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based on 84465 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always love getting to use you all for any flooring needs I have. You always exceed my expectations. Thanks!
The technician did a really good job this time
Thorough job cleaning my carpet.
The young man was very nice and worked efficiently.
Great technician very detailed and thorough!
You need to communicate better with your technicians. I paid online and I told the but did not believe me. So he left without performing the service. He was rude and argumentative.
Quick and easy. Nice customer services. Great job cleaning the carpet.
The service was very thorough and exactly what I was looking for. My carpet is clean and the stains are gone. The technician was nice and knowledgeable and carefully explained the process.
Great
I love the fact that you don't use harsh chemicals. And you offer a variety of services, the grout and tile cleaning is absolutely amazing. And it's easy to make an appointment even when you want it done at the last minute.
The technician was very professional and cleaned the carpet very well.
All is good. Tech showed up 10 minutes outside the appointment window, but I did receive a call not that he would be late but when he could be expected to arrive. Apparently he was having vehicle problem that delayed his arrival.
Easy to get the day I would like for cleaning
Easy to work with.
Technicians are always great.
It's always a job well done.
Lori Hicks - Alken
All of it!
The employee showed up and was very professional and explained the process and performed the job very quickly and efficiently.
Poop fibers in the carpet
Our ZeroRez technician is always great. This is my 3 or 4th time using them and are the best for getting rid of any pet stains.
Great job carpet looks great Jeff was wonderful
The technician was very knowledgeable and did an excellent job on my carpets!
Your technians were prompt, courteous, very professional, and helpful with furniture relocations.
My carpets look new . The two gentleman that did the work were so nice. Hall & Jesse.
Supper happy I called y'all!
Get out all the stains or let me know why you couldn’t
Left carpet to wet
Had to be on hold several times for way to long to confirm the reservation
The room that I needed cleaned the most only had run way or walk through dirt . It’s still dirty so I can tell it wasn’t cleaned very well
Couple of areas of carpet not as clean as I would have liked.
The guy sent to do the cleaning, believe his name was John, did work very quickly and diligently
You always show up on time, do a great job, and everyone you send is so nice and so competent.
Great service and carpets look awesome!!
Great customer service and product! They were outstanding
Very good
The young man that came to my house was very punctual, very courteous, and very professional. I will definitely use their service e again!