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based on 83943 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always great service!
Very professional service. I highly recommend Terry for an honest and professional assessment.
The technicians are always friendly and professional. They always do exceptional work. I do think that extra room costs are too high, especially small rooms. Otherwise we are very satisfied.
Good work. When there was a problem with my on-line scheduling, office staff contacted me with an explanation and a solution. Friendly techs who showed up on time, were respectful of our property, and did a bit more than required. My third time to use for air duct cleaning and I have used numerous times for carpet cleaning.
Quick drying and pet friendly products.
The service man I had was VERY polite and professional. I was very pleased with the work done and the young man who did it.
I like that Zerorez uses water instead of chemicals to do the cleaning. The technicians are well-trained, friendly and respectful. They really work hard to make sure the client is satisfied.
I love that my floors are so clean. The service was impeccable. My technician was timely and he was super informative.
Chemical free
Fast, and very professional!
awesome service. friendly, thorough, and trustworthy technician. simple scheduling.
I was told he would move and clean under items less than 50 lbs but he never moved anything. He just cleaned around everything.
We like your people! Bobby was great and our carpet looks really clean.
Terrence did a great job! He was personable, kind, and very thorough! My carpets look and feel great!
Customer service and it works.
Excellent service.
Natural treatments
Na
Na
Technician was fabulous!
Our technician Dave was wonderful. He explained everything. He was forthright and comfortable with his area of expertise. He did a great job. Have used ZeroRez for years and always satisfied.
Excellent work done by specialists.
I have used Zerorez twice in the last year. Each time they arrived on time and performed their job professionally and courteously informed me of possible complications with certain types of stains and what to look for. I would certainly use Zerorez in the future.
The representative who came was very professional and took extra time to ensure that she properly cleaned everything to our satisfaction and was very thorough and cleaned up after she was done
No smell
Quick and efficient with wonderful results
Bobby was great, he explained procedures, told me what he was doing as he did it, protected my walls, job was very thorough, and the carpet was dry within two hours.
The carpet always so silky and soft once it dries.
Didn't come day as scheduled. No offer to do additional carpet area at no cost to placate customer.
Technician didn’t put the lid back on the septic tank or close the gate to my backyard after disposing of the chemical. I’m wondering why I paid a disposal fee of $13.00 when he put the chemical down my septic…., seems like I should be charging ZeroRex a disposal fee?
My couch was a sectional. The charge was $250.
The cushions reverse. I am supposed to flip them on a regular bases. The tech only cleaned one side of the cushions. He also did not clean the area under the cushions
The carpet floors that he cleaned looked very good. He was able to remove the pet urine and the makeup stain.
The couch itself looked very clean in the areas that he did clean