Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83445 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 13, 2021 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

James was very professional. He did a great job! The carpet looks great. Last year we used another well-known carpet cleaning company. We had to call them back several times. So glad I went back to Zerorez. Very thorough job.

Report a concern   August 13, 2021 — Rated 10 out of 10 by Karen . Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used these people 3 times in my house and office and the process works terrific and much better than regularsteam cleaning. The men who have come have been very professional.

Report a concern   August 13, 2021 — Rated 10 out of 10 by Debbie Harper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional and did a great job! I had some really bad stains and his recommendations for treating them made all the difference. I will definitely use Zerorez again and recommend them to all my friends and family.

Report a concern   August 13, 2021 — Rated 10 out of 10 by Dian Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job as usual. Have used you guys many times. Thank you.
Dian Price

Report a concern   August 13, 2021 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the courteous and professional attitude of the technicians! My rugs are always dry in several hours and they are so fresh and clean. The process they use is exceptional.

Report a concern   August 12, 2021 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic job!

Report a concern   August 12, 2021 — Rated 10 out of 10 by Rita Blueitt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was really nice and knowledgeable!

Report a concern   August 12, 2021 — Rated 10 out of 10 by Lisa Kelso Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super easy to book an appointment and my service tech was very timely and efficient!

Report a concern   August 12, 2021 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very nice and carpets looked great afterwards.

Report a concern   August 12, 2021 — Rated 10 out of 10 by Jarvis Washington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product works. I was pleased with my carpet clean experience.

Report a concern   August 12, 2021 — Rated 10 out of 10 by Chree Doyil Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s quick easy and effective! They were very personable and the technician was awesome!!

Report a concern   August 12, 2021 — Rated 2 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was overall unimpressed. My house is new and the carpet is just under 6 months old. The technician told me that he was surprised how good the carpet looked before he started.

When the service was finished the room had an odd smell which I thought was just the wet carpet. 48 hours later of fans and ac running it still smelled old in the house.

When I went to put the furniture back, I noticed the carpet still had the same amount of traffic patterns on the carpet.

After hearing advertisements and others word of mouth of success stories I am disappointed in the final product and feel that I paid nearly $200 to end up with carpet that looks the same and the inconvenience of sending dogs to boarding for the night to allow it to dry.

Report a concern   August 12, 2021 — Rated 10 out of 10 by Al Owens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The clean carpets.

Report a concern   August 12, 2021 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really appreciated the professionalism of the technician, Marcus. He explained every aspect of the service, made suggestions based on the condition of my carpet, and demonstrated the technology he would be using. The final results were excellent and now we don’t need to spend thousands on new carpet.

Report a concern   August 12, 2021 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Carpets looks awesome! Young man that cleaned the carpet was great!

Report a concern   August 12, 2021 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service & price. The tech you all sent was amazing, professional & did an excellent job on our carpet. Thank you!

Report a concern   August 12, 2021 — Rated 10 out of 10 by Eva Pannell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great nice and clean. We had a wonderful young man from your company, super nice and he worked very quickly. Thank you for your services.

Report a concern   August 12, 2021 — Rated 10 out of 10 by A.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario came to wash our carpet after I was not happy with the first clean. He explained everything so well and re washed all the carpets. Now the carpet looks amazing. I give him 100/100 for his hard work and he is very polite.

Report a concern   August 12, 2021 — Rated 5 out of 10 by M.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech was wonderful - but honestly, my carpets do not look any better than before the cleaning. I am so disappointed. It would be nice if someone came out to look at my carpets. For $1,000.00, I expected to see a difference.

Report a concern   August 12, 2021 — Rated 10 out of 10 by Gary White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians who came out were very informative about what they were going to do and the type of products that were being used as well.

Report a concern   August 12, 2021 — Rated 9 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   August 12, 2021 — Rated 10 out of 10 by Sue Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and time of service and dry time.

Report a concern   August 12, 2021 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet looks great and she was very nice to explain how the process works and what do to to keep it looking good.
very helpful and nice:)

Report a concern   August 12, 2021 — Rated 10 out of 10 by Amber Whitaker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looked brand new. We had an issue with dog pee and the technique of flooding it and removing the urine is amazing. My house smells amazing, and carpets look fantastic.

Report a concern   August 12, 2021 — Rated 10 out of 10 by B.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the excellent service, knowlegable service men and the way my carpet looks afterward. I've been using zerorez for several years and I'm always happy with the outcome.

Report a concern   August 12, 2021 — Rated 10 out of 10 by Jennifer Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are clean, chemical free. Darwin was fantastic - very professional, efficient, and experienced.

Report a concern   August 12, 2021 — Rated 10 out of 10 by Fran Horn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician was wonderful. Professional, explained everything clearly, excellent job. Very important, he is a kind person and I trusted him in my home. I will request for him to clean my rugs every time in the future.

Report a concern   August 11, 2021 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Natural and very efficient.

Report a concern   August 11, 2021 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, good service

Report a concern   August 11, 2021 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work was done professionally and with our schedule in mind. Tech did everything he stated he would do and carpet looks great. Thanks


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