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based on 84468 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not satisfy with the work. I paid $620 to get the carpet clean and tile. Paid extra for the biological clean agent .. my house stinks, the stairs looks like the middle strip was just cleaned, my tile doesn’t look clean.. the edges of the Carpet were not cleaned .. called in to express my concerns and the customer service person just read what the tech had noted .. I told her I had the discussion with the tech about my concerns .. so yes that why they were noted by the tech.. I am well aware of what the tech wrote since I’m the one that brought up the concerns to her .. Not happy with the service .. I’ve had my carpet cleaned before and this is the first time I have not been satisfied.
The entire process is fast and efficient, ..only spot chemicals used as needed, and my cream colored carpet looks almost new after 24 yrs. Bert did a fabulous job!
Great service!
REALTOR
It’s quick, looks great and the techs are always wonderful!
The representative you sent was very good and knowledgeable!
The employee that completed the service was great!
We were happy with the service we received. Thank you.
Things just seemed dirty after they left. Didn’t seem to clean well and just left footprints everywhere. Felt like I had to reclean everything. Also couldn’t get out stains that I got out later with resolve.
Great communication and job. The tech was able to show up early and was extremely professional. Would definitely recommend them to anyone who asked.
On time. Good job cleaning
Very professional. Carpet looks and smells great. Also we don’t remember feeling so soft on our feet!
Our technician James did a very good job he was very thorough respectful and courteous in our home I would have him back again
Good communications, excellent job.
Representative was very respectful, wore his mask the entire time and was excellent at his job. I appreciated that he was on time and got right to work. He also advised me of a problem spot that took extra effort to clean and I was completely satisfied with the results. Would be happy to recommend Zerorez to neighbors and friends.
Online scheduling. Carpet drys quickly
I am very pleased with the results. My carpet looks great, my tile is cleaner then I’ve been able to get it since I’ve lived in this house. The technician was wonderful at explaining everything and did a great job!
I have been using Zerorez for years and they are the best!
every thing
Your workers are knowledgeable and courteous.
ON TIME, GREAT JOB!
Fast friendly service. Technician did good job cleaning carpets. I believe I paid a good price.
Very professional!
good service and fair pricing.
Arrived on time, cleaned the carpet better than expected. Technician was very helpful and polite.
Quality of cleaning.
Technician was great, very knowledgeable, professional and personable.
Carpet was very nice and clean.
Professional person sent to our home. Very informative
We have been using Zerorez for years. This last cleaning by far was the best. Carmen did a fabulous job, thank you so much for sending her out.