Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2021 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The only thing was they changes my appointment time after I made the reservation for 9AM for a very important reason a month a head of time.
That was not an option for me.
leave my reservation time alone.

Report a concern   September 7, 2021 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of ordering services online. Ability to see the dirt and detergent being removed from the carpet. Not being given the hard upsell by your technicians.

Report a concern   September 7, 2021 — Rated 9 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a good job. Answered all my questions.
Thanks.

Report a concern   September 6, 2021 — Rated 4 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel like we wasted $360 on the pet treatment. My dog can still smell the odor of previous owner's pets and will mark the same spots. Disappointed the truck broke and guys had to come back the next day. Experience with ZeroRez Austin was much better, don't feel like we received the same quality here in Dallas.

Report a concern   September 6, 2021 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was nice and did a good job 👍

Report a concern   September 6, 2021 — Rated 10 out of 10 by G.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are honest and diligent

Report a concern   September 6, 2021 — Rated 10 out of 10 by Jason Butler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simply the best!! You have a customer for life.

Report a concern   September 6, 2021 — Rated 10 out of 10 by Lesly Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The floors were all completed to my satisfaction. Good communication with the appointment times. The floor guy was very polite and professional. Overall Great Service!!

Report a concern   September 6, 2021 — Rated 8 out of 10 by B.Y. Zerorez Dallas/Ft. Worth
What could we do to improve?

I love the clean look and feeling the the cleaning BUT I also expected more of the stains to be removed. I took water and Dawn dishwashing and scrubbed the remaining stains out so I know they should have been removed with the cleaning. The technician was very polite and friendly and helpful. I guess it was the equipment

Report a concern   September 6, 2021 — Rated 9 out of 10 by Z.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of work
Professional reps

Report a concern   September 6, 2021 — Rated 9 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free.

Report a concern   September 6, 2021 — Rated 10 out of 10 by Teresa Villarreal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very nice and did an amazing job. He explained everything to me as he went. As for the quality of your products, I was very happy the way my carpets came clean. So happy I called your company to service my home. I will definitely call on your company again and recommend to my friends.
Thank you again for the wonderful service.

Report a concern   September 6, 2021 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was very fast & efficient. He did a wonderful job & was polite.

Report a concern   September 5, 2021 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert was great to work with. He was very courteous and patient. Appreciate his help

Report a concern   September 5, 2021 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, courteous and explained what was been done..

Report a concern   September 5, 2021 — Rated 10 out of 10 by W.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service and support.

Report a concern   September 5, 2021 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Beautiful job on my mother-in-law’s apartment. Thank you.

Report a concern   September 5, 2021 — Rated 10 out of 10 by Rich Rosa Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It did a great job, my floors look like new. The worker was outstanding, he talk me thru the process and also did a final walk thru inspection. It came out great and I will and would definitely use them and recommend them to anyone.

Report a concern   September 5, 2021 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up on time and did a professional job!

Report a concern   September 5, 2021 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt and good work

Report a concern   September 5, 2021 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality results & prompt arrival time, Affordable price.

Report a concern   September 5, 2021 — Rated 10 out of 10 by Linda Minnick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was informative. He clarified what i had ordered ,which i had ordered the wrong thing. Went over pricing for my order, and went to work. Did a great job

Report a concern   September 5, 2021 — Rated 10 out of 10 by Lily McGarraugh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling, very prompt, my technician James was Awesome‼️kind, understanding a good listener about my pet concerns and took charge of those issues very well. I will MOST definitely use ZEROREZ again and tell my family and friends what a Great Job ZeroRez did. Thank You ZERORES ‼️🙋🏻‍♀️😊

Report a concern   September 5, 2021 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great and timely service

Report a concern   September 5, 2021 — Rated 8 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

The attendant was great
The dark. Dirty edges along base boards and a threshold in one of the rooms was not removed
So extra attention could be better

Report a concern   September 5, 2021 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and polite. My carpet and tile are clean and I am very satisfied with my experience. Great job!

Report a concern   September 4, 2021 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love the technology and the very polite and efficient employee! We will only use Zerorez for our carpet cleaning! Alberto gets the highest rating possible! Thank you!!

Report a concern   September 4, 2021 — Rated 10 out of 10 by L.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Normally they are the best, but I had small areas done Friday the 3rd, the tech did not seem to try very hard, and I had to ask him to get places he missed, very disappointed my carpet does not look any better.

Report a concern   September 4, 2021 — Rated 10 out of 10 by Regina Bassett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would say the professional side as well as the time it took

Report a concern   September 4, 2021 — Rated 8 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

You did great. My only hesitation is that I don’t foresee many opportunities to recommend your services. Your responsiveness is fantastic. You kept me totally up to date on happening. Technician Evan was excellent. Very fast. If someone asked I would recommend you.


Privacy Policy