What our clients think of us!

I was so impressed with the cleaning job in my home. Noe was awesome. He was polite, very respectful and compliant with our wanting him to wear mask while here as we were older couple.
Mostly, he was able to make suggestions going forward on taking better care of my carpet and I learned something about better caring for the high traffic areas of your home and what leads to dead fibers in your carpet. I definitely want to have Noe come out agin in 6 months. Further, I have recommended your company to two of my friends due to the good job Noe did with our home

I wasn’t pleased with the cleaning of my floor and shower tile In my master bathroom. Didn’t look significantly different after completion.

My carpet looks great thanks!

Excellent service. My technician did a great job. He was polite and courteous. My carpets looked excellent when he was done.

The technician, John was good to work with. He was very personable and seemed to do a good job.
The only problem was that the $99 dollar special costs $188. Not a good business model and certainly not good customer service.

I paid an extra $60 per room for 3 of my rooms to get some stains removed...that's an extra $180. While the guys were still here it looked like the stains were gone, but when the carpet dried, they were definately still there. I'm very disappointed. My husband has been working on the stains yesterday and this morning, after looking at formulas on the internet and hopefully we can make them better....but Zero Rez sure didn't do what they said they would do. Why didn
t they use the black light to inspect the carpet after cleaning it to see if they had done a good job on the stains. They used the black light to look for the stains before they began the cleaning process, why not use it to look to see if their work was satisfactory.

I paid for 2 rooms of cleaning. The areas that were cleaned were tiny. Couldn’t have been more than a 5x7 area. I have my carpets cleaned by many other other companies and they’ve always done a bit more since it was so little. He wasn’t willing to do anything additional. So I paid $130 for something that took less than 30 minutes. I did not pay the up charge for deodorant because I was already annoyed I was paying for such little work. The area of concern still smells and the one spot that was treated for a stain has returned already. I won’t be using your company again.

Great quality cleaning and service is wonderful. Always treated kindly and employees do a great job explaining everything very well.

Darwin did a great job cleaning all my floors and he gave me some good advice on what to use to maintain the floors

Quick, efficient and effective service.

We paid the extra for the pet cleaner and the rooms didn't smell like pet messes but they didn't smell clean either. Kind of a stale, unpleasant smell. Otherwise, the carpets were clean and looked good

Very happy with the service and results

You came once and cleaned the carpet , we paid extra to clean spots.They all came back I called to complain that I wasn't happy. You came back and charged more. I feel that is wrong.

Our technician was great. He explained everything he was going to do in detail. If we had any questions he answered them throughly. We will always recommend Zerorez.

My carpet looks like I just bought it! Great job!!

Its great and efficient.

Very good service

Quick, friendly, affordable and a great job

Our carpet and couches look better than when we moved in!

Great

Jesse did a great job. He explained every step in the process and didn’t make me feel bad like Dalworth did.

Amazing job. He got stains out that we thought were one with the carpet.

I had my carpet’s cleaned, and they did an excellent job.

The service was efficient and professional.

John did a very thorough job on my carpets. Went above and beyond to get up pet stains. He was on time, friendly, and professional. Highly recommend not only ZeroRez, who I've used before, but also John.

The Tech was very professional and worked hard to make sure all the stains were treated and cleaned.

You came out as scheduled and got the job done RIGHT. Jacob did an excellent job.

I like that you don’t use a lot of soap only water

Services were done in a timely and professional manner. Carpet and rug looked very clean.

Give instructions for after the process. The carpet is crunchy and we weren’t directed if we need to vacuum or something else. Also, after the carpet dried, the stains became somewhat apparent again. Is there something we should do?