Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83940 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2021 — Rated 6 out of 10 by L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Price increased when technician arrived

Report a concern   July 15, 2021 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men who came out were very professional and kind.

Report a concern   July 15, 2021 — Rated 10 out of 10 by Jackie Martin. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

my tech was polite, friendly and knowledgeable. explained how the zerorez cleaning works and outlined where he would start in the house and where he would finish. he was faced with an old pet stain and checked with a supervisor to see if there were extra steps he could take to address the stain.

Report a concern   July 15, 2021 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service on 7/13/21 was just perfect! the 14 year old carpet looks fabulous.

Report a concern   July 15, 2021 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you returned and fixed the issue that I was not satisfied with on the first trip. The technician worked very hard to correct the problem to my satisfaction. I would highly recommend their service.

Report a concern   July 15, 2021 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service

Report a concern   July 15, 2021 — Rated 10 out of 10 by L.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy, the service man who came to my door was very polite and careful about tracking in any outside dirt, he was careful not to bang into the walls, doors or furniture with his equipment and did an excellent job cleaning my carpets.
. I very highly recommend him and your company to all my friends and family. The cleanliness of your product, plain water and steam makes me comfortable with my grandchildren and pets to be on the floor.

Report a concern   July 15, 2021 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick easy and friendly

Report a concern   July 15, 2021 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was fast and the outcome went very very well.

Report a concern   July 15, 2021 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez provides professional service and quality cleaning of my carpets.

Report a concern   July 15, 2021 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective efficiency and professional

Report a concern   July 15, 2021 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Friendly, knowledgeable technicians!

Report a concern   July 15, 2021 — Rated 10 out of 10 by N.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's the best carpet cleaning I've ever had done. The carpet looks brand new again!

Report a concern   July 15, 2021 — Rated 8 out of 10 by H.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

The young man who provided our service was fabulous. Unfortunately, you have have visibly spiked carpet (teenagers/pets), Zerorez is not sufficient and now I will pay another company to come clean our carpets.

Report a concern   July 15, 2021 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional behavior of the person who cleaned my carpet.
Carpet looks beautiful!

Report a concern   July 15, 2021 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residual chemicals is probable your best factory. Your cleaners are very diligent and friendly.
This is not the first time we have used your services, and we will recommend your company to others. Thank You

Report a concern   July 15, 2021 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and professional. Listened to my concerns and made great suggestions. Very happy with the results.

Report a concern   July 15, 2021 — Rated 10 out of 10 by Margaret Cerchione Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came out to our property ( I think Armando) was on time, professional and did a fantastic job! I would definitely use ZEROREZ again because of his service!

Report a concern   July 15, 2021 — Rated 10 out of 10 by Doug Shaw Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service technician was very thorough and would highly recommend him for future cleanings of carpet and tile!

Report a concern   July 15, 2021 — Rated 9 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fair price. Quality work.

Report a concern   July 15, 2021 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the lack of soap and products and the pure steam cleaning approach! Very clean and dries nicely and soft.

Report a concern   July 15, 2021 — Rated 9 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time! Didn't try to up sale me! Polite and neat! Great job!

Report a concern   July 15, 2021 — Rated 5 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our technician had to be rescheduled to the day we had to move. Service was great, but the scheduling is making me wary.

Report a concern   July 15, 2021 — Rated 10 out of 10 by Dan Decker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service polite crew.

Report a concern   July 15, 2021 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, prompt timing, very forthcoming with all information, quick but thorough. Caesar (I think was his name) was incredibly nice and did a fantastic job on some pretty rough looking carpet.

Report a concern   July 14, 2021 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a wonderful job. Show up on time, very professional, and cleaned my carpet to look almost like new. The air smelled so fresh and clean in the room he shampoo. I had a great night's sleep and woke up without sneezing! I am very happy and would recommend it to my friends. Thanks for having a good reputation!

Report a concern   July 14, 2021 — Rated 10 out of 10 by H.A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look nice and fluffy after cleaning.

Report a concern   July 14, 2021 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm a realtor that always uses ZEROREZ for my personal home and recommend you for all my clients.

Report a concern   July 14, 2021 — Rated 10 out of 10 by Kristin Emms Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service!

Report a concern   July 14, 2021 — Rated 9 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service technicians


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