Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83441 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Gary Reiter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys did an excellent job above and beyond 👏
Great job guys, thank you !!

Report a concern   August 27, 2021 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier was great and our carpets look good!

Report a concern   August 27, 2021 — Rated 8 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

It was a great service. It was just so expensive that I don't know how many people I could recommend to. Honestly, it ended up being $400 more than the quote I was given. $400. That's a HUGE difference and one that was not at all clearly explained. $700 for carpet and tile cleaning is really, really expensive. I honestly don't think I can afford it again, let alone recommend it to others.

Report a concern   August 27, 2021 — Rated 10 out of 10 by F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries fairly fast after service. Cleans well

Report a concern   August 27, 2021 — Rated 8 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Two thoughts:
Papers placed under the edge of furniture that must be put back onto wet carpet.

If a process could be developed that would extract more water making drying time shorter, that would be good.

Overall, we were very pleased with the process and Marcus, the technician, was very kind and efficient.

Thank you, the Christenberrys

Report a concern   August 27, 2021 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very good

Report a concern   August 27, 2021 — Rated 10 out of 10 by Anthony Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning process were you use empowered water, and it has a short drying time

Report a concern   August 27, 2021 — Rated 8 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Zerorez is good service, on time and thorough. Very satisfactory for me.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Sasha Flower Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael was so nice and professional! The carpets are cleaner than they’ve been in years. I got them cleaned by a different company last year and Zerorez definitely showed better results.

Report a concern   August 27, 2021 — Rated 8 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had to call them back out because there was blood upstairs on the wall and on a mattress. They removed a toilet and left part of the plumbing in the wall that was dripping on the floor.
I called back to get some help and they told me to ask my painter to do it.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Glenna Bridges Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I just love looking at my beautiful clean carpet…. John was very professional I would definitely recommend you as a matter of fact I already have.

Report a concern   August 27, 2021 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and thorough. Knowledgeable technician. Affordable.

Report a concern   August 27, 2021 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great work. Technicians are extremely helpful and super friendly.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Tanya Charfen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast efficient

Report a concern   August 27, 2021 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They arrived on time and were very polite. I like. That there is no residue left on carpet

Report a concern   August 27, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby, the man that came to do our carpets was very professional and up front about what he could do to help with our carpets. He did a better job than I anticipated! Thanks so much.

Report a concern   August 27, 2021 — Rated 9 out of 10 by Julie Gadsby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time, professional, courteous & friendly.

Report a concern   August 27, 2021 — Rated 7 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

We vacuumed the floor 2 days later and we still got a lot of dust.

Report a concern   August 27, 2021 — Rated 8 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What could we do to improve?

Give people more accurate pricing UP FRONT! When I called for a price you left off the $60 for some chemical and I did not use $60 worth, not more than a few sprays at most! My final price needs adjusting. You asked.....

Report a concern   August 27, 2021 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who came out and cleaned our carpets was neatly dressed, polite, and efficient. He did a great job cleaning our carpets and even helped us move the heavy furniture without even being asked. We will definitely use your services again and will highly recommend your company to others.

Report a concern   August 27, 2021 — Rated 10 out of 10 by H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Deola Sanders Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of work is excellent and the price for the level of service is wonderful.

Report a concern   August 27, 2021 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for family and affordable services. Really good end result and I will definitely use that service again.

Report a concern   August 27, 2021 — Rated 5 out of 10 by L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The guy was nice and professional, but I guess the booties he wore were previously used because I had footprints all over my tile and wood that had to be mopped after he left. I had just mopped the day before. We have a LOT of tile so I was pretty irritated that I paid to have carpet cleaned floor and then had to re-mop in order to clean up after. Obviously I don’t think the guy did it on purpose. Just very frustrating.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Thomas Diep Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service !

Report a concern   August 27, 2021 — Rated 10 out of 10 by Pamela Murph Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Doesn't over saturate the carpet and looks fresh every time

Report a concern   August 26, 2021 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez cleaned our couches that had not been cleaned in 15+ years. He took the time to really work the spots and did an AMAZING job! HIGHLY recommend!

Report a concern   August 26, 2021 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Highly effective and service is outstanding

Report a concern   August 26, 2021 — Rated 10 out of 10 by J.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are super clean and your tech was very professional

Report a concern   August 26, 2021 — Rated 10 out of 10 by Vicki Bryant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have used for both houses I have lived in and and very professional and on time. Have used on carpet and rugs. This time was tile and sealer.


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