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based on 83477 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No smells
Easy to order Servivces, showed up on time,
There is a coffee spill that supposedly was removed but it's still there along with some other spots
The two gentlemen who were here were very nice, friendly and professional. The carpet looks really good.
Service was excellent! I'm very happy with the results.
The powered water. Not full of chemicals
Our tech was very professional, courteous and nice! Our carpets are throughly clean without using chems.
The technician was through, quick and very courtesy. I not only will recommend Zerorez service to my friends, but I will use it exclusively!
Friendly service and my carpets looked great!
Chavis was professional and very helpful.
No chemicals or fumes, fast and professional employees
Very professional and tech was very knowledgable.
Wonderful experience!
The technician was very friendly, courteous and knowledgeable. He did an excellent job and will request him next time I need cleaning.
William was professional, knowledgeable and kind. He did a fantastic job!!
Excellent service, good recommendations on extra service, prompt, and polite.
My carpets look amazing - spot removal was very effective!
The technician - Diamanté Langston was very professional.
Punctual service people who do good work
Technician explained everything and did not try to upsell me on everything like the last person did. I was pleased with the results and with the price.
This was the complete opposite of my experience with you all back in summer 2019.
One of the crew did not wear his mask over his nose. They were in and out in less than an hour and a half. And my carpets did not look clean at all. My husband took our carpet cleaner that we use for spot treatments, and did a portion of a room that you had cleaned - and it was still filthy. The dirty water tank was thick with dirt. My stairs don't look very clean at all.
The summer of 2019 - it was just one gentleman - super nice guy. I don't remember his name. He did a fabulous through job and my carpets stayed clean for months.
Last week's experience was very disappointing and a complete waste of money.
No chemicals. Nice young man did our carpets.
My carpets look new again after Zeroez is here. I like the way no residue from soap (or whatever else) is left in the carpet. I like the helpfulness of the Service Tech and the way I am not in the dark about what to expect on the invoice and the amount I am paying and what I am paying for. Thank you for a great job! (I have been in this house about six years and I have had your services at least three or four times.) Oh, I forgot to mention the pet stains and odor. Although I never like to spend extra money, it is well worth that extra.
The staff and the work performed were A-Plus.
Professional did a great job. Wore a mask
Thorough and professional personnel.
Not sure if the extra money for the extra treatments was really worth it.
efficient, clean, good price and good value.
Jaquan was very professional and thorough. He did a great job on the carpets.
I also really appreciated that you do not use chemicals to clean.
Fast, friendly and knowledgeable
Professional Technicians & product.