- Phone: (214) 372-5326
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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff was friendly and did a great job.
The website is easy to navigate, clearly states prices and easy to schedule online. The tech arrived on time, was professional, respectful and did a great job!
Armand was THE BEST! Polite, efficient, informative . . . he represents you very well!
Thank you, the guys did a great job cleaning our floors & carpets, very courteous.
Darla
James was wonderful! Our carpets look terrific. Thank you Zerorez.
I had a problem with yellow stains appearing post cleaning. The problem was resolved by the original technician. Carpets actually appeared cleaner this time than ever before. Noe is a very good technician.
Everything/ Great
My carpet looks brand new again,with no heavy chemical smell. Zerorez did an amazing job!
We appreciated the knowledge of the installer (Mario) and the thoroughness of the work done. He was very courteous and thoughtful as he moved equipment around our recently updated home.
The carpet treatment removed stains EXTREMELY well, even ones that had been on there for years! The technician was great and conducted a test treatment on a couple of the stains to confirm they would lift before I had to commit to the cost of the extra treatment. Overall I was supremely happy with the service and will 100% use this company again for any future carpet needs!
The young man that came to my house was very punctual, very courteous, and very professional. I will definitely use their service e again!
I always love getting to use you all for any flooring needs I have. You always exceed my expectations. Thanks!
The technician did a really good job this time
Thorough job cleaning my carpet.
The young man was very nice and worked efficiently.
Great technician very detailed and thorough!
You need to communicate better with your technicians. I paid online and I told the but did not believe me. So he left without performing the service. He was rude and argumentative.
Quick and easy. Nice customer services. Great job cleaning the carpet.
The service was very thorough and exactly what I was looking for. My carpet is clean and the stains are gone. The technician was nice and knowledgeable and carefully explained the process.
Great
I love the fact that you don't use harsh chemicals. And you offer a variety of services, the grout and tile cleaning is absolutely amazing. And it's easy to make an appointment even when you want it done at the last minute.
The technician was very professional and cleaned the carpet very well.
All is good. Tech showed up 10 minutes outside the appointment window, but I did receive a call not that he would be late but when he could be expected to arrive. Apparently he was having vehicle problem that delayed his arrival.
Easy to get the day I would like for cleaning
Easy to work with.
Technicians are always great.
It's always a job well done.
Lori Hicks - Alken
All of it!
The employee showed up and was very professional and explained the process and performed the job very quickly and efficiently.
Poop fibers in the carpet
Our ZeroRez technician is always great. This is my 3 or 4th time using them and are the best for getting rid of any pet stains.
Great job carpet looks great Jeff was wonderful
Zerorez dies a fantastic job of cleaning my carpets and leaving my house chemical free! They even cleaned an off-white sofa that had turned to an almost pale yellow tone after sitting for 15 years! My sofa is off-white AGAIN!!
Thank you, Zerorez!!!