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based on 83451 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time very efficient
The technician, Bobby was very professional and informative.
Great service!
coffee stains were not cleaned. laminate flooring was scuffed and damaged, cleaning product stained the carpet.
the tech was on time, professional, and did the best job he could
Excellent results. Technicians who are proactive to both customer experience and product knowledge.
I am always pleased with the technicians and expediency in which they perform services.
My old carpets always look clean and refreshed without the 'stiffness'.
Great service. Cleaned tile floors. Look like new.
Great customer service and the carpets look great !
I’m very pleased with the service from Keon who shampooed my carpets yesterday.
Very professional, courteous young man. Did a terrific job!!!!!
Professional cleaning technician, very polite, timely, efficient. Would highly recommend! Thank you Terry for your hard work!
Punctual and courtesy
The tech did a great job cleaning my carpets . Got out all of the stains .
Fast clean well and dries quickly
Overcharged and left spots I had to clean myself. This is very unlike the service I have received in the past.
Friendly and knowledgeable technician. Carpets look great!
Technician was great, punctual and friendly. Pricing was a shock as I needed multiple gallons of pet treatment at $75 per gallon.
Your tech was great
Did job great
He is also very personal
Carpets looked best ever after being cleaned
It’s the professionalism for me!
I payed 150.00 for a stain remover, that didn’t work on any of the stains. Total rip-off. I would like my 150.00 refunded. Thanks
Both technicians worked fast and did an excellent job.
Very professional was as advertised. Technician was prompt friendly and efficient.
The Zerorez technician was on time, friendly but professional, knowledgeable and very forthcoming about the service he could provide. No 'pie in the sky' promises. My carpet looks great!
The people are great. And the products are fantastic.
Their ability to deep clean my sofa and remove pet dander and oils. Professional. Fast. Great results!
Fast and polite service. Gave me quotes on additional items I want to do in the near future after our move in is completed.
Would highly recommend this service agent.
Great job , courteous and professional. Provided some good tips for maintaining my carpet. I definitely will recommend this company.
Always prompt, friendly and professional. My carpet looks, feels and smells so good after they leave!
Great job cleaning.
Cole was very professional and worked very quickly.
Thanks!

It’s improved in that the techs are no longer pushy sales reps recommending things that are really needed and pretending to be experts. I
This time, I really liked my rep that came the week before. I requested and did not get him. The rep that came was fine but the overall experience was not as pleasant. First rep was did a good job with stains and water extraction.