What our clients think of us!

Fast, professional and effective.

The young man was very thorough and professional. The carpets looked great when he finished. Your company was reliable as far as when they said they would be there to clean and it happened. I like the fact that you used more natural cleaning materials. Thanks! Well done!

Nice guy doing the cleaning. A bit pricey. The spill was was too much. The cleaning did not get it and we knew the risk. Now for new flooring.

Excellent service!

Excellent work, quick and efficient. Technician was thorough and explained everything that needed to be done in addition to just a routine cleaning. Equipment was much less noisy than previous companies as well, which was a much welcomed bonus.

Efficient, on time, friendly and explains what is being done

service was great! I have yet to have received my paid receipt via email. Can this be sent today?
First name removed

Your scheduling the Technician was late due to that, yet 25.00 was compensated very little compensation when you're close to 2 hours late most professionals make more than 3 times that amount, a person time to wait for you is way more than that.

My carpets look brand new and was dry quicker than I expected.

The call center is terrible!!! They take forever to answer if at all.

The timing of the service was way off and not at all satisfied with the cleanliness of the carpets. Would not recommend.

Jeremy, one of the carpet cleaner guys, was very kind and helpful but he did not have adequate help for the job it was too big for just one person and an incompetent trainee.

I will be calling another service to redo the carpets

Don’t get me wrong, I love Zerorez, however this guy you sent out ,Joe, doesn’t have any people skills and I wanted to punch him. But I don’t do that so I let him continue. It takes a lot to make me mad, but he treated me like I never had this done before the way I told him. Every time you come out you have charged my dining room / living room as one because it’s so small. This guy made it into a massive production and began to mansplain to me about 4 to 5 times why I can’t do this. Then he charged me a ton to do the hall which is tiny. He was also very fast, and I’ve never had it done that quickly. It makes me wonder if he even did it right. I love the service I’ve had in the past, but please don’t send this guy to my house again. I’ll just tell him to go home. He’s very frustrating to work with!

Easy to ask questions and set up service using text. Nelson was an excellent technician.

The tech listened to the issues and made sure they were all addressed.

Thorough and efficient job cleaning—very friendly and helpful. Thank you!

Reasonable prices, quality workmanship. Good customer service, also.

Cleaned spots on carpet and improved look of high-traffic areas

Clayton was excellent he made sure I was satisfied with the work before leaving

My carpet was damaged. I’m waiting to see what the company is going to do to mitigate the damages.

Excellent

No residue left in carpet

Super fast! Our tech did an awesome job!!!!!

Thank you!!!!!

Out technician, Terry T., was exceptional! Our carpet had not been cleaned for quite some time and had several pet stains in need of treatment. The carpet is light beige in color so any dirt in addition to pet stains shows up easily. Terry did a superb job of cleaning the carpet, and we were very pleased. We plan to use Zerorez again!

Our technician was very friendly and knowledgeable! Our carpets came out very clean - even a couple of pet and food stains!

Pleased with one that came. Did as good as he could, but not all spots would come out. Fast and efficient

Friendly staff , easy to book online!!, small arrival window . The gentleman who cleaned was very respectful and did a great job.

Good fast service!!

This is one of the best if not The Best company in the metroplex and we have had a couple. Our technician was at our house on time which was a surprise. Once he explained everything that he was going to do and asked if there were any issues with the carpet that needed special attention and of course there was a spot in my daughter room that she had spilled a smoothie. And all of that came up and after he was done he walked us through to make sure that we were satisfy with his work . Our carpet hasn’t looked that good since we moved in . Very happy and satisfied and so is my wife happy wife happy life for me all thanks to Javier and the hat was a nice touch will be calling again and spreading the word about Zerorez.

Efficient and professionally cleaned

Nice company and got some great advice about the tile and floor. Thank you.

Service was wonderful- technician was very helpful, efficient and thorough!!