Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83451 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 12, 2021 — Rated 7 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

It’s improved in that the techs are no longer pushy sales reps recommending things that are really needed and pretending to be experts. I

This time, I really liked my rep that came the week before. I requested and did not get him. The rep that came was fine but the overall experience was not as pleasant. First rep was did a good job with stains and water extraction.

Report a concern   July 12, 2021 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time very efficient

Report a concern   July 12, 2021 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Bobby was very professional and informative.

Report a concern   July 12, 2021 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   July 12, 2021 — Rated 0 out of 10 by B.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

coffee stains were not cleaned. laminate flooring was scuffed and damaged, cleaning product stained the carpet.

Report a concern   July 12, 2021 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tech was on time, professional, and did the best job he could

Report a concern   July 12, 2021 — Rated 10 out of 10 by Linda Boardman Fite Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results. Technicians who are proactive to both customer experience and product knowledge.

Report a concern   July 12, 2021 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am always pleased with the technicians and expediency in which they perform services.
My old carpets always look clean and refreshed without the 'stiffness'.

Report a concern   July 12, 2021 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Cleaned tile floors. Look like new.

Report a concern   July 12, 2021 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and the carpets look great !

Report a concern   July 12, 2021 — Rated 10 out of 10 by Chichi Karina Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’m very pleased with the service from Keon who shampooed my carpets yesterday.
Very professional, courteous young man. Did a terrific job!!!!!

Report a concern   July 12, 2021 — Rated 10 out of 10 by A.C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional cleaning technician, very polite, timely, efficient. Would highly recommend! Thank you Terry for your hard work!

Report a concern   July 11, 2021 — Rated 10 out of 10 by Jimmy Porter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual and courtesy

Report a concern   July 11, 2021 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did a great job cleaning my carpets . Got out all of the stains .

Report a concern   July 11, 2021 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast clean well and dries quickly

Report a concern   July 11, 2021 — Rated 3 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Overcharged and left spots I had to clean myself. This is very unlike the service I have received in the past.

Report a concern   July 11, 2021 — Rated 10 out of 10 by Julie Egan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable technician. Carpets look great!

Report a concern   July 11, 2021 — Rated 8 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Technician was great, punctual and friendly. Pricing was a shock as I needed multiple gallons of pet treatment at $75 per gallon.

Report a concern   July 11, 2021 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was great
Did job great
He is also very personal
Carpets looked best ever after being cleaned

Report a concern   July 11, 2021 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s the professionalism for me!

Report a concern   July 11, 2021 — Rated 3 out of 10 by P.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I payed 150.00 for a stain remover, that didn’t work on any of the stains. Total rip-off. I would like my 150.00 refunded. Thanks

Report a concern   July 11, 2021 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both technicians worked fast and did an excellent job.

Report a concern   July 11, 2021 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional was as advertised. Technician was prompt friendly and efficient.

Report a concern   July 11, 2021 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez technician was on time, friendly but professional, knowledgeable and very forthcoming about the service he could provide. No 'pie in the sky' promises. My carpet looks great!

Report a concern   July 11, 2021 — Rated 10 out of 10 by Al Bem Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people are great. And the products are fantastic.

Report a concern   July 11, 2021 — Rated 10 out of 10 by Sunny Jarwga Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Their ability to deep clean my sofa and remove pet dander and oils. Professional. Fast. Great results!

Report a concern   July 11, 2021 — Rated 10 out of 10 by Matt Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and polite service. Gave me quotes on additional items I want to do in the near future after our move in is completed.

Would highly recommend this service agent.

Report a concern   July 11, 2021 — Rated 10 out of 10 by Gary Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job , courteous and professional. Provided some good tips for maintaining my carpet. I definitely will recommend this company.

Report a concern   July 11, 2021 — Rated 10 out of 10 by Vicki Scannell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always prompt, friendly and professional. My carpet looks, feels and smells so good after they leave!

Report a concern   July 11, 2021 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job cleaning.
Cole was very professional and worked very quickly.
Thanks!


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