Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83481 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 22, 2020 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great team members who provide excellent service.

Report a concern   September 22, 2020 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional, personal, AMAZING service with even better results! We will ALWAYS use and recommend ZeroRez.

Report a concern   September 22, 2020 — Rated 10 out of 10 by Heather Nichter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

always exceed expectations

Report a concern   September 22, 2020 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and thorough cleaning process. Easy to schedule. Service provider on time and friendly. Easy to pay for services.

Report a concern   September 22, 2020 — Rated 0 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First I think it is way overpriced you charge me over $400 to do three small rooms one hallway , stairs and one little area around my kitchen tile. And it didn't even get my tile completely clean in the grout. We were also supposed to read see some free gift card or something we have not received anything. I called twice left a message once it has been 3 days and no one has called back or followed up horrible experience. We have used you guys several times before but will not use you guys again now.

Report a concern   September 22, 2020 — Rated 10 out of 10 by Lauren Paliotta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love Zerorez!! Always on time, efficient, and friendly team. Will definitely use again and recommend to anyone!

Report a concern   September 22, 2020 — Rated 10 out of 10 by Neiva Murillo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech who came out was so nice, friendly and informative. I’m happy with my overall experience with the company. Thank you!

Report a concern   September 22, 2020 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and professional

Report a concern   September 22, 2020 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service. We have been using Zerorez since 2 years. Love the way the technicians look at details. The carpet looks brand new everytime we get it cleaned. I recommended to 5 other families.

Report a concern   September 22, 2020 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job cleaning carpets in five carpeted areas in our home!

Report a concern   September 22, 2020 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My agent was prompt, knowledgeable and very professional. My carpets look geat!

Report a concern   September 22, 2020 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He really cleaned our couch and 2 chairs that they looked like new after 6 months of us just sitting on them! Thank you!

Report a concern   September 21, 2020 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for kids and pets

Report a concern   September 21, 2020 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service!!!

Report a concern   September 21, 2020 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional employee and my carpet was clean when he departed. On time and this was not our 1st experience with your company.

Report a concern   September 21, 2020 — Rated 5 out of 10 by J.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

you did not disappoint me, I do not recommend services and etc to others, let them pick who they want

Report a concern   September 21, 2020 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The serviceman arrived actually early and did a great job cleaning the tile and carpet at a price less than quoted on the phone. Thank you.

Report a concern   September 21, 2020 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Leaves no residue in carpet

Report a concern   September 21, 2020 — Rated 10 out of 10 by Hubert Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Experts in getting stains out. Friendly and on time as always. Will always and only use Zerorez.

Report a concern   September 21, 2020 — Rated 0 out of 10 by N.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech tore my mattress with the machine. I have waited over 2 weeks & still waiting for them to return my calls to make this right. Would be nice if you replaced my mattress!

Report a concern   September 21, 2020 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zeroe really cleans carpet, No chemical smells. You can see the difference, this is my new carpet cleaning company. I have tried so many. I am very pleased with this company. I have recommended they to my sister in law.

Report a concern   September 21, 2020 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and fresh carpets!

Report a concern   September 21, 2020 — Rated 10 out of 10 by Stanley Maneikis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The vermont slate floor looks spectaular. What ever you pay Fabian, is not enough.!! He is a fine technician.

Report a concern   September 21, 2020 — Rated 10 out of 10 by F.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep was very detailed and careful.

Report a concern   September 21, 2020 — Rated 10 out of 10 by Marlene Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was extremely professional and friendly! He made the difference.

Report a concern   September 21, 2020 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our cleaner was awesome, and super personable!

Report a concern   September 21, 2020 — Rated 3 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Please do not ever send that technician to my home again. Please notate it in my account.
Refused to clean our vent hood because it was "dirty". And stated that he does not clean them. I called specifically for that! Left dirty footprints and marks in our tile floor.
If he does not like his job, then he needs to find another.

Report a concern   September 21, 2020 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service man was very knowledgable, timely and did a great job for us. My wife was pleased, which made me pleased.

Report a concern   September 21, 2020 — Rated 9 out of 10 by A.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, job well done, friendly

Report a concern   September 18, 2020 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We appreciated the prompt service to our request...and the serviceman arrived when you said he would...he did a great job, our carpets have not looked this good in many years!


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