- Phone: (214) 372-5326
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based on 84465 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always clean, soft, and left with clean up no trash marked up walls. Very disappointed that there is a change in warranty if the blue carpet lift machine is not used. I have only had to call once in all the years I have used Zerorez for poorly cleaned areas.
The associate working really acted like he knew what he was doing and what was already on my carpet.
Zerorez delivers what they promise. The service technicians were courteous and informative concerning their work. They did a great job and conducted their work efficiently and effectively.
Promptness, courtesy, friendliness, care taken for our home and phenomenal clean. Carpet is like new.
I requested Javon because of the outstanding work he did the first time he ‘zerorezed’ my mother’s home. Javon was excellent then and again the second time!
I appreciate his respectful manner and the pride he demonstrates in his work.
The gentleman who cleaned our carpets was prompt, professional, and kind. I appreciate his time and services. Thank you Zerorez for amazingly clean carpets and kind staff.
Efficient and professional. Zerorez is my carpet/tile cleaner!
Great job. Service tech was excellent and went out of his way to please.
Spent $700 for my daughters 4 rooms on the 12th. The smell was back within hours and even worse today. So bad they could not stay at home. I have an appointment tomorrow to see if it can be resolved and if not I will expect a full refund. I could have replaced the carpet for that price and the treatment recommended not work. Very disappointed.
Michael Last name removed
Phone number removed
Great Service
The Service Technician was professional, efficient, courteous and all around the best service we've received for a carpet cleaning service.
I would highly recommend this company and especially the technician.
Courteous staff all-around; fast, clean carpets without that crunchy, chemical feeling!
very good=
Noel was thorough and professional!
Driver was extremely late , had problems with van did not call to inform me of such until I called company with concerns . My job was not completely finished until next day...I had guests from out of town coming so very inconvenient for my family. I also was concern about quality of work from 1st technician because 2nd technician was more experienced. 1st technician very nice though.
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Fred was a wonderful technician. He was professional, timely, friendly, and effecient.
Thank you for the upbeat, friendly technician. He did such a good job.
Jacob did a great job cleaning my sofa and ottoman. His attention to detail was very thorough and precise.The cleaning solution he used worked great. I'd like to get some to have on hand for touch-ups.
Zerorez dies a fantastic job of cleaning my carpets and leaving my house chemical free! They even cleaned an off-white sofa that had turned to an almost pale yellow tone after sitting for 15 years! My sofa is off-white AGAIN!!
Thank you, Zerorez!!!
Staff was friendly and did a great job.
The website is easy to navigate, clearly states prices and easy to schedule online. The tech arrived on time, was professional, respectful and did a great job!
Armand was THE BEST! Polite, efficient, informative . . . he represents you very well!
Thank you, the guys did a great job cleaning our floors & carpets, very courteous.
Darla
James was wonderful! Our carpets look terrific. Thank you Zerorez.
I had a problem with yellow stains appearing post cleaning. The problem was resolved by the original technician. Carpets actually appeared cleaner this time than ever before. Noe is a very good technician.
Everything/ Great
My carpet looks brand new again,with no heavy chemical smell. Zerorez did an amazing job!
We appreciated the knowledge of the installer (Mario) and the thoroughness of the work done. He was very courteous and thoughtful as he moved equipment around our recently updated home.
The carpet treatment removed stains EXTREMELY well, even ones that had been on there for years! The technician was great and conducted a test treatment on a couple of the stains to confirm they would lift before I had to commit to the cost of the extra treatment. Overall I was supremely happy with the service and will 100% use this company again for any future carpet needs!
The person that came and cleaned our carpets was great! He did a great job!