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based on 85404 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I would definitely recommend you to my friends and family
We had our carpets cleaned and I was very pleased with the entire experience. The service person did an thorough job and the carpets were noticeably clean and fresh smelling.
I am so grateful for ZeroRez technician, Noel. ~ He was highly professional, knowledgeable, and through when cleaning my soiled wool carpets. His customer service skills and professionalism was over and above. ~ Thank you. ❤️❤️❤️
Good product, service and techs.
You folks arrived early, finished early. It was an outstanding experience. We will always hire Zerorez.
V ry efficient and come when they sat. Technician very respectful
Professional thorough job done right,
Good job cleaning carpet tech was on time ask if I had any concerns after he was done ask if I was satisfied with cleaning.
The product as well as the clean, polite, professional technician.
Always gets the carpets clean.
Easy to schedule and prompt service.
Price/specials
On time
Courteous provider
I didn't get an email for Ranger tickets yet
They did everything they said they would without me even being there. Showed up early, and were fast and efficient.
Carpet looks dirty
Attitude of technician
Done
It’s clean but the color didn’t brighten up. Good service tho.
Friendly & professional. Great job!
Technician was great. On time and very eager to do the job. Did excellent work.
Technician was great!
I feel Zerorez has the best carpet cleaning system out there, but some of your technicians lack the knowledge or wherewithal to use it to its max. When called back out to my house to address some spots that I knew should have come out, the technician applied tiny amount of spot spray and the spots came right up. Why not apply that same spot spray to the larger area that he attributed to 'worn carpet'--- I feel certain that would have come perfectly clean as well. Your system works -- Use it! My entire carpet 'could' look like new, but it doesn't...
They did a great job
They did a great job
Get the stains out. The worker was great and tried.
Good communications! Jacob was great service tech! Discount deals occasionally.
The technician was excellent. However, he was only able to vacuum the sectional, but the price did not change. I would hesitate to use your service again as it really is only a vacuum service.
Our rep was great! On time, professional, and helpful! Our carpets look brand new! It’s amazing what a difference this was from regular carpet cleaning! They look so good! We were thinking of replacing the carpet to wood floors but now that it looks so good we will definitely keep them a bit longer!
They did a great job on the sofa and ottoman, too! A bit more expensive but worth every penny! Such a difference!!
The fact that it cleans but doesn’t leave residue.
Everything
Service was prompt.
Process used dried quicker than previous cleaning services.