Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83940 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2021 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was easy, serviceman was here as scheduled and was very courteous. Did an excellent job.

Report a concern   July 5, 2021 — Rated 2 out of 10 by D.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I spent $350 to have my wool rug cleaned as it had pet urine stains and smells. The stains and smells are still present. Very disappointing

Report a concern   July 5, 2021 — Rated 0 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet does not look any different then before it was cleaned.

Report a concern   July 4, 2021 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your people are great!

Report a concern   July 4, 2021 — Rated 10 out of 10 by Bryce and Cathey Perkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You all do a great job !

Report a concern   July 4, 2021 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service with Spencer' !! Thanks

Report a concern   July 4, 2021 — Rated 10 out of 10 by Karen Swanger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great, knowledgeable and thorough!

Report a concern   July 4, 2021 — Rated 10 out of 10 by Bill Jung Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are good at explaining everything, very thorough, efficient and our tech was also very kind. And very tolerant of our 8 year old son watching, talking and asking questions.

Report a concern   July 4, 2021 — Rated 1 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Hire technicians that are willing to do the work that is necessary to get the floors clean and not make excuses.

Report a concern   July 4, 2021 — Rated 10 out of 10 by Sandra Torok Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning without harsh chemicals. Your techs care about the work they do and work to make their customers happy.

Report a concern   July 4, 2021 — Rated 9 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was awesome. The person who came for service was very polite and did a great job.

Report a concern   July 4, 2021 — Rated 10 out of 10 by Nathan Woodward Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was excellent -- the service was excellent -- and our furniture looked amazing! The process could not have been simpler or the service any better. Thank you!

Report a concern   July 4, 2021 — Rated 0 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Guy didn’t move furniture or lit foam block under anything. He was very lazy and didn’t seem to want to be employed

Report a concern   July 4, 2021 — Rated 7 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

No

Report a concern   July 4, 2021 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Residue free carpet cleaning.

Report a concern   July 4, 2021 — Rated 10 out of 10 by Ruth Strong Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always excellent cleaning. Knowledgable techniciaans.

Report a concern   July 4, 2021 — Rated 10 out of 10 by Barbara McGann Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work, very competent and friendly service professional (Spencer) and promptness.

Report a concern   July 4, 2021 — Rated 10 out of 10 by Tammy Park Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technology/product removed years of some very bad stains in a white carpet!! Just amazing! Also, the young man who cleaned our carpet explained everything and was so respectful! Impressive! We were grateful and thankful!! 👏🏻🤗

Report a concern   July 4, 2021 — Rated 10 out of 10 by Joel Onomo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price is affordable. The technician I had was very courteous and professional

Report a concern   July 4, 2021 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are always on time with good communication before arrival. My technician was professional and friendly and he listened to my concerns and did a great job! I love that the carpet is never overly wet and dries quickly and doesn’t have a super strong smell. I will be calling you again! Thank you!

Report a concern   July 4, 2021 — Rated 10 out of 10 by vijay panchakarla Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good

Report a concern   July 4, 2021 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

WE had a scheduling problem. After contacting the company the problem was resolved completely to our satisfaction. The tech who came to our home was prompt, polite and efficient. Overall it was a good expeience

Report a concern   July 3, 2021 — Rated 0 out of 10 by S.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Terrible service. You can contact me at Phone number removed.

Report a concern   July 3, 2021 — Rated 10 out of 10 by Debera Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’ve used Zerorez several times and have always been pleased with their product. Recently, I had my mother’s carpet cleaned for her birthday (95th). Javon, Zerorez technician, arrived and immediately assured us that he would ‘take good care’ of us - and he did just that! Javon was friendly, respectful, efficient, and provided excellent service! My mother’s carpet looks so nice, and she and I are very satisfied.

Report a concern   July 3, 2021 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was excellent. Very professional and did a very complete job.
I was happy to have him in my home.

Report a concern   July 3, 2021 — Rated 10 out of 10 by Melissa Mattoon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet dries quick with no residue!

Report a concern   July 3, 2021 — Rated 10 out of 10 by Karen Myers-Condon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning and price

Report a concern   July 3, 2021 — Rated 8 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Technician didn’t put the lid back on the septic tank or close the gate to my backyard after disposing of the chemical. I’m wondering why I paid a disposal fee of $13.00 when he put the chemical down my septic…., seems like I should be charging ZeroRex a disposal fee?

My couch was a sectional. The charge was $250.
The cushions reverse. I am supposed to flip them on a regular bases. The tech only cleaned one side of the cushions. He also did not clean the area under the cushions
The carpet floors that he cleaned looked very good. He was able to remove the pet urine and the makeup stain.
The couch itself looked very clean in the areas that he did clean

Report a concern   July 3, 2021 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great service!

Report a concern   July 3, 2021 — Rated 10 out of 10 by Naomi Lwins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service. I highly recommend Terry for an honest and professional assessment.


Privacy Policy