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based on 85404 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
carpet looks great and she was very nice to explain how the process works and what do to to keep it looking good.
very helpful and nice:)
The carpets looked brand new. We had an issue with dog pee and the technique of flooding it and removing the urine is amazing. My house smells amazing, and carpets look fantastic.
I like the excellent service, knowlegable service men and the way my carpet looks afterward. I've been using zerorez for several years and I'm always happy with the outcome.
They are clean, chemical free. Darwin was fantastic - very professional, efficient, and experienced.
The Technician was wonderful. Professional, explained everything clearly, excellent job. Very important, he is a kind person and I trusted him in my home. I will request for him to clean my rugs every time in the future.
Natural and very efficient.
No chemicals, good service
Work was done professionally and with our schedule in mind. Tech did everything he stated he would do and carpet looks great. Thanks
Amazing job ! Our grout and tile look so so good !
It cleans rugs and furniture. It dries quickly. No smell.
Quick, easy and professional
Competitive pricing
Very happy with your service
I'm very pleased with the service!
Communication from tech
Quick and easy.
Fast, friendly, professional, affordable & thorough!
Spenser was awesome. He did a great job. Very professional and tboursiugh.
On a side note I can’t recommend service unless your require the covid vaccine
The technician was very efficient and obviously took pride in his job.
We have used your company 3or 4 times and have always been very happy with the clean carpet and amost all the spots removed. You see, our carpet is very old but we are unable to change our carpet or flooring because of our disabilities. So we continue to have them cleaned.
The guys that have cleaned our carpets have ALWAYS been very informative, tell you any problems they may incounter,
gentlemen, clean, respectable, and so far they seem like they LIKE their job.
For the forseeable future Zerorez will be
who we call!!
We are a repeat customer and only use Zerorez! Awesome cleaning and great service! James did a great job! Thanks so much!
The technician was nice and did a great job.
Exemplary service
All was great. Thanks
Your pet stains & odor removal products beat everyone else. It’s the best. Furthermore, your technicians care & work diligently to do the best job possible while being polite & careful with my home.
Our tech was very nice and informative, not only on the carpet but other things in town which i appreciated as a newly resident.
Technician was knowledgeable and efficient. He was able to safely remove red lipstick from my carpet. I would use Zerorez again for sure!
Service was great! Tech was awesome, a true gentleman and salesman despite his younger age.
The cost was WAY MORE than I anticipated at > $400 for 3 rooms! I think I got extra sanitizing etc. that I didn't ask for and wasn't aware would be so expensive!
Great service, professional staff, my house smells CLEAN!! not chemical.
First I want to say that my technician was awesome, I think he worked hard the entire time he was here, and was very professional the entire time.
I am disappointed in what I paid for, and what I got after everything dried.
By no means did I expect a miracle, nor did I believe that all of the stains would be gone. But for nearly $1000, I feel like the carpets should look and feel better than they do, especially considering I was upsold on a lot of topical treatments. Add to that that there was no effort made to move small items, like office chairs on wheels to clean under them. I could have paid about $600 to have a local business clean my carpets, but I heard good things about ZeroRez and I wanted to give you guys a shot.
How to make it right? That's up to ZeroRez.
Very professional and the tech answered all my questions, very nice gentleman. Did a wonderful job on y mattress. Highly recommended
No chemicals and time of service and dry time.