Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83461 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 9, 2021 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The member of your team who provided our service did an outstanding job!

Report a concern   March 9, 2021 — Rated 10 out of 10 by Andrea Marsavonian Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerores restores the vibrance of all colors! No residue means greatly reduced attraction of "new dirt"! After cleaning, carpets look cleaner for much longer!

Javonn did a beautiful job, with thoughtfulness and attention to detail!!
I highly recommend him and Zerores!!

Report a concern   March 9, 2021 — Rated 10 out of 10 by Shirley Vaughan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service is excellent. My technician was so professional and efficient. The carpet looks like new.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Denise Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jovan was the technician and he was knowledgeable, kind and helpful. The carpet looked clean and practically new again.

Report a concern   March 9, 2021 — Rated 10 out of 10 by James Meyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job. Highly recommend. Got stains out I thought were permanent.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Elizabeth Therezo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that cleaned my carpet, Alejandro, was very knowledgeable and took the time to explain every step of the process. He did a GREAT JOB! I will only use ZeroRez from here on out!

Report a concern   March 9, 2021 — Rated 10 out of 10 by E.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really like that everything is non-toxic as we have pets. The gentleman who came and cleaned the carpets was very nice and very professional. He had refill for us for our floor cleaner and we hadn't even asked ahead of time. Zerorez is overall and excellent company to do business with. Thank you!

Report a concern   March 9, 2021 — Rated 10 out of 10 by Jim Valentine Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tech did a most impressive job in cleaning my carpet. He paid special attention to the worst areas where the foot traffic dirt was complicated by various stains. He was professional and efficient.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Virginia Barnett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Respectful tech and cleans my carpets without soaking . Dries fast .

Report a concern   March 9, 2021 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamanti arrived ahead of schedule,did a great job!

Report a concern   March 9, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was knowledgeable and very friendly. He worked quickly and did a good job.

Report a concern   March 9, 2021 — Rated 8 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

The Tech needed to speak clearly and louder. He was muffled and hard to understand. Also, he asked for my daughters phone number....unprofessional.

Report a concern   March 9, 2021 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets feel brand new. The technician was professional, thorough and took the time to play with my needy dog who wanted belly rubs!

Report a concern   March 8, 2021 — Rated 10 out of 10 by M.A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No crunchy rugs. Nice technicians. Affordable.

Report a concern   March 8, 2021 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came on time did a great job

Report a concern   March 8, 2021 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are walking on clean carpet and breathing clean air, and it's chemical free!

Report a concern   March 8, 2021 — Rated 10 out of 10 by Jane Jillson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service, thorough cleaning! Return customer for 10 years!

Report a concern   March 8, 2021 — Rated 10 out of 10 by Shawn Harasimo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, informative, and professional service and technicians!

Report a concern   March 8, 2021 — Rated 9 out of 10 by Christopher Rosipal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue to attract future dirt. True to quoted price for service. Quick dry time.

Report a concern   March 8, 2021 — Rated 10 out of 10 by L.D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   March 8, 2021 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job removing pet stains and odors

Report a concern   March 8, 2021 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, on-time, and courteous service. Able to get an appointment within a week. Excellent technician who covered the process and performed excellent cleaning. Pricing was exactly as quoted online - no surprises. Online app was easy to use for both understanding pricing and setting an service appointment. I'm a long-time Zerorez customer, and will continue use and refer to family and friends.

Report a concern   March 8, 2021 — Rated 0 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

When the tech came in and tried a sample clean, he realized that he could not get rid of the stain. He ask if we wanted him to just do a spot clean that it would be cheaper. We agreed on a spot clean. Then when he finished he gave me the price of $300 something. I told him what he said, that it would be cheaper to do the spot cleaning. Then he stated that he cleaned the whole sofa. But he did not clean the whole sofa because I pointed out two other spots for him to clean. When he came here he should had some spot cleaner with him. Most of the stains are still there.

Report a concern   March 8, 2021 — Rated 10 out of 10 by Javier Gonzalez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quality service and quick to set up

Report a concern   March 8, 2021 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was a true professional and provided excellent service. Will definitely use this service in the future

Report a concern   March 8, 2021 — Rated 10 out of 10 by Lisa Chernow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The grout looks brand new! Our service technician was incredibly professional and safe (masked) for the duration of his time in our home. Would highly recommend.

Report a concern   March 8, 2021 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was prompt and technician was polite and thorough

Report a concern   March 8, 2021 — Rated 0 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Contact manager Bolton at Phone number removed.
He knows all the details.

Report a concern   March 8, 2021 — Rated 9 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kind service man.

Report a concern   March 8, 2021 — Rated 10 out of 10 by Jason Nelson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy


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