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based on 85404 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fresh
On time, professional and did a great job!!
I would highly recommend Zerorez and my technician, Marcus, as well as the receptionists who answered my call for an appointment and those who called me to let me know when the technician would arrive. I have used Zerorez in past years, have always been satisfied, and will continue to call them for cleaning carpet in years to come. Receptionists were friendly, polite and helpful as was Marcus, my technician. Marcus did excellent work and I would hope to get him again the next time I call for carpet cleaning.
My carpet is clean
Our technician showed up, timely, got right to work and did a fabulous job cleaning our carpet. He worked very efficiently. Very impressed with Zerorez! Thank you!
Leave the house feeling overall clean.
Great work for a great proce!
Your products are effective and you went the extra mile to get the job done.
Fast and professional
Quality and value
Make sure to clean up any residue from the hose on tile surfaces that may have been touched. We had 2 areas we had to steam mop that we noticed after they left.
Wonderful service tech.
nothing, I do not recommend things or products to anyone unless they ask me
Our tech was amazing!
The technician was very efficient and friendly. Most of the stains in my carpet are completely gone. Great job!
I like the reverse brushing that can restore crush napping in the carpet and I like how cool the carpet feels after Zerorez cleans it.
Very professional, on time, explained my options & did a good job.
Great service
He did a Great job cleaning the carpets. They look good and smell better.
Great service
The Service Tech, Randy did a great job and was thorough. The carpet in my mom's house is 18 years old and it's white carpet. I wasn't expecting miracles, but he was able to get her carpets throughout whole house, a couple of shades lighter without leaving the carpet soaking wet. My mom can holdoff 2 to 3 more years before having to replace the carpets! Will definitely refer Zerores to friends and family.
Quick, efficient, friendly
Very professional, great service, love the outcome of my carpet!!
No residue and customer service
The technician was extremely friendly, knowledgeable and interested in helping achieve my expectations. My heavily pet soiled carpet looks like new!
Darwin was my technician on this day and he did an amazing job! I’m not sure what he did different but the stains in my master bedroom have not come back so far.
One of the past technicians talked me into applying a special stain treatment. It looked OK when he finished but after the carpet dried, the stain had only spread - gotten bigger! Even with other technicians in the past, the stains have always returned after the carpet has dried but not with Darwin! He told me he was the best and so far he has proved that to be true! I will be requesting Darwin for future services.
Name removed
James did an excellent job and was very detailed in his cleaning. I would request him again.
The carpet cleaning is pet friendly and it dries quickly!!
The service rep took time to analyze our carpets and offered the best actions to clean our carpets including several problem areas. He did a great job and displayed a great attitude and work ethic. I felt very satisfied when he completed his work.
Professional and worked great!