Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 22, 2025 — Rated 9 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly service employee great job done overall ;;

Report a concern   August 22, 2025 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good carpet cleaning techs

Report a concern   August 22, 2025 — Rated 6 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I called a professional service to help with a couple of stains that I could not get out all the way. They don't look much better than they did before I called. Disappointing after almost $250.

Report a concern   August 22, 2025 — Rated 10 out of 10 by Christi Reeder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for wonderful service. The carpets look like new:)

Report a concern   August 21, 2025 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier did an amazing job!

Report a concern   August 21, 2025 — Rated 10 out of 10 by Elizabeth Novak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Antonio was punctual, efficient, kind, and did a great job at cleaning the carpets in my bedrooms and staircase.

Report a concern   August 21, 2025 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rugs are clean!

Report a concern   August 21, 2025 — Rated 10 out of 10 by Curtis Vanhoose Zerorez Dallas/Ft. Worth
What do you like about our products and services?

entire experience was great to the individual that set it up to the one click to add to my calendar to the tech that came out he explained the choices i had gave me warnings bout traffics areas and heavy spots and even what i should do to maintain my carpet

Report a concern   August 21, 2025 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that my carpet is barely wet, does not take long to dry.

Report a concern   August 21, 2025 — Rated 10 out of 10 by Alberto Gamero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best service ever experienced by AG was the best 100% service

Report a concern   August 21, 2025 — Rated 10 out of 10 by Patrice Tilley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always have had a very courteous tech - always friendly and professional. I am always pleased and satisfied with the job performed on whatever it is I need!

Report a concern   August 21, 2025 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. I use you in my home and at my office.

Report a concern   August 21, 2025 — Rated 10 out of 10 by Dolores Mckibbin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks fabulous

Serviceman explained things completely and was a lot of help. Felt comfortable having him in my home

Report a concern   August 20, 2025 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech did a fabulous job on our kitchen grout!!! However, there was a lot of residue left that led to making shoe marks on the tile. I had to mop the entire floor to remove the layover residue.

Report a concern   August 20, 2025 — Rated 10 out of 10 by Bev Pruitt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service!

Report a concern   August 20, 2025 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was wonderful!

Report a concern   August 20, 2025 — Rated 10 out of 10 by Cheri Ross Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and courteous. Sofa looks new again.

Report a concern   August 20, 2025 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonably priced. On time service.

Report a concern   August 20, 2025 — Rated 10 out of 10 by L.S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The communication was great! The products cleaned are floors wonderfully and we will definitely book with Zerorez again!

Report a concern   August 20, 2025 — Rated 10 out of 10 by Cheray Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service quality, Carpet Cleaning… When the attendance finished you feel as though you have a new carpet… And the person who did my service loved his job and went above and beyond… Just a great attitude… He deserves a raise or a bonus! Cheray

Report a concern   August 19, 2025 — Rated 0 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Worst customer service, cleaning job, and pricing!
Would love to speak with a manager and share my experiences and pictures.

Report a concern   August 19, 2025 — Rated 10 out of 10 by Joe Vecchio Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable technician.

Quick drying plus excellent results.

Report a concern   August 19, 2025 — Rated 10 out of 10 by Melissa Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the first time I used Zerorez and was very impressed and pleased with the technician conducting the cleaning. He explained everything to me about the process and he did a a fantastic job. His name is Edwin :)

Report a concern   August 19, 2025 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar was prompt, efficient and polite. He is a great representative of your company!

Report a concern   August 18, 2025 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nelson, the technician, was on time, professional and interested in getting the best cleaning results plus advice for further carpet care.

Report a concern   August 18, 2025 — Rated 7 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

The salesperson went out to our commercial property to figure out the cost estimate to clean the carpet in one of the offices. Apparently, he did not communicate with the technician who was sent out to clean the carpet. The technician was not aware that anti-freeze was what was spilled on the carpet. He did not have the correct chemicals to clean that out of the carpet, so he just did the best he could.

Report a concern   August 18, 2025 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are very well trained. They are always on time. They are also very polite and trustworthy. My carpets are always cleaned properly and look great when they are finished. Zerorez was quick to respond to clean a recliner my dog had an accident in. I always recommend Zerorez and have passed on your number to many of my friends.

Report a concern   August 17, 2025 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   August 17, 2025 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service , he was eager do a good job , tried to clean the carpet as good as possible .

Report a concern   August 17, 2025 — Rated 10 out of 10 by Cheryl Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and I like that there aren’t any chemicals left in my carpet


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