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based on 83451 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets look good, besides there crunchy , which I’m guessing a vacuum would fix. The lady was wonderful and very detailed. But it was the most expensive company I’ve ever used. I was so shocked that just to get stains removed and additional cleaning on that was so high. She was hear less than 2 hours. And that including walking the house abs explaining everything to me. I paid over $500. That’s almost double what I’ve ever paid before. Anyway, she did a good job! But so did the other 3 company’s I’ve used over the last 10 years. For the price I was expecting for it to look better than other companies. So no hard feelings. Just can’t pay that much when others accomplish same and so much less.
The technicians are always so professional, kind, and knowledgeable.
For the first time, Zerorez was able to clean the den (white with grey pinstripe) of the stains and then added, a protective product that should last for 1.5 years to help keep it clean. We were very pleased with the follow-through and final inspection of Renaldo, our technician, as well as the pricing.
The carpet was not completely clean. There were spots that I had to go back and clean . I was able to get the spots up easily so I feel they should have come up with cleaning.
Paul did an outstanding and professional job. Carpet took more than 5 hours to dry; but we had already made provision and all worked out. There were some really bad spots, but Paul got them all OUT!
Very effective at getting stains out and dried perfectly!
I like the fact that it actually cleaned my carpet. Bobby was very professional and spent a lot of time here making sure I was satisfied before he left. I will use your company again.
Name removed
Spencer was amazing! He was knowledgable and dedicated to getting our rug clean.
Your Tech was excellent. Quickly concentrated on getting the job completed in an efficient manor. And very polite.
Professional, on time, and carpets cleaned with no harsh chemicals!
Very Professional, provides outstanding, excellent service
No chemicals or residue left behind.
Quality carpet cleaning for an affordable price. No stain left behind.
Always good and friendly service
Excellent service, great results, very happy with everything. Spencer was so great...hope we can have him do the cleaning next time we need service! And the booking process, follow up and reminders were so smooth. You have competition beat in that area for sure. Thanks for being so efficient from start to finish.
Excellent service, great results, very happy with everything. Spencer was so great...hope we can have him do the cleaning next time we need service!
Quick and efficient.
Water not chemicals but the citrus scent was pretty strong
No residue
It was to much water left behind and it took way to long to dry. .the carpet was installed a year ago I got it cleaned because I didn't want to wait until it was really dirty.
Great customer service and fast efficient service!
Very nice technician cleaning carpet, took his time, explained procedure and no chemicals and soap! Would gladly use y’all again!
Triston was very kind, efficient and went over everything I needed to know. The carpets look great! I will recommend your company in the future.
We are moving and will likely need your services again after move out.
I will be contacting your company again in the near future!!
I feel that the technician did a thorough job, and he was very conscientious.
Good job
The process is much better than some of the other carpet cleaners. It was certainly more effective than other services. The service person was here when he said he would be and was very good about communicating.
The gentleman who did our floors was very nice and on time. He explained everything and was very thorough. He completed the job quickly and always kept me informed. I would definitely use him again.
Keon (not sure about the spelling) was exceptionally nice and professional. He was on time an thorough.
I m pleased with the job they have done at my house there was a issue with first tech they send a supervisor name Paul to take care of the issue I m satisfied with there service
Service was very easy to schedule. I even got a call that somebody was available earlier than my scheduled appointment, and that was great! My technician Jacob was nice, friendly, professional, and efficient. Overall, I had a great experience with Zerorez!