Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83453 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 26, 2021 — Rated 3 out of 10 by J.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not what I thought I was getting
First name removed

Report a concern   May 26, 2021 — Rated 10 out of 10 by Karen Jenkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have a large luxury motorhome and we love using Zerorez to clean our carpets and ceramic tile. Our tech was very professional. Did a great job cleaning our floors and left everything clean. We have tried other companies, but always come back to Zerorez. Thanks for another great job.

Report a concern   May 26, 2021 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, no chemical cleaning. Very pleased.

Report a concern   May 26, 2021 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very professional and courteous and did an excellent job.

Report a concern   May 26, 2021 — Rated 10 out of 10 by Marie Ibarra Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman went above and beyond to make sure we got exactly what we needed. He explained services and products and made suggestions based off his experience.

Report a concern   May 25, 2021 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They're green, technicians are professional, prompt and knowledgeable.

Report a concern   May 25, 2021 — Rated 10 out of 10 by Loveta Owens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly employees. Carpet looks beautiful!

Report a concern   May 25, 2021 — Rated 5 out of 10 by W.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician did little to prevent tracking in debris from outside.

Report a concern   May 25, 2021 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent professional by Nicholas and the carpets looked better than new. All stains removed and all instructions were followed. One of the best experiences I’ve had!

Report a concern   May 25, 2021 — Rated 10 out of 10 by Kelly Gutermuth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and carpets look amazing! I recommend you to anyone looking to get their carpets cleaned.

Report a concern   May 25, 2021 — Rated 10 out of 10 by Kari Garrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jovonne- my technician- was awesome!!! So efficient and knowledgeable. Very respectful! Carpets came out great!

Report a concern   May 25, 2021 — Rated 5 out of 10 by T.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You didnt move a single chair or other lightweight furniture until I complained...just cleaned around every leg. If I had been told I was supposed to follow tech around and move things as he went, I would have done it. I thought he would only not move heavy, large or fragile things. He was very nice and careful and what he did was fine. But overall did not meet my expectations of a professional caroet cleaning job.

Report a concern   May 25, 2021 — Rated 10 out of 10 by Jena Dentone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Low amounts of chemicals, smells great, thoroughly cleaned, they are amazing!

Report a concern   May 25, 2021 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent furniture cleaning! Professional staff. Fair pricing.

Report a concern   May 25, 2021 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional, and carpet and tile look great.

Report a concern   May 25, 2021 — Rated 10 out of 10 by Morgan Hamilton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I highly recommend Zerorez for your carpet cleaning. As a realtor, I not only use them for my personal home but recommend them to clients. We recently had an issue where a room was accidentally missed and they quickly made it right. I was called by the customer service manager and they sent someone out the next day. Great service and great company!

Report a concern   May 25, 2021 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient service. Easy to schedule. No harsh detergents

Report a concern   May 24, 2021 — Rated 8 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

First let me say that the clearing was good. However if large rugs are being cleaned along with carpet and tile floors, better assess where they could be cleaned too avoid walking over cleaned and undried tile floors.

Also assess hardwood flooring. Some of the wax was removed from our hardwood flooring because of the solution to clean the tiles and carpet.

Report a concern   May 24, 2021 — Rated 10 out of 10 by M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech!

Report a concern   May 24, 2021 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the professionalism of the tech who came to my home. I appreciated his flexibility in providing the services we needed. He did a great job cleaning the couch and the rug, and there was no lingering odor of chemicals or fragrances.

Report a concern   May 24, 2021 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love your product and the employee was super professional, friendly and did an excellent job!

Report a concern   May 24, 2021 — Rated 10 out of 10 by Ronn Kravitz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've had zeroRez clean my carpets many times over the years. I find it to be the best carpet cleaning I've ever used, thorough and have always done a great job. The individuals that have come out to clean the carpets have all been professional, respectful and polite. They all seem to be trained well and all have great attitudes and want to do a good job, never seem rushed.

Report a concern   May 24, 2021 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, courteous, quality.

Report a concern   May 23, 2021 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctuality and when my carpet is cleaned it doesn’t feel sticky after you clean it.

Report a concern   May 23, 2021 — Rated 10 out of 10 by Jonni Fisher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Philosophy on cleaning procedure. Professionalism.

Report a concern   May 23, 2021 — Rated 10 out of 10 by Barbara Altom Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazingly clean carpets.

Report a concern   May 23, 2021 — Rated 0 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had Zerorez out to clean a pet stain. They did not get it out of the carpet. I had them out a second time to try to get the stain out. They got it out but it cost me over $200.

Report a concern   May 23, 2021 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable and carpets/tile looks great!

Report a concern   May 23, 2021 — Rated 10 out of 10 by Shannon Wester Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician did a great job and did not hassle me for any extra services.

Report a concern   May 23, 2021 — Rated 10 out of 10 by Miguel Rosas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. When the technician arrived his very first question was - “what have you tried before?” He the proceeded to ask to see the bottles and read the ingredients to see what the results would be with what he was planning to use to eliminate the odor. As my cat is a rude and selfish furry baby - he will continue spray in the room, but the technician recommended we call him before it gets to the point it was at - so obviously we will be using Zerorez again


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