Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83954 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2020 — Rated 10 out of 10 by I.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service rep. Rugs have never been so clean. On time and professional. Thank you!

Report a concern   November 29, 2020 — Rated 10 out of 10 by Georgia Stanley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did a thorough job of cleaning and explained everything that needed to be done. He was careful, prompt and courteous.

Report a concern   November 29, 2020 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   November 29, 2020 — Rated 10 out of 10 by Kim Potvin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Mike (Miguel) did an excellent job cleaning our carpets and tile. He was very courteous, professional, and thorough. He communicated with us throughout the process.

This is our third time using Zerorez and we have been pleased each time. This visit was the best. We will continue to use your services.

Report a concern   November 29, 2020 — Rated 6 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was quote one price on the phone and different when they came and tech left without saying anything and they send someone else and it wasted my time.

Report a concern   November 29, 2020 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, great results!

Report a concern   November 29, 2020 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every time the guys are very nice and do a great job.
Love the method and product used to clean.

Report a concern   November 29, 2020 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was professional, did a great job and my rooms looked beautiful.

Report a concern   November 29, 2020 — Rated 10 out of 10 by Mia Haley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good work and great representative.

Report a concern   November 29, 2020 — Rated 9 out of 10 by Tabetha Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Charles was very personable, explained everything and did a great job on my carpets and ceramic tile. I would definitely recommend Zerorez and will use them again.

Report a concern   November 29, 2020 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything.

Report a concern   November 28, 2020 — Rated 10 out of 10 by William Neal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

William is very conscientious. He gave it everything he had cleaning my 2 couches. And the carpets are spotless.

Report a concern   November 28, 2020 — Rated 10 out of 10 by Michelle Tennison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks and feels brand new

Report a concern   November 28, 2020 — Rated 10 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service technician was great. He explained everything he was doing and more than once asked me if I was satisfied.

Report a concern   November 28, 2020 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service Pearson Charles

Report a concern   November 28, 2020 — Rated 8 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

One area in office still has spots.

I did not notice it before TECH left.

I just asked him if all spots were gone.

Report a concern   November 28, 2020 — Rated 10 out of 10 by Alexandra Nordeck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smells good feels clean

Report a concern   November 28, 2020 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thought my carpet couldn't be revitalize.or come back to life. But your technician Todd did a wonderful job. He was very pleasant and professional. I would recommend your company to my friends and family. Thank you.

Report a concern   November 28, 2020 — Rated 10 out of 10 by Eartha Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent work

Report a concern   November 27, 2020 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love service and carpet smells so good

Report a concern   November 27, 2020 — Rated 0 out of 10 by K.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Deliberate vandalism to my property. Police report filed.

Report a concern   November 27, 2020 — Rated 8 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

There were two spaces that were skipped. Behind doors and under a pet gate he should have moved.

Report a concern   November 27, 2020 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a great job on our stains and didn’t rip us off with the $75/gallon water like the previous one did

Report a concern   November 27, 2020 — Rated 1 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet in den had wicking.

Report a concern   November 27, 2020 — Rated 10 out of 10 by S.A.B.C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service person did a great job, very polite and thorough. The carpet looked so much better after he finished - I was very pleased with the result!

Report a concern   November 27, 2020 — Rated 10 out of 10 by John DeBusk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My home was dry within short hours after cleaning. Your employee ordered me a lifetime air filter to make my servicing easier and more economical. My home is very fresh!

Report a concern   November 27, 2020 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service, polite personnel

Report a concern   November 27, 2020 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, punctual and fantastically clean carpets!

Report a concern   November 27, 2020 — Rated 10 out of 10 by Deborah Dennis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service person did a great job. Thank you.

Report a concern   November 27, 2020 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

William was very professional, explained everything, & most important practiced safety during this crazy time.


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