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based on 83460 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was great. They did a great job cleaning the carpets.
Great service
Mario was great. Friendly, hard worker, pays attention to the details and tells it like it is. Didnt try to talk us into anything expensive and unnecessary.
The technician was prompt, polite and did a great job,
I like it, the product they used is not chemical, and Dave is an experienced tech. I am happy with the services. Thank you!
Your technicians are always so friendly and helpful but not to pushy about upgraded services.
The technician Jacob was awesome! Not only did he clean the carpets great but he was so friendly to my kids!
Bobby Johnson the tech who cleaned the carpet was phenomenal.
He did a great job, explained the process and was quick and efficicient
Very professional, the two men worked very hard and while taking their time finished in a timely manner. My carpets are only 2 years old and looked great when they left. Thank you! I have 3 dogs and 1 cat, they're all small pets but have their fair share of making the house hairy and messy. Getting your carpets cleaned every year with Zerorez your carpets and home will thank you.
My carpets look so nice & clean, and they dried pretty quickly with my ceiling fans. The technician was very nice, knowledgeable, & professional. He answered all my questions, & I won't hesitate to use Zerorez again.
Professional and knowledgeable. And the process actually cleans.
The techs were good but the job done were okay. The previous tenant had a dog and once the carpet were dried there was very strong smell in the carpet. We had to replace carpet and padding in the master bedroom.
The service tech was great! However, I think we miscommunicated because I wanted the kitchen floor to be cleaned and sealed. Based on the invoice, the floor was cleaned but not sealed. I would like to have it sealed. Should I call to make another appointment.
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A little bit more reasonable.
The carpet cleaning was very effective & the technician was very thorough & personable. Arrived st promised time & did a great job.
They don’t leave the carpet soaked. They are normally on time, courteous and Pricing is reasonable.
Everything!
We had you come out and clean and seal our tile in the entryway, kitchen and dinette. There was an inch to 2 inch line around the baseboards that was gray and had not been cleaned. We had a technician come back but all he did is try to clean the grout next to the baseboard by hand. That did not work and we still had the line around the baseboards. I got out my power scrubber and finished the job. The technician said that area would not come clean. Alas, it did come clean. We paid $440 with a $20 tip and I had to finish the job. We have used your company more than once to clean our carpet and never had a complaint.
I LIKED THE THROUGH JOB YOUR TECH, PLUS HE WAS VERY KNOWLEDGABLE ABOUT
THE PRODUCT. A VERY COURTEOUS YOUNG MAN.
Great job, dried quickly, I really like that you don’t use soaps so nothing for new dirt to cling too.
The tech was incredible--personable, professional, and kind. We will definitely be utizing your services again.
Best in the business when it comes to quality of work and professionalism.
Excellent service from customer service to the entire process. I have used your searches twice and I can assure you I am going to be calling for the service.
Friendly and completed the job
Scheduling was easy. Technician called ahead and was on time. Very personable. Got to it and got the job done thoroughly and quickly. Totally satisfied.
Confirmation process. Courtesy confirmation call the day of the event. Joe was a true professional. The carpet was amazing. Thank you
The technician was very professional and made sure to work extra hard on the problem spots.
Walker was very professional, courteous and did a great job!
I like the friendliness of the workers and the hard work and the concern as to whether you are satisfied. The two young men that was here this weekend were excellent. Sorry I don’t remember your names but I thank you for the good job you did.
Your employee was so good. Very courteous! He did an outstanding job!!