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based on 83941 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy process for appointment; friendly and helpful staff.
My house immediately smelled wonderful and free of the pet smell.
The technician kept the front door open for two hours and let in a lot of bugs, mosquitoes, knats, and fruit flies. Too bad there is not a way to do the work without keeping the front door open due to the hoses from the Zerorez service truck.
He did a great job and the carpet looks great!
Very quick, friendly and did an awesome job!
Cesar did a great job!
the Carpet didn't come that clean after time dry some spots are showing in the living room .we paid all that money can't afford to paid that amount again. we really couldn't tell because the floor was wet.
It took weeks to get my carpets cleaned. An appointment was made and then not entered into your system. When I called on the day we were supposed to have the appointment I was told there was no appointment and it would take another week to get out.
Very unprofessional.
Arrived on time; worked quietly and effiecently and was able to make my carpets look great and almost brand new. They looked so much better than before.
There was discoloration on several areas of carpet after it was cleaned.
Service was fast and made a huge difference. Definitely going to use at least once a year!
Very efficient
Todd, our technician was prompt, pleasant and did a great job with all 6 of our carpets! He took great care in protecting hallway corners from the hoses by using the corner protectors, as requested. I’m a first time Zerorez customer. It was a good experience!
This is the 4th time in about a year that we have had this old white carpet cleaned. They are always diligent about doing a very good job. They are always on time and very courteous. I will continue to call on them as long as I have carpet or any flooring that I need to be cleaned. Keep up the good work because your customer service is excellent.
Great customer service and did a wonderful job at our house. We will use you again for sure.
James was very professional and curious.
I believe the technican left and didn't complete the job. Alot of messes left on carpet.
You do a very good job and the price is reasonable.
Professional staff and no chemicals used on your carpets.
service was great, carpet is clean
James did an awesome job for us. Nice service James.
Great service!
Efficient, does the job well, gets out the stains, and is affordable.
Courteous and professional staff!! Impressed by the cleaning and the time in which it takes.
The gentleman was friendly and informative. He was very efficient and completed an excellent job in cleaning our carpets.
My carpet looks so fresh and clean with the solutions Zerorez uses. The tech was very friendly and courteous.
The individual who came to our house was very courteous, friendly, informative, and got to business right away. He did an excellent job of bringing life back into our carpets.
You do a very clean job
I asked about a pet stain and was told it would come up with the regular cleaning. It did not and in fact became worse. When I spoke with customer service about it, I was told there would be an additional charge to have Zerorez come back out to treat it. My opinion is that they dismissed what I originally asked for and I certainly should not have to pay again to wait at home AGAIN for them to come back.
No harsh chemicals