Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83442 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Yasmin Chambers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service

Report a concern   August 30, 2021 — Rated 8 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Deeper cleaning. But service guys were really nice.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Deidra Dennis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Arrived 30mins early, and well prepared to answer our questions.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Felisia Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that cleaned the carpet was very professional and kind. He did a great job and he knew what he was talking about concerning questions I had about carpet in my home.

Report a concern   August 30, 2021 — Rated 0 out of 10 by P.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not on time and the price that was given to me on the phone was 25 less than what I was charge
The guys didn't do a good job I should have gone and do it myself it would have been much better

Report a concern   August 30, 2021 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely nice caring people who are very thorough in the jobs.

Report a concern   August 30, 2021 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone I talked to was very open and up front with the services available and if something was not available, possible suggestions of how to accomplish when I asked for other options. They were very happy to answer any questions I had.

They worked around my schedule for the appointment. Everything that was done on the appointment day was explained for each room. The work was completed in a very timely manner, I was told exactly what to expect and it was very accurate.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Chad Whisenhunt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job and great customer service, we appreciate it much

Report a concern   August 30, 2021 — Rated 10 out of 10 by Terri Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was amazing. He took the time to explain the services to us and did an amazing job.

Report a concern   August 30, 2021 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did a very good job. We are pleased.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Constance Lambert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick clean

Report a concern   August 30, 2021 — Rated 10 out of 10 by Jim Waddell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that there are no chemicals in the actually cleaning process. I feel confident with my grandkids playing and rolling on the carpet.

Report a concern   August 28, 2021 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great work

Report a concern   August 28, 2021 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Special room discount is appreciated, reasonable add on room rates & services, professional & courteous technician, very thorough.

Report a concern   August 28, 2021 — Rated 0 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Upcharged $300 and spilled on my wood floor. Technician response was great, management not so much.

Report a concern   August 28, 2021 — Rated 10 out of 10 by Diane Gittiban Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job

thank you

Report a concern   August 28, 2021 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Great job.

Report a concern   August 28, 2021 — Rated 10 out of 10 by Michelle Twining Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite and went straight to work. He was able to get all of the stains out of the carpet other than some worn down carpet. It looks so much better and we should have had them come out sooner than we did.

Report a concern   August 28, 2021 — Rated 5 out of 10 by N.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You were 2-4 hours late and you gave me three different times the same day

Report a concern   August 28, 2021 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Persons who do the cleaning are careful and pleasant.

Report a concern   August 28, 2021 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Booth product and service are outstanding for a family that's active and need no chemicals on the floors the could harm pets.

Report a concern   August 28, 2021 — Rated 10 out of 10 by Susan Kos Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very knowledgeable and provided great customer service!

Report a concern   August 28, 2021 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby and Breelin did an excellent job. Explained the process and were able to get stains out.
They were efficient and answered all of our questions.

Report a concern   August 28, 2021 — Rated 10 out of 10 by Steven Myers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent service and great Techs

Report a concern   August 28, 2021 — Rated 10 out of 10 by Rebecca Trevino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar was so helpful in explaining how he was going to clean my carpets. My carpets look amazing!

Report a concern   August 27, 2021 — Rated 10 out of 10 by Tracy Minire Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   August 27, 2021 — Rated 10 out of 10 by Barbara Wilcox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, results great, communication very good

Report a concern   August 27, 2021 — Rated 10 out of 10 by Lisa Farmer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   August 27, 2021 — Rated 10 out of 10 by Tracey Mcdaniel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The confirmation and follow up was great

Report a concern   August 27, 2021 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly, punctual, and the service was top notch. The carpet looks brand new.


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