Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83946 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2021 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man Caesar was delightful and did a great job .

Report a concern   April 7, 2021 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quality of cleaning and customer service

Report a concern   April 7, 2021 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great servuce, great products.

Report a concern   April 7, 2021 — Rated 10 out of 10 by Jerry Gilbert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great value, timely completion of services, excellent customer service.

Report a concern   April 7, 2021 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left carpet clean and soft.... no residue or chemicals.

Report a concern   April 7, 2021 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative was personable and was skilled in the use of his equipment. We are pleased with the cleanliness of our carpet. Thanks for an excellent experience.

Report a concern   April 7, 2021 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, efficient, pleasant and a good job.

Report a concern   April 7, 2021 — Rated 5 out of 10 by L.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

He was done very quickly and it didn't have that fresh clean scent...It does not look much different.

Report a concern   April 7, 2021 — Rated 5 out of 10 by J.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was disappointed in the level of cleanliness -
My tech was polite and so very professional - I just think that I have done a better job with the deep stains when I have cleaned it myself.

Report a concern   April 7, 2021 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, technician was on time, polite and did an excellent job cleaning our carpet.

Report a concern   April 7, 2021 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   April 7, 2021 — Rated 9 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pleasant technician; on time; job well done!
Would recommend and use again.

Report a concern   April 7, 2021 — Rated 10 out of 10 by Pam Rhoden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Associates were very informative, the carpets look great, prices for doggy spots is a little pricey but it did get the smell and spots out.

Report a concern   April 7, 2021 — Rated 10 out of 10 by Carol Scheidel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has cleaned our carpets several times over the past few years. The technicians have always been professional and our carpets look new when they are finished! I would not use any other service!

Report a concern   April 7, 2021 — Rated 10 out of 10 by Benjamin Gilmore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our provider seemed very knowledge, was efficient, and did an excellent job.

Report a concern   April 7, 2021 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were very prompt; and efficient in cleaning my carpet. Also the tech was very helpful.

Report a concern   April 7, 2021 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was by far the best

Report a concern   April 7, 2021 — Rated 8 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Develop a solution for the removal of TOUGH STAINS!!!!!!!!!!!!!!!!!!!!!!!!

Report a concern   April 7, 2021 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work, very informed of what needed to be done and explained each process, and friendly service.

Report a concern   April 7, 2021 — Rated 0 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had to mop the floor after technician left due to streaking. Also water was left on my wood floor, not cleaned up.

Report a concern   April 7, 2021 — Rated 10 out of 10 by Kathy S. Lawrence Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every employee was kind and respectful. Our carpet is cleaner than it has ever been. This is the only way we will have our carpets cleaned from now on!!

Report a concern   April 7, 2021 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets dry fast and are not crunchy when they dry.

Report a concern   April 7, 2021 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up on time and before, kept me informed on appointment time and arrival. Nice young man, Nick did the work.

Report a concern   April 7, 2021 — Rated 10 out of 10 by Harlequin Pipkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do a very good job and very professional about it tech very good no his job

Report a concern   April 7, 2021 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, prompt, good service.

Report a concern   April 7, 2021 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They showed up on time and did a great job

Report a concern   April 7, 2021 — Rated 7 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

We paid additional for the pet treatment as we were told it would prevent smells from resurfacing, but there is a weird smell in our theater room. For that reason, I am a little disappointed considering how much we paid for the service. Our service tech was great and our couch looks fantastic!

Report a concern   April 7, 2021 — Rated 0 out of 10 by T.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Remove stains in traffic area

Report a concern   April 7, 2021 — Rated 10 out of 10 by Beverly Kuoppala Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, thorough cleaning service

Report a concern   April 7, 2021 — Rated 9 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job and were respectful of our home!


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