The carpet look great!

Report a concern   September 11, 2020 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great. Tech Courteous, professional prompt

Report a concern   September 11, 2020 — Rated 7 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I paid extra for bet treatment and the room reeks of urine and we’re still stains left in the carpet after the service was complete. I cleaned them with my own machine which makes me feel like maybe it wasn’t cleaned at all. I was working from home in a class and couldn’t monitor the work that was being done. I take ownership on that end for not checking before the technician left my home.

Report a concern   September 11, 2020 — Rated 10 out of 10 by Lee Ann Shamblin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance was wonderful. He is a hard worker who loves people and his job! How refreshing it is to hear someone say they love their work. I was impressed with his work ethic and my clean carpets. Thank you.

Report a concern   September 11, 2020 — Rated 0 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Service not completed correctly and slow response for upper management. Still not resolved to date

Report a concern   September 11, 2020 — Rated 10 out of 10 by Steve Clarke Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Caeser was very friendly and professional, and we are very happy with the results.

Report a concern   September 11, 2020 — Rated 5 out of 10 by A.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid $60 to deodorizer my carpet, but it did not do the trick!

Report a concern   September 11, 2020 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rug was cleaned effectively and spots removed

Report a concern   September 11, 2020 — Rated 10 out of 10 by Sharon Tinnesz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech gave me a 30 min call and arrived on time. We took a walk-thru and he addressed any problem areas I had. He was efficient and professional. I will use Zerorez again!

Report a concern   September 10, 2020 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service every time!

Report a concern   September 10, 2020 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and such a nice technician! On time and carpets look great!

Report a concern   September 10, 2020 — Rated 10 out of 10 by Lewis Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, knowledgable, and dependable servicemen

Report a concern   September 10, 2020 — Rated 10 out of 10 by Rafael Zambrano Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used their service several times over the years. The time scheduled is always on spot or earlier. The technician is always friendly and helpful. This year with the Covid, the tech was extra careful with mask, etc.
Always provided excellent results!

Report a concern   September 10, 2020 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The ease


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