Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83481 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 8, 2020 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job cleaning tile in three areas, He gave us a tip on what floor cleaners to avoid for waxy build-up.

Report a concern   September 8, 2020 — Rated 10 out of 10 by Andrew Mendez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had carpet cleaned and the end results were excellent, leaving the carpet very clean. Will definitely continue to use their services.

Report a concern   September 7, 2020 — Rated 10 out of 10 by Amanda Greeley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! :) They have the best folks representing their company. Every time we have them, they are polite and do such an amazing job!!

Report a concern   September 7, 2020 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We loved the service we received this weekend! They were fast and efficient - leaving our living room cleaner than it's ever been.

Report a concern   September 7, 2020 — Rated 6 out of 10 by C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The edges of the carpet and the baseboard were not clean sufficiently. The technician told me that the attachment use can not reach the edges. I have to do it myself with my Rainbow vacuum cleaner later.

The stairs were soaking wet; I guess it took more than 7 hours to dry.

Report a concern   September 7, 2020 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and a job well done

Report a concern   September 6, 2020 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service! Friendly and efficient!

Report a concern   September 6, 2020 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was early, professional and polite

Report a concern   September 6, 2020 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly operators and no soaps

Report a concern   September 6, 2020 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Made the carpet nice and fluffy
Dried really quickly
Service man was very polite, friendly and knowledgeable.

Report a concern   September 6, 2020 — Rated 10 out of 10 by F.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product is wonderful, service technicans friendly and helpful.

Report a concern   September 6, 2020 — Rated 6 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had to have your technician back to clean again the master bedroom

Report a concern   September 6, 2020 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite and quite efficient. carpets looked great

Report a concern   September 6, 2020 — Rated 10 out of 10 by Jeri Lucas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how the carpets dry quickly with no residue. The technician was professional and ensured he didn't damage the walls with his equipment. I just bought a new home and wanted to make sure the carpets were clean before our furniture was delivered. Ive used them in the past for the other homes we've owned, they've always done a great job and I wouldn't consider calling anyone else.

Report a concern   September 6, 2020 — Rated 10 out of 10 by Wendy Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning!

Report a concern   September 6, 2020 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets and tile are clean!

Report a concern   September 6, 2020 — Rated 10 out of 10 by Stephen Kudrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you have always exceeded my expectations. I have several properties and always use your company when needed.

Report a concern   September 6, 2020 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The scheduling was easy online and straightforward with pricing. I like the the carpets do it have the chemical smell after cleaning and it does not take a really long time to dry. Also, the service professional was super friendly, trustworthy and knowledgeable.

Report a concern   September 6, 2020 — Rated 10 out of 10 by Linda Godley Marroquin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and helpful technician. He did a great job with the dirty flooring in the home I just purchased. It basically looks new again

Report a concern   September 6, 2020 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality Work at Reasonable Prices ..... THANKS.

Report a concern   September 5, 2020 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet and upholstery cleaning were excellent.
Technician was very professional and knowledgeable. My carpets and sofas look amazing.

Report a concern   September 5, 2020 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your process refreshes my rug and furniture wonderfully, and your staff are terrific - they're thorough and friendly. Thank you!

Report a concern   September 5, 2020 — Rated 9 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality

Report a concern   September 5, 2020 — Rated 10 out of 10 by John Hawkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was excellent and a job well done. Carpets look like new and feel great. Would highly recommend.

Report a concern   September 5, 2020 — Rated 10 out of 10 by Amanda Stone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep, William, was absolutely splendid! He was so helpful AND thorough! The living room carpet looks so great that I hate to cover it with furniture! William deserves a raise!

Report a concern   September 5, 2020 — Rated 10 out of 10 by Kearby Rives Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We’ve had great results and great customer service from Zerorez!

Report a concern   September 5, 2020 — Rated 8 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Commercials make it sound like all stains will be removed. Tell public about cost of pet stain cleaner. Have technician wear covers over his shoes like plumbers do.

Report a concern   September 5, 2020 — Rated 10 out of 10 by V.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient, reliable and friendly.

Report a concern   September 5, 2020 — Rated 10 out of 10 by I.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job and was very professional. He also maintained constant communication with me to help me understand the process.

Report a concern   September 5, 2020 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets do look and feel so much better. I did pay extra for ($60.00) for pet odor control and I can still smell the same odor as before the carpet was treated. Just a little disappointing but I would still rfecommend your company. The amount charged for that service seems excessive - especially if it does not take care of the problem.

I know you only asked for the things I liked about your services - but felt like this was the only chance I would have to voice my concerns also.


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