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based on 83442 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did everything they said they would without me even being there. Showed up early, and were fast and efficient.
Carpet looks dirty
Attitude of technician
Done
It’s clean but the color didn’t brighten up. Good service tho.
Friendly & professional. Great job!
Technician was great. On time and very eager to do the job. Did excellent work.
Technician was great!
I feel Zerorez has the best carpet cleaning system out there, but some of your technicians lack the knowledge or wherewithal to use it to its max. When called back out to my house to address some spots that I knew should have come out, the technician applied tiny amount of spot spray and the spots came right up. Why not apply that same spot spray to the larger area that he attributed to 'worn carpet'--- I feel certain that would have come perfectly clean as well. Your system works -- Use it! My entire carpet 'could' look like new, but it doesn't...
They did a great job
They did a great job
Get the stains out. The worker was great and tried.
Good communications! Jacob was great service tech! Discount deals occasionally.
The technician was excellent. However, he was only able to vacuum the sectional, but the price did not change. I would hesitate to use your service again as it really is only a vacuum service.
Our rep was great! On time, professional, and helpful! Our carpets look brand new! It’s amazing what a difference this was from regular carpet cleaning! They look so good! We were thinking of replacing the carpet to wood floors but now that it looks so good we will definitely keep them a bit longer!
They did a great job on the sofa and ottoman, too! A bit more expensive but worth every penny! Such a difference!!
The fact that it cleans but doesn’t leave residue.
Everything
Professional and worked great!
Fresh
On time, professional and did a great job!!
I would highly recommend Zerorez and my technician, Marcus, as well as the receptionists who answered my call for an appointment and those who called me to let me know when the technician would arrive. I have used Zerorez in past years, have always been satisfied, and will continue to call them for cleaning carpet in years to come. Receptionists were friendly, polite and helpful as was Marcus, my technician. Marcus did excellent work and I would hope to get him again the next time I call for carpet cleaning.
My carpet is clean
Our technician showed up, timely, got right to work and did a fabulous job cleaning our carpet. He worked very efficiently. Very impressed with Zerorez! Thank you!
Leave the house feeling overall clean.
Great work for a great proce!
Your products are effective and you went the extra mile to get the job done.
Fast and professional
Quality and value
Make sure to clean up any residue from the hose on tile surfaces that may have been touched. We had 2 areas we had to steam mop that we noticed after they left.
Price/specials
On time
Courteous provider
I didn't get an email for Ranger tickets yet