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based on 84464 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was our first service with ZeroRes. Our gentleman was very informative and professional. He did a great job! We will definitely use them again!
Prompt and polite personnel , carpet was nice and clean !
The tech was professional and the carpets looked great!
The carpets were really nice when the technician was finished
Your technician really tried to get all the stains out.
Nice work.
There is no question on the quality in cleaning. I can tell the differences between areas not clean vs clean. The areas not clean usually are areas where heavy furniture is at. I feel the carpet is clean to my feet and the appearance is nice. Old spots are being removed and some it will take with time. It is my intention to have my carpet cleaned for about 6 months straight since It has been a while my carpet has been cleaned. I will then move into a quarterly routine. The guys who come to clean are very nice and very respectful.
Awesome service! Couldn’t be happier with the way our carpet turned out! Would definitely recommend!
All about scheduling being unpredictable,tile floor is not an acceptable cleaning. Your solution and equipment apparently are not adequate for all jobs. Hit or miss clean , totally unacceptable. Spots of powder solution here and there. Grout dirty here and there. Some dirt still on tiles. Bad way to clean tile floors. Please advise solution. Also I received no receipts for my 2 checks I paid the workers yesterday.
Great service! Walk you through the entire process and very thorough cleaning!
Quick, on-time service and the carpets looked great. Thanks!
The products work great and the technicians are always nice courteous and professional .They take the time to explain what they will be doing and they always do a great job.
Prompt service and explanation of what he was doing
Customer Service was exceptional.
Great Service and Results. Price seems to be reasonable.
Fast and efficient with great results.
Your product cleans well without leaving product odor or residue.
Technician was very polite and answered all the questions. I would have given 10 if they show the carpet stains with laser before and after cleaning. But whatever I have showed, he cleaned it .
The results!
Professional technicians, finished product, prices
The cleaning technician was on time and very thorough.
The technician was on time, and very professional. He explained the treatment and the clean process up front. And in the end, he got most of stains out, and my carpet looks and smells great. Very happy with the service.
Your service guys always communicated when they were on there way and also when they finished. Friendly and a good price.
Great customer service. From the tech to the appointment scheduler.
On time and efficient. Friendly respectful techs. Clean carpets. Pet stains gone
Didn’t finish removing stains! Had a technician come back the next day, after a long fought battle, he was 39 minutes late & his equipment broke! We had to leave ‘ he was supposed to wait but he left!!!! Never use you again & going to give you a terrible review online!!!!
Some of the spots are still on the carpet. coffee, etc not pet stains. It took 15 hours or more to dry. The young man was very polite and got busy, but I felt he went too fast. He was here less than an hour. We are having a party or I would ask you to come back and try to get the spots out, better. I don't have time for that, right now.
The carpet does look better, but I feel like the spots could have been treated better and we shouldn't have to wait 15 hours for it to dry. If he had slowed down he could have vacuumed out more water.
Our guy was fantastic. The carpet looks amazing, like new.
I recently had my carpets cleaned which I thought would need to be replaced but the tech did an amazing job at bringing them back to life. I can now enjoy my carpets almost like new again.
Thank you

Bobby was great! He was super patient and waited for us and made great recommendations.