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based on 83460 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personnel
Professional
Great work
Too expensive for cleaning floor tile even with a 20% coupon. Also, it would be good if technician put little paper or some barrier under feet of furniture on carpet after cleaning. Previous companies have done this and I appreciate it.
Quality of job, staff and costs.
Quick and fairly priced
Dave was professional, knowledge and answered all my questions on what would be the best way to clean my carpets while staying within the price range.
To bad I can only give Dave and your company a 10, it's more like a 100!
I will be using Zerorez for my carpet cleaning from now on.
Joe V. Was very professional, informative and his work was great.
Showed up on time and delivered what was agreed to. Very careful with our belongings and great job on the travertine floor!
Absolutely great service!
ORGANIZED
TIMELY
PROFESSIONAL
CUSTOMER SERVICE IS OUTSTANDING
WILL USE THEM AGAIN AND GOING FORWARD.
WILL BOAST ABOUT THIS WONDERFUL SERVICE
ZEROREZ IS THE BEST!!
Show up at the appointment time, keeping me informed. Good, competent technicians.
The service man that cleaned my carpets, did a great job. He was so polite. I would recommend your Company to all my neighbors.
Professional, friendly, polite, and works hard to please the customer and get the carpets clean.
Zerorez does not use harsh chemicals in their cleaning products. They are careful with your furniture and care about your safety and satisfaction. I will use Zerorez from now on to clean all my carpets.
Carpet was very clean and technician was polite and professional.
The huge brush equipment seemed like it hadn’t been cleaned, with large dust clumps hanging off the brush part
It cleans as advertised. Personnel are friendly and caring. He explained each step and the product and process ahead of time.
Convenience and thoroughness. The technician was very helpful snd explained everything completely.
So far stains has not come back ,tech explains everything to me beforehand, tech got out stains left from other carpet cleaning companies
My area rug is not as clean as I was hoping it would be. I noticed areas that are still stained compared to other areas of the rug.
Helpful and polite; Had a great eye for spots.
The service awesome and the customer service was phenomenal!! I have never used a carpet cleaning service before but I'm not going anywhere else as long as the customer service stays the same!!
Very pleased
I think the employees are professional and scheduling service is easy to do. I believe they take care of their repeat customers and they are very efficient at cleaning!
Pleased with results.
Carpets look great and technician was very nice!!
Friendly, informative and professional Tech came out and it was appreciated very much that he showed my husband where/how the additional upgrades in service actually made an impact in the final results of my carpet and tile.
I like that I was presented with great customer service by both the technician and the representative that made the appointment for me. The tech came in knowing his business with carpet cleaning, he answered all questions I had regarding the carpet cleaning, with honest answers. I loved the black light used to look for pet urine or cleaner. Above all I loved how the technician cleaned .
Quick and easy with no lingering smell or residue
Raymond was very professional when he showed up at my door.
He explained the process and was very thorough. He continued to tell me he was there for me and whatever we needed to get the job done.
Carpets look grea !
Would highly recommend Zerorez and Raymond !!
I saw strength in the equipment. My carpet is white and it was important to me to get it deep cleaned. I saw the proof in the outside tube. Loved the smell of freshness left behind and your guys were professional and friendly. Little disappointed the quote was incorrect.