Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83432 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 12, 2021 — Rated 10 out of 10 by Jackie Nakamura Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a good job! Lots of communication before during and after the job was done.

Report a concern   October 12, 2021 — Rated 0 out of 10 by K.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not get approved area very clean. Furniture weighing less than 50 pounds were not moved.
The technician was very nice, but disappointed in overall effectiveness of the cleaning job

Report a concern   October 11, 2021 — Rated 10 out of 10 by Jill Frady Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simple products that get the cleaning job done. No pushing of additional services, but there if needed.

Report a concern   October 11, 2021 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice work

Report a concern   October 11, 2021 — Rated 10 out of 10 by Larry Pitts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech came early and did a thorough job. I was very satisfied with the service and the price.

Report a concern   October 11, 2021 — Rated 10 out of 10 by Carley Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great and very professional. My carpets look amazing

Report a concern   October 11, 2021 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier is professional and I recommend him.

Report a concern   October 11, 2021 — Rated 10 out of 10 by Boone Henderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was done professionally I received compliments how clean and fresh it smelled afterwards

Report a concern   October 11, 2021 — Rated 10 out of 10 by Bonnie Wichtner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the results. Rugs look great. The technician was very nice and good at what he did. He was very knowledgeable. Will definitely use them again

Report a concern   October 11, 2021 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick drying, safe for family and pets

Report a concern   October 11, 2021 — Rated 8 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

maybe offer a small trial size bottle of carpet cleaning to the customers after service

Report a concern   October 11, 2021 — Rated 10 out of 10 by Daniel Richeson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional , excellent job! We will definitely be a repeat customer!

Report a concern   October 11, 2021 — Rated 6 out of 10 by E.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service was good, however the building quoted was 5ooo sq feet plus 60 chairs and they sent one technician. Bless his heart it was very overwhelming for him. And what was quoted to take 4 hours took 8 hours.

Report a concern   October 11, 2021 — Rated 10 out of 10 by Samantha Sparenberg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was well versed in his job and very pleasant to talk to.

Report a concern   October 11, 2021 — Rated 0 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

All stains are as it is after cleaning.. carpets are to touch now, seems like lot of residue is left behind. Very very basic clean. Not satisfied at all.

Report a concern   October 10, 2021 — Rated 10 out of 10 by Alex Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had excellent service from start till end. We highly recommend Zeorez.

Report a concern   October 10, 2021 — Rated 10 out of 10 by Tracy Billings Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job

Report a concern   October 10, 2021 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, the two representatives at our home were fantastic.

Report a concern   October 10, 2021 — Rated 6 out of 10 by M.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I'm a little confused at to why you cleaned the carpet before the air ducts were cleaned.

The air duct guy had to clean up after himself by vacuuming wet carpet.
Carpet should have been cleaned after air ducts.
Now I do not know how clean my carpet is???

Name removed

Report a concern   October 10, 2021 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick work, reliable, carpet looks good

Report a concern   October 10, 2021 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job

Report a concern   October 10, 2021 — Rated 10 out of 10 by Susan Chizeck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non-toxic cleaning materials, courteous and skilled technician

Report a concern   October 9, 2021 — Rated 10 out of 10 by John Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional and always good quality. Very thorough. No residue or chemicals left behind. Techs always discuss what’s needed or not. Highly recommend.

Report a concern   October 9, 2021 — Rated 10 out of 10 by Michelle Ott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and house looked and smelled amazing after the service! Thank you

Report a concern   October 9, 2021 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service as well as communication with the client! Job well done!

Report a concern   October 9, 2021 — Rated 10 out of 10 by Baljit Kaur Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best services in DFW area

Report a concern   October 9, 2021 — Rated 0 out of 10 by H.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I already discussed my concerns with you and you decided to do nothing according to your representative.

Report a concern   October 9, 2021 — Rated 10 out of 10 by Lesa Bulls Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promo codes for discounts & easy scheduling

Report a concern   October 9, 2021 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician explained everything very well & did a wonderful job on our carpets.

Report a concern   October 9, 2021 — Rated 10 out of 10 by N.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look and smell clean. Especially liked the technician Mario.


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