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based on 83947 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciate the products are eco friendly and eliminate the harsh chemicals most other companies use. Additionally, the technician that was assigned to my project was a 10/10. Mario was extremely knowledgeable, friendly, honest, and explained everything in advance. Didn't feel like I was being oversold but provided recommendations based on the condition of my floors.
Your employee made my experience good. First time i had the cleaner walk me through what he actually did. He offered to help me move a piece of furniture. I said thank you. But I didn't need his help, I just appreciated the ask. Very professional young man. Carpets came out good. Thank you.
was not happy with the can spray of grout sealant. Have smears on tile floors.
Technician was amazing. The dispatch/ scheduling and customer service was horrible. No one showed up for my scheduled appt. I was told I was bumped to the next day. My time the second day was 4-6. Technician showed up at 630. Customer service did not apologize and did nothing to compensate me for my troubles.
I’ve been using your company for years!! You’ve always done a great job regardless of the service provided.
The person that came out was on time and did a great job cleaning our couches and explaining the different options for services. He got out water stains I didn’t even think would come out. Great job!
I saw strength in the equipment. My carpet is white and it was important to me to get it deep cleaned. I saw the proof in the outside tube. Loved the smell of freshness left behind and your guys were professional and friendly. Little disappointed the quote was incorrect.
Personnel
Professional
Great work
Too expensive for cleaning floor tile even with a 20% coupon. Also, it would be good if technician put little paper or some barrier under feet of furniture on carpet after cleaning. Previous companies have done this and I appreciate it.
Quality of job, staff and costs.
Quick and fairly priced
Dave was professional, knowledge and answered all my questions on what would be the best way to clean my carpets while staying within the price range.
To bad I can only give Dave and your company a 10, it's more like a 100!
I will be using Zerorez for my carpet cleaning from now on.
Joe V. Was very professional, informative and his work was great.
Showed up on time and delivered what was agreed to. Very careful with our belongings and great job on the travertine floor!
Absolutely great service!
ORGANIZED
TIMELY
PROFESSIONAL
CUSTOMER SERVICE IS OUTSTANDING
WILL USE THEM AGAIN AND GOING FORWARD.
WILL BOAST ABOUT THIS WONDERFUL SERVICE
ZEROREZ IS THE BEST!!
Show up at the appointment time, keeping me informed. Good, competent technicians.
The service man that cleaned my carpets, did a great job. He was so polite. I would recommend your Company to all my neighbors.
Professional, friendly, polite, and works hard to please the customer and get the carpets clean.
Zerorez does not use harsh chemicals in their cleaning products. They are careful with your furniture and care about your safety and satisfaction. I will use Zerorez from now on to clean all my carpets.
Carpet was very clean and technician was polite and professional.
The huge brush equipment seemed like it hadn’t been cleaned, with large dust clumps hanging off the brush part
It cleans as advertised. Personnel are friendly and caring. He explained each step and the product and process ahead of time.
Convenience and thoroughness. The technician was very helpful snd explained everything completely.
So far stains has not come back ,tech explains everything to me beforehand, tech got out stains left from other carpet cleaning companies
My area rug is not as clean as I was hoping it would be. I noticed areas that are still stained compared to other areas of the rug.
Helpful and polite; Had a great eye for spots.
The service awesome and the customer service was phenomenal!! I have never used a carpet cleaning service before but I'm not going anywhere else as long as the customer service stays the same!!
Very pleased
Steve