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based on 84480 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional customer service and house is clean and fresh upon completion of service.
Could you please send someone to pick up the corner guards that Buck left when he
completed his cleaning job. He did an excellent job and was very polite and did his
work in a timely manner.
Thanks
Christine Busey
Well, you've come out twice already, the initial cleaning that was desperately needed due to the previous owners letting their animals pee everywhere. There's been a tacky film left in our carpet in the master bedroom since. We've used Zerorez at our previous home and had great results with your services, this time it was a big miss as even after hitting this area twice it's still has a tacky film of some sort left on the carpet.
Decent price, good cleaning
We have stain on our beige carpet and their products just cleaned it like there weren’t there before
I like that my floor is really clean without chemicals and that the carpet dried quickly.
Excellent service
CJ was excellent! He explained everything he was going to do and worked hard to remove some stains that were imbedded in carpet. Very polite and pleasant young man. Very pleased with the job!
My floors and carpets look almost as good as new after 14 years! The workers are polite and conscientious, helping us understand what we need and all charges before we begin. We are always very happy with the experience and how our home looks
Raymond’s demeanor, attitude, professionalism, courtesy and promptness—
I thought the employee did a fabulous job on informing us of his progress, allowing us to review the work as he cleaned each section of the house. I would rate him a 10 out of a 1 to 10 scale. Excellent job! Because of his work I will always use your company for future carpet and floor cleaning.
I like that there is no soap residue left to attract dirt. Customer service is great!
It is great for allergies
The young man who did the job was Extremely professional courteous I would highly recommend your service to anyone
everything was grest
I like that there are no chemicals use no unpleasant smell. My carpet always looks & smells clean.
Tech explained a great deal about process, do;s andvdobt’s.
Technician showed up sick. Spent 20+ minutes in the bathroom. Congested with runny nose too. Did a poor job on cleaning the grout. Visible spots that were missed. Been a loyal customer for years but this was unacceptable.
Extremely friendly and easy to schedule!
Easy and very fast. Our carpet looks great. Our technician was very nice, helpful and knowledgeable.
Service men were on time and very nice! Work was done to my satisfaction. I will use them again. Larry Bowman
Your phone system is no good
Professional, friendly and met to exceeded my expectations!
We had a great experience with ZeroRez! I was able to schedule an appointment online quickly & simply. Cesar was very knowledgeable, helpful, & friendly. He made our carpets, rugs & couch shine. The rug in our living room looked even better than when we got it. Zerorez will be a part of our regular home maintenance from now on! Thank you!
No soap products used - AND - they don’t impact the homeowner’s water line; therefore no impact to the water bill.
Great job! Carpet looks great and job was completed in a timely manner!
Clean
Service techs are knowledgeable and very friendly and helpful. House is so fresh and clean afterwards.
The cleaning worked. My tech was excellent.
It works well for me
So clean and fresh! So kind and helpful