Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84465 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 20, 2021 — Rated 10 out of 10 by Jean Strobel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech James did a wonderful job & I think your machinery is also Great.

Report a concern   October 20, 2021 — Rated 10 out of 10 by Ruth Garvey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean the house feels after having the rugs cleaned.

Report a concern   October 20, 2021 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar was on time for our appointment which I appreciate. He did a really good job and the carpet looks wonderful. All but one of the stains came out. We were told it probably wouldn't because of the component and age of the stain but the process did seem to fade it a little.

Report a concern   October 20, 2021 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is very good at cleaning your carpet and tile. Make sure you ask for a very experienced tech so you get the best results.

Report a concern   October 20, 2021 — Rated 10 out of 10 by Jennifer Good Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Great job. Friendly techs. Decent pricing.

Report a concern   October 20, 2021 — Rated 10 out of 10 by Beverly & Fred Crimm Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love everything about Zero Rez. I like their method of carpet cleaning, their prices. We had the best technician.. I would highly recommend them to anyone.

Report a concern   October 20, 2021 — Rated 9 out of 10 by S.L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistent

Report a concern   October 20, 2021 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling, professional, knowledgeable technician.

Report a concern   October 20, 2021 — Rated 10 out of 10 by Laura Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were shocked that our work-room carpet could look as if it were new again!
The Wilsons

Report a concern   October 20, 2021 — Rated 5 out of 10 by J.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

While your technician was great, the actual service was disappointing. I spent $1,500 to have 3 bedrooms, a hallway, a rug, 2 tile areas, and a sectional cleaned. While they were cleaned, I can see only a slight difference in the cleanliness of any of the surfaces. I will try another service in the future.

Report a concern   October 19, 2021 — Rated 10 out of 10 by Armentia Odelugo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional as usual and very polite .Always does a good job

Report a concern   October 19, 2021 — Rated 10 out of 10 by Elizabeth Hernandez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was great! Tech was patient and did very good work! Weeks have passed and our carpet still looks great! Thank you!

Report a concern   October 19, 2021 — Rated 10 out of 10 by Israel Gonzalez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   October 18, 2021 — Rated 10 out of 10 by Dianna Dougherty Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Noe was very friendly and professional. He did a great job. Thank you!

Report a concern   October 18, 2021 — Rated 10 out of 10 by Tricia Monfrey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional & effective.

Report a concern   October 18, 2021 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, friendly, and gets the carpet clean.

Report a concern   October 18, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Mario, was excellent! He was very thorough and did an outstanding job. Because of him, we will definitely use Zerorez again.

Report a concern   October 18, 2021 — Rated 10 out of 10 by Michelle Jesmer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service & love the powered water! My carpets look so good!

Report a concern   October 18, 2021 — Rated 10 out of 10 by Noble Crawford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was very professional and knowledgeable about our air duct system as well as related products to enhance our environment.

Report a concern   October 18, 2021 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and knowledgeable technician. He was punctual and did a great job! Very happy with the results!

Report a concern   October 18, 2021 — Rated 8 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Slow down & do a better job.

Send out receipt to customer in a timely manner.

Report a concern   October 18, 2021 — Rated 10 out of 10 by E.F.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keep helping those in need and unable to help their self

Report a concern   October 18, 2021 — Rated 10 out of 10 by Susan Gifford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It isn truly clean and new looking. Ahmad was our technician and he was timely and helpful and did an excellent job!

Report a concern   October 18, 2021 — Rated 5 out of 10 by K.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had to mop where water spilled by hoses.

Report a concern   October 18, 2021 — Rated 10 out of 10 by Mike Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt service, very professional service technician.

Report a concern   October 18, 2021 — Rated 10 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean carpets friendly tech

Report a concern   October 18, 2021 — Rated 10 out of 10 by Judith Saunders Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job

Report a concern   October 18, 2021 — Rated 10 out of 10 by Monica Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the second time I've used Zerorez and I must say, the customer service I received from Javier was exceptional. He was courteous, friendly and professional. He cleaned my carpets thoroughly leaving my home smelling fresh and clean. I am very satisfied with the result. I will definitely be using Zerorez in the future!

Report a concern   October 17, 2021 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was awesome. The cleaning was great. Definitely recommend Zerorez.

Report a concern   October 17, 2021 — Rated 10 out of 10 by T.K.V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob was friendly, efficient and knew his stuff solid - well done Jacob!


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