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based on 83460 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You were very timely. I liked that. But my carpet honestly looks about like it did when you came out. I was hoping to bring up some of the soiled path areas in my carpet (and I have taken good care of my carpet). The area I am mainly talking about was around the bed. But it looks the same. We are doing a remodel and had two of the three rooms without any furniture. I was disappointed in the fact that I know the carpet was cleaned but it really looks the same. Thanks for asking for my feedback. In my former home I had Service Master clean my carpets a couple times (in another city) and man, you could tell the carpet had been cleaned. I couldn't tell this time. It was a great price and everything was good except there was not much change.
The carpet looked so bright and clean. It left a clean smell
I know my carpet was dirty and I knew about the paint stains in one room. He didn’t clean as good as other cleaners guys. Overall he gets a C. I felt like he was in a hurry to get done.
Excellent service. We highly recommend this amazing company. The staff that came to do our work was very professional, courteous and friendly.
Great service, friendly, and professional!
Clean and good
My carpet looked the same. No recommendations to better resolve hi traffic areas
The young man who did the work explained what he would be doing and then went from room to room working meticulously. He was friendly and well spoken. I will ask for him the next time we need to have it done.
Wonderful service!!! Tech was very knowledgeable and friendly.
The cleaning system delivered an impressive result for us. The technicians were professional and personable.
Job was done right. Joe was very professional and the carpet looks awesome.
The process and the materials resulted in a clean feeling and looking carpet. Very Good Job by the service tech! The process is also environmentally safe which is a strong plus for recommendations!
The service was great
The Tech was awesome!!! He made great recommendations and provided lots of supporting information.
I loved everything. My carpet looks like brand new and our zerorez tech was friendly and professional.
Great Service
joe was great!
Great work and results!
The technician was very thorough and answered all our questions. We would recommend and commend Jeremy.
Carpet dries very fast, and no residue left behind
Bait and switch.
The young man who came out was friendly, professional, and most informative concerning carpet care.
A great job. Very professional. Explained the invoice.
Easy process, no chemicals and kind technician!
Hi, we were so happy with everything and the tech was amazing. Thank you!
Friendly, fast, good work very clean
Jacob was very accommodating and I like the 'no chemicals' approach.
No chemicals. Caesar was great
That your products are pet friendly and won't harm either!
DeMarcus did a great job cleaning our couch! We had one area that did not get cleaned as well and ZeroRez sent him out the very next day to fix the issue. Very happy!