Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83946 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 12, 2021 — Rated 5 out of 10 by C.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My house smells so horrible right now I can’t even stand it. We had lots of pet stains but I have never had it smell this way after having my carpets cleaned. I almost can’t even stand to sit in my living room. I don’t know what he used on them but it brought the smell to life and now it won’t go away.

Report a concern   May 12, 2021 — Rated 10 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling, fast and excellent service. Technician was very polite and helpful!

Report a concern   May 11, 2021 — Rated 10 out of 10 by Robert Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning was impressive results. Carpet feels great with little chemical or residue

Report a concern   May 11, 2021 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpets, very nice technicians, no chemicals, fair price!

Report a concern   May 11, 2021 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   May 11, 2021 — Rated 10 out of 10 by Debbie Rhodes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician showed up exactly on time. Introduced himself and Quickly went about his business. Had both rooms completely in les. Than 30 minutes. Beautiful job and respectful of property.

Report a concern   May 11, 2021 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets have pretty much no stains anymore, before ZeroRez I didn't feel comfortable walking barefoot on our carpets, but now I do.

Report a concern   May 11, 2021 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician "Reggie" was very knowledgeable. I was only interested in basic cleaning but when he explained all the benefits of the extra top coat, I was sold.

Very polite person

Report a concern   May 11, 2021 — Rated 10 out of 10 by Ruby Compton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service guy was very patience and professional about the product being used

Report a concern   May 10, 2021 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both men were very efficient and friendly. My carpet look new I am very pleased with the job.

Report a concern   May 10, 2021 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and effective....

Report a concern   May 10, 2021 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service and professional staff

Report a concern   May 10, 2021 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Absolutely great customer service and work! Highly recommend!

Report a concern   May 10, 2021 — Rated 10 out of 10 by Anita Gage Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Tech was knowledgeable, friendly and hard working. Carpets look great!

Report a concern   May 10, 2021 — Rated 10 out of 10 by Paul Whitley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Can not say enough Great Things about this Company and Our Technician, Darvin. Would recommend to anyone. Fair Pricing, Timely, So Professional and yet Personal to what you need and ask, knowing each customer's needs are different.

Report a concern   May 10, 2021 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional.

Report a concern   May 10, 2021 — Rated 10 out of 10 by Doug Driskill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used many carpet cleaning companies in the past but Zerorez is by far the best. I don't know what they use but the stains do not come back and the carpet looks and smells new. Great job!

Report a concern   May 10, 2021 — Rated 10 out of 10 by Rod Moran Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service from the technician

Report a concern   May 10, 2021 — Rated 10 out of 10 by Veronica Lancaster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very courteous and profession. Not salesy or pushy. Finished is a timely manner.

Report a concern   May 10, 2021 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job!

Report a concern   May 10, 2021 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech, Ricardo was great! It already feels cleaner.

Report a concern   May 9, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and on time service.

Report a concern   May 9, 2021 — Rated 0 out of 10 by T.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am so disappointed but plan to call tomorrow to give Zerorez a chance to make it right. I have been listening to Big Al Mac 106.1 promote it for several months and was very excited to use I dont believe my stains were anything crazy but chose to do the biological in two rooms. Soooooo disappointed! The service tech was super nice and I did share my concern and he somewhat seemed to hear my concerns but said to call if I am not satisfied. Stay tuned....

Report a concern   May 9, 2021 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A bit pricey but the results are excellent

Report a concern   May 9, 2021 — Rated 10 out of 10 by Kelly Dickerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We loved ease of scheduling, the promptness of the technician, the exceptional clean of our floors. We were very please with Zerorez and will absolutely be using again in the future and recommending to others!

Report a concern   May 9, 2021 — Rated 10 out of 10 by Angie Wright Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical good service the tech Mario was great!!

Report a concern   May 9, 2021 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were very professional and did a great job with the carpet.

Report a concern   May 9, 2021 — Rated 10 out of 10 by Ray Jarrett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was very business like and seemed to be very knowledgeable of his job.

Report a concern   May 9, 2021 — Rated 7 out of 10 by O.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had the rugs and carpet and sectional cleaned in our home. Our primary reason to have yalls service was to get our couch cleaned, and it is the thing that looks the least clean after the service was complete. Sharing clear expectations would be helpful before charging a customer $250 for a sectional to be cleaned. The outcome is not what I would’ve hoped for the price, but I do understand that you cannot guarantee to completely remove every stain. All of the stains are from normal wear and tear of daily life, so I am surprised that they were not able to all be removed.

Report a concern   May 9, 2021 — Rated 10 out of 10 by Nakia Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Todd did a great job! I had an area of carpet that was heavily stained and Todd did a great job at bringing it back! I didnt think it could be done. He was punctual, friendly and did a fantastic job! I will definitely use Zerorez again!


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