Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 8, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

every thing

Report a concern   August 8, 2021 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your workers are knowledgeable and courteous.

Report a concern   August 8, 2021 — Rated 10 out of 10 by Bobbie King Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ON TIME, GREAT JOB!

Report a concern   August 8, 2021 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast friendly service. Technician did good job cleaning carpets. I believe I paid a good price.

Report a concern   August 8, 2021 — Rated 10 out of 10 by Royle Carrington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional!

Report a concern   August 8, 2021 — Rated 10 out of 10 by Leorned Harp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good service and fair pricing.

Report a concern   August 8, 2021 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time, cleaned the carpet better than expected. Technician was very helpful and polite.

Report a concern   August 8, 2021 — Rated 7 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Quality of cleaning.

Report a concern   August 8, 2021 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great, very knowledgeable, professional and personable.

Report a concern   August 8, 2021 — Rated 10 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was very nice and clean.

Report a concern   August 8, 2021 — Rated 10 out of 10 by Grace Holst Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional person sent to our home. Very informative

Report a concern   August 8, 2021 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient. Both workers were friendly and helpful.

Report a concern   August 8, 2021 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was AMAZING!!! So happy

Report a concern   August 7, 2021 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very thorough and efficient. He did an excellent job.

Report a concern   August 7, 2021 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and easy. Torrance was very nice and answered all our questions.

Report a concern   August 7, 2021 — Rated 10 out of 10 by .Julie Belindo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My home looks and smells clean

Report a concern   August 7, 2021 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service…

Report a concern   August 7, 2021 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful friendly service!

Report a concern   August 7, 2021 — Rated 8 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Have all the equipment in the truck. You lost some business because I was going to have him clean my tile/grout (in addition to my carpet), but he didn’t have the right equipment to do it.

Report a concern   August 7, 2021 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent experience with Zerorez today! They showed up on time, explained how the process would work, asked questions about what I wanted, worked quickly and did a great job! The grout cleaning was way better than I anticipated. Here is a before and after picture of the grout. So worth it! 👍🏻

Report a concern   August 7, 2021 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was very dirty. It is very clean now.

Report a concern   August 7, 2021 — Rated 10 out of 10 by Laurian Moomjian Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My white, 27 year old wool carpets look amazingly good. And they dried quickly. Technician did a great job and even touched up a couple of stairs. I consider my dollars to have been well spent.

Report a concern   August 7, 2021 — Rated 10 out of 10 by Joseph Cerquitella Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   August 7, 2021 — Rated 10 out of 10 by V.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great service!

Report a concern   August 7, 2021 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service!

Report a concern   August 7, 2021 — Rated 9 out of 10 by Brady Campbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

he was a great worker.

Report a concern   August 7, 2021 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Attention to detail & striving to make the homeowner pleased
Service representative’s knowledge & kind demeanor
Keeping appointments On Time
Showing up on time & letting me know if the service man was running behind
Friendliness of the staff on the phone
All in all, a professional, caring, excellent company

Report a concern   August 7, 2021 — Rated 8 out of 10 by F.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Show up when you say you will. I received a call saying the tech would arrive at 3:20pm and he showed up at 4pm. I asked him if he got lost and he said no. He said he was driving around because he was never informed I had confirmed the time. Obviously there are communication issues within the company. Also, I called at 3:50pm to inquire if there was an issue and the lady put me on hold for 10 minutes. She never returned to the call so when I saw the van coming down my street I just hung up.

Report a concern   August 7, 2021 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean and quickly it dries

Report a concern   August 7, 2021 — Rated 10 out of 10 by Pablo Ordaz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was a professional, thorough cleaning and technician was very helpful in making everything look as new.
Thanks Zerorez!


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