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based on 83954 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning tech was 2 hours and 15 mins late and I did not receive any phone calls to let me know. I had to make the phone calls.
The tech was very friendly and professional.
Zerorez was right on time for their proposed scheduled time and technician Ken did a very good job and we were very pleased with the results and the service.
Great job!!
Always great service. I have used them multiple times and will never choose a different carpet cleaning company!!
I'm rating a 10, I don't remember the technician's name that came out to our house, but I wish I could give him kudos specifically! HE did a great job! I didn't think he was going to be able to get out the carpet stains, but he did. He talked with me thoroughly prior to treating the carpet to ensure he was doing the right thing for it. I also didn't get charged an arm and a leg, $160 for 4 rooms is reasonable. thank you.
Love the product. Don’t have to worry about unhealthy chemicals. Service tech was very courteous and did a great job at addressing all my concerns,
Unfortunately was unhappy regarding the scheduling, was to be there between 1-3 and did not make it until almost 5:30. Although the technician stayed until everything was completed.
My tech was great. Professional. Quick. Knew what he was doing.
I like the idea that no soaps or detergents are used. The carpet is free of residue. We've used Zerorez since we got new carpet. The carpets don't seem to get dirty paths.
Tech was detailed and efficient and made my carpet look new.
The tech was on-point and professional. He did a complete and thorough job.
Very professionally handled from start to finish. My carpets have not looked this good since new! Very impressed.
My carpet is always so clean afterwards and I feel so good about not having any chemicals in the carpet cleaning process. The techs are always so courteous and nice.
The service tech was very professional and helpful. The carpet looks really good.
I liked how polite and efficient the technician was during the service.
The technician arrived on time, was very friendly and professional, and went straight to the task. The job was done in good time and the rug looked very clean. I would recommend Zerorez to others and will certainly use them again.
The lack of soap residue in your cleaning solution.
carpets looked and smelled cleaner. very good technician
Terrible job. When I called to request a different technician the lady told me she couldn’t do it. You just lost a really good customer
The tech that came out, Joe V, was really knowledgeable and thorough. I have referred you all to my in laws because of our experience with him.
They arrived on time, were very good about calling and letting me know what I thought which procedure would be best for me and then called after to make sure I was satisfied! Love it!
Customer service
I was in somewhat of a time crunch with my carpet cleaning request and Ron Self called me almost immediately after requesting more information and walked me through the entire process and made it so easy and quick! Great job and super simple. Thanks!
We are very happy with the results of our carpet cleaning. Honestly, the carpet does look like it's brand new. Will use Zerorez in the future.
H e didia good job.
Good customer service. Pet spray too expensive.
Loved the professionalism. Our tech took the time to show me all they’d gotten out of our carpets. Love doing business with Zerorez every year.
Showed up on time. Did a very good job. Carpet looked great afterwards. Lot of spots were removed where the dog takes his treats!
We will certainly use them again.
Technician was very nice, informative, and incredibly good
Professional caring service.

Very good job cleaning our vents. The staff was a hard worker who was very nice and efficient.