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based on 83460 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He was done very quickly and it didn't have that fresh clean scent...It does not look much different.
I was disappointed in the level of cleanliness -
My tech was polite and so very professional - I just think that I have done a better job with the deep stains when I have cleaned it myself.
Good service, technician was on time, polite and did an excellent job cleaning our carpet.
Great service
Pleasant technician; on time; job well done!
Would recommend and use again.
Associates were very informative, the carpets look great, prices for doggy spots is a little pricey but it did get the smell and spots out.
Zerorez has cleaned our carpets several times over the past few years. The technicians have always been professional and our carpets look new when they are finished! I would not use any other service!
Our provider seemed very knowledge, was efficient, and did an excellent job.
You were very prompt; and efficient in cleaning my carpet. Also the tech was very helpful.
Customer service was by far the best
Develop a solution for the removal of TOUGH STAINS!!!!!!!!!!!!!!!!!!!!!!!!
Quality work, very informed of what needed to be done and explained each process, and friendly service.
Had to mop the floor after technician left due to streaking. Also water was left on my wood floor, not cleaned up.
Every employee was kind and respectful. Our carpet is cleaner than it has ever been. This is the only way we will have our carpets cleaned from now on!!
Carpets dry fast and are not crunchy when they dry.
Showed up on time and before, kept me informed on appointment time and arrival. Nice young man, Nick did the work.
Do a very good job and very professional about it tech very good no his job
Friendly, prompt, good service.
They showed up on time and did a great job
We paid additional for the pet treatment as we were told it would prevent smells from resurfacing, but there is a weird smell in our theater room. For that reason, I am a little disappointed considering how much we paid for the service. Our service tech was great and our couch looks fantastic!
Remove stains in traffic area
Prompt, courteous, thorough cleaning service
They did a great job and were respectful of our home!
It still smells like pet odor
Perfect service again. This is second time I've used Zeroez for cleaning furniture and outdoor cushions & pillows at an HOA I manage. Great personnel and detailed service at a decent price. Highly recommend!
No showed no call twice. No communication whatsoever
Very informative and quick!
Better fragrance and assistance in moving furniture
The service man was on time, he explained everything he suggested needed to be done. Then told me what he would be doing. My carpets look amazing and there was not smell from the cleaning process. I would highly recommend this company.
Prompt, efficient, pleasant and a good job.