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based on 84463 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great quality cleaning and service is wonderful. Always treated kindly and employees do a great job explaining everything very well.
Darwin did a great job cleaning all my floors and he gave me some good advice on what to use to maintain the floors
Quick, efficient and effective service.
We paid the extra for the pet cleaner and the rooms didn't smell like pet messes but they didn't smell clean either. Kind of a stale, unpleasant smell. Otherwise, the carpets were clean and looked good
Very happy with the service and results
You came once and cleaned the carpet , we paid extra to clean spots.They all came back I called to complain that I wasn't happy. You came back and charged more. I feel that is wrong.
Our technician was great. He explained everything he was going to do in detail. If we had any questions he answered them throughly. We will always recommend Zerorez.
My carpet looks like I just bought it! Great job!!
Its great and efficient.
Very good service
Quick, friendly, affordable and a great job
Our carpet and couches look better than when we moved in!
Great
Jesse did a great job. He explained every step in the process and didn’t make me feel bad like Dalworth did.
Amazing job. He got stains out that we thought were one with the carpet.
I had my carpet’s cleaned, and they did an excellent job.
The service was efficient and professional.
John did a very thorough job on my carpets. Went above and beyond to get up pet stains. He was on time, friendly, and professional. Highly recommend not only ZeroRez, who I've used before, but also John.
The Tech was very professional and worked hard to make sure all the stains were treated and cleaned.
You came out as scheduled and got the job done RIGHT. Jacob did an excellent job.
I like that you don’t use a lot of soap only water
Services were done in a timely and professional manner. Carpet and rug looked very clean.
Give instructions for after the process. The carpet is crunchy and we weren’t directed if we need to vacuum or something else. Also, after the carpet dried, the stains became somewhat apparent again. Is there something we should do?
Prices are very high. Please offer more coupons or discounts on multiple services done at one time. I.e. carpet cleaning and tile cleaning.
Excellent results!
Easy to schedule and very nice technicians.
Good efficient service👍👍
Really appreciated Fred. He worked his tail off and did a great job
end result always more than satisfactory
I paid for 2 rooms of cleaning. The areas that were cleaned were tiny. Couldn’t have been more than a 5x7 area. I have my carpets cleaned by many other other companies and they’ve always done a bit more since it was so little. He wasn’t willing to do anything additional. So I paid $130 for something that took less than 30 minutes. I did not pay the up charge for deodorant because I was already annoyed I was paying for such little work. The area of concern still smells and the one spot that was treated for a stain has returned already. I won’t be using your company again.