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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very pleasant. He did a great job. Been using your service a long time.
Zerorez has an outstanding appointment system with reminders, updates, and current status. They have their own patented equipment and products. Technician was very professional, informative and focused on all details. Very efficient, effective and expeditious, excellent service and excellent results.
Knowing that there are no chemicals, and it still cleans well,
No chemicals
Clayton was very helpful and polite.
I especially liked the technician's experienced advice. It seemed like he really cared and was looking out for my best interests. And getting you guys out there was easy and fast!
The tech that did our service was excellent. Was polite, patient helpful and caring. Hope he is still working for your company next time we use you.
Cesar our technian was awesome the job he did was above the service we had before our carpets look beautiful Cesar is a great asset to zerorez
Did a great job and was very professional and friendly, but accidentally left a part to the vacuum in the front yard.
Another job well done! The service provider was courteous, explained everything and considerate!
Joseph is always a joy to work with. He’s very knowledgeable about the products and services.
The best in the country!! Professional, clear on price, solid results every time! No other choice as far as our family is concerned. ZeroRez rocks.
No chemicals
Great Service.
Fred and Alan did a great job! The carpets look good as new!
Carpets are always fresh and clean. Technicians are very professional.
We were disappointed that the high traffic areas were not able to be cleaned well. The tech did his best, but the formula used did not break the dirt down enough for it to be removed.
Maybe there is nothing that can be done aside of a good ole scrub brush by hand for those areas.
Still, it was disappointing, but not a deal breaker. Just our first experience. We would still tell others to use the service.
Great results and knowledgeable technician. Very satisfied
It left my carpet feeling clean and soft.
The fresh clean smell . Quick dry time.
You have some of the best techs. They are very informative, polite and professional. Every time I have my carpet cleaned, it takes very little time to completely dry and it feel so soft. I recently had an area rug cleaned. I wanted to throw it away but my wife wanted it cleaned. So glad I did not throw it away. The tech came in and did a great job. Thanks for saving me some hard earned money...
Tile and grout looked like new!
We had stains that we didn’t know about and he detected them and showed us
I had someone come to clean carpet...had a few stains which I told them about before. he was in and out on approximately 20 minutes and explained how I could tip him. The next day the edge of carpet was not clean and had a weird smell. I called to have someone come back out...the tech comes in sniffing around the carpet on his hands and knees telling me it smells here and there. Proceeds to tell me it will be AN ADDITIONAL $75 per gallon to retreat the spots. In total I would have been paying OVER $400 for a 12x12 room, I have used several carpet cleaning companies and never been nickeled and dimed to have my smell room cleaned. Both very unprofessional and still don’t have a clean carpet!
Your technician was wonderful
He explained what he was to do then showed pictures and video so we could
See what was happening
He cleaned up and left like he was never here
Professional and quality. The gentleman who did the work was professional
I appreciate the technician working hard to lighten spots on my carpet
It worked
Fast, friendly, service. Great job, carpets were pet stained and dirty. Now they look brand new!
Great job!

Service technician was great! Wry nice and knowledgeable. Y’all have a good employee.