Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83451 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 19, 2021 — Rated 10 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative was quick and courteous and did a thorough cleaning.

Report a concern   June 19, 2021 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Effective pet treatment.

Report a concern   June 19, 2021 — Rated 10 out of 10 by Octavio Oropeza Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was really friendly and easy to work with. He did a great job.

Report a concern   June 19, 2021 — Rated 9 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional personal

Report a concern   June 19, 2021 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling, close contact and updates, speed of completing work.

Report a concern   June 19, 2021 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results and the technicians were terrific!

Report a concern   June 19, 2021 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

looked very clean nd dried fast

Report a concern   June 19, 2021 — Rated 10 out of 10 by Kimberly Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice trucks nice equipment thoroughness, cleanliness, our technician Triston was very nice explained everything showed me where the other Urine was, treated showed me after that there was no residue of the urine did a great job and was very nice and professional. Would have you all come back when we need our carpets cleaned and have Triston be our technician.

Report a concern   June 19, 2021 — Rated 2 out of 10 by S.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Thank you, Austin for the fabulous cleaning of my recliner and sofa. They are as clean as when I bought them 10 years ago. When I am ready, I will call you for my tile.

Report a concern   June 19, 2021 — Rated 10 out of 10 by Rick Coleman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The price was great and the technician was very thorough. There wasn't any hidden fees and carpet was very clean when he was finished.

Report a concern   June 19, 2021 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results

Report a concern   June 19, 2021 — Rated 10 out of 10 by N.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process used doesn’t leave detergents in the carpets. We have also used upholstery cleaning previously and it was excellent. I’ve always appreciated the knowledge and suggestions of the technicians.

Report a concern   June 18, 2021 — Rated 8 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

I didn’t think there was any difference in results between zerorez and other companies I have used. After listening to the ads,, I was expecting it to be fabulous! It was still good.

Report a concern   June 18, 2021 — Rated 8 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time. Was 2 hours late

Report a concern   June 18, 2021 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors fantastically clean, technician was amazing , overall great service and would recommend to anyone who asks

Report a concern   June 18, 2021 — Rated 10 out of 10 by M.E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young men that have serviced me are very respectful and conscientious

Report a concern   June 18, 2021 — Rated 8 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Simple stains remain after cleaning...spend more effort on high traffic areas.

Report a concern   June 18, 2021 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional all three times I've used Zerorez.

Report a concern   June 18, 2021 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great final result! Helped with allergies. Service man was kind and professional.

Report a concern   June 18, 2021 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

VERY PLEASED WITH SERVICE AND PRODUCTS THE TEC WAS VERY PLESANT AND PLESANT

Report a concern   June 18, 2021 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Terry, the technician, did an excellent job cleaning the two couches and foot stool. He was very professional, polite & friendly. In addition, he left the area around where he was working clean.

Report a concern   June 18, 2021 — Rated 9 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great after cleaning, no harsh smells

Report a concern   June 17, 2021 — Rated 10 out of 10 by Gary Orr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very friendly and did a wonderful job. He explained all our options for the service before he started work. Excellent service!

Report a concern   June 17, 2021 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I already did this once.

Report a concern   June 17, 2021 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

T did such a great job! He was very careful to get all the dark spots lightened up! We

Report a concern   June 17, 2021 — Rated 10 out of 10 by Christie Partee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough!! The technician did a great job making sure everything was cleaned well.

Report a concern   June 17, 2021 — Rated 9 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was good and the Manager over him was awesome on the phone. However, the tech was running behind and I was advised he would arrive at 6pm. At 7pm we started. After 2 rooms were done I was advised then we can’t really walk on them for up to 3/4 hours. So finishing at 9pm means midnight at best! This should have been conveyed at some point. Regardless, the tech did great and was under stress due to me being unhappy. His manager Evan made sure the night was not lost by working with me on the inconvience.

Report a concern   June 17, 2021 — Rated 10 out of 10 by Samuel and Beth Conway-Holland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spencer D. was terrific - best tech I’ve ever had, and I’ve been a customer for years! He has a terrific personality - friendly, cheerful, respectful, obviously takes great pride in his work. He knocked himself out for us, and my old carpet looks new again! He dried it really thoroughly so we weren’t walking on soggy bedroom carpet that evening. He also cheerfully cleaned some spots off the bed frame, which I’d been unable to clean myself. And he’s the first tech I didn’t have to clean up after in ANY way! He came through with rags and carefully mopped up every puddle and splash. We were his last customer of the day and he treated us like we were his only customer! Terrific job done by a hardworking guy - hang on to him, he deserves a raise! I hope he owns the company some day 😊👍

Report a concern   June 17, 2021 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and the carpets look amazing! Thank you so much!

Report a concern   June 17, 2021 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was kind, knowledgeable and professional. He worked hard to remove some really difficult stains.


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