Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84461 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 11, 2022 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service providers always prompt, friendly and do great work. The steam clean process works so much better than using detergents. Pricing good as well.

Report a concern   January 11, 2022 — Rated 0 out of 10 by H.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Showed up two hours late charges us for 3 rooms only did two pay extra for the laundry room forgot to do it. Called customer service they said he will be back this Thursday to fix everything. So he showed up yesterday morning on Tuesday without calling. Also when all the issues we had I called customer service three days in a role to speak to a manager they said they would have someone reach out to us each day by COB. Which never happened i spent a lot of time trying to get ahold of someone. I would definitely not use zerorez again.

Report a concern   January 11, 2022 — Rated 9 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning was very well done !!

Report a concern   January 11, 2022 — Rated 10 out of 10 by David Lawlar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez technician was very thorough and the carpets are remarkably clean.

Report a concern   January 11, 2022 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the results and value for the money.

Report a concern   January 11, 2022 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You only need to fix one thing leave an option to be able to leave a tip I had no cash on me and I wanted to tip the guy that came to my house.

Report a concern   January 10, 2022 — Rated 9 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and friendly service. Zero residue!

Report a concern   January 10, 2022 — Rated 10 out of 10 by G.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, pleasant, definitely wanted to please. Carpets look great.

Report a concern   January 10, 2022 — Rated 10 out of 10 by Sarah McCoy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

James did a great job! He went above and beyond what was required, by suggesting some additional services. Our carpets look extremely clean!

Report a concern   January 10, 2022 — Rated 10 out of 10 by Ronda Minor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is exceptional and my carpets are clean with no residue. The staff and technicians very polite and knowledgeable.

Report a concern   January 10, 2022 — Rated 10 out of 10 by Char Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets looks great! Dried quickly. Ver pleased with our service. Thank you!

~Char Harris

Report a concern   January 10, 2022 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stains came out, I was very happy!

Report a concern   January 10, 2022 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have only ever used Zerorez because I like the product and it does not leave residue on the carpet

Report a concern   January 10, 2022 — Rated 5 out of 10 by J.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaning helped but for the price I paid I thought I'd get more 'effort' for my money.

Report a concern   January 9, 2022 — Rated 9 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule

Report a concern   January 9, 2022 — Rated 10 out of 10 by Alice Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved the shampoo person. He was knowledgeable and courteous.

Report a concern   January 9, 2022 — Rated 0 out of 10 by D.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tile floor was dirty and sticky. Tire marks on the floor. Had to go back over the floor and vacuum and mop after he left.

Report a concern   January 9, 2022 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service / Great carpet cleaning.

Report a concern   January 9, 2022 — Rated 10 out of 10 by Shannon Raines Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Isis was wonderful and very professional
I will have her back to do the tile floor
Thank you

Report a concern   January 9, 2022 — Rated 10 out of 10 by Robin and Phil Garrett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything from making the appointment, the pricing, and requesting a time when we would be home worked out great. We were notified 15-20 minutes prior to Carmen's arrival. She was very professional and answered all our questions about the services. Payment was easy and I received my invoice right away via email. Above all, the carpets look great!

Report a concern   January 9, 2022 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far so good in the workmanship.

Report a concern   January 9, 2022 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process is fast and easy and the carpets are clean.

Report a concern   January 9, 2022 — Rated 10 out of 10 by .Julie Belindo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez always does a very thorough clean of my carpet and tile. Last Thursday, JP came over and did such a great job. He was super-friendly and knowledgeable. I highly recommend them.

Report a concern   January 8, 2022 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All the stains are gone. Very good

Report a concern   January 8, 2022 — Rated 10 out of 10 by Diana Bird Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thomas the tech was wonderful and very hard working. The carpet looks great and doesn't irritate my puppies - no residue. I can't afford to get my carpets cleaned professionally often but when I do - I always use Zerorez.

Report a concern   January 8, 2022 — Rated 10 out of 10 by Angel Portillo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The services is great , the tech was very communicative and professional

Report a concern   January 8, 2022 — Rated 10 out of 10 by Ron Rushing Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job at good price Technician was top notch, knowledgeable and friendly.

Report a concern   January 8, 2022 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   January 8, 2022 — Rated 10 out of 10 by margaret loven Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was very professional and informed me of treatment of carpets. Carpets looked and felt wonderfu afylter drying.

Report a concern   January 8, 2022 — Rated 10 out of 10 by Grace Uguru Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job was done by the technician. I love it.


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