Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83860 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2025 — Rated 10 out of 10 by Michael Groves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly. Courteous. Helpful.

Report a concern   October 28, 2025 — Rated 10 out of 10 by H.X. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Steven is very friendly and knowledgeable, did great job!

Report a concern   October 28, 2025 — Rated 10 out of 10 by P.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning process was fantastic. I was very happy with Zerorez.

Report a concern   October 28, 2025 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, thorough, professional

Report a concern   October 28, 2025 — Rated 10 out of 10 by lashunta derrett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet turned out better than we expected
Great service all the way around

Report a concern   October 28, 2025 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great company! They did an excellent job cleaning our living room rug and bedroom carpets. The technicians were absolutely amazing....friendly, and very professional! Their prices were great as well!

Report a concern   October 28, 2025 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rep was very helpful Explained everything.

Report a concern   October 27, 2025 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication and professional service!

Report a concern   October 27, 2025 — Rated 10 out of 10 by Suzanne Irland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how your tug cleaning products make a 20 year old carpet look brand new!! And your protective coating is terrific!

Report a concern   October 27, 2025 — Rated 10 out of 10 by Judy Hathaway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond, my Zerorez Technician was exceptional in taking ca of my home! This is the second time he has been assigned to my home over the last 2 years and the service just keeps getting better. The process was thorough and the attention to details most accommodating!

Zerorez has a 100% track record with my home and I was very happy with the finished product!

Thank you, thank you Diamond! You are top rate!!

Thanks,
Judy

Report a concern   October 27, 2025 — Rated 10 out of 10 by L.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly and the service techs are always very professional and courteous.

Report a concern   October 27, 2025 — Rated 10 out of 10 by Michael McGinnis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and informative service men Javier and Tracy worked quickly and efficiently to evaluate and clean our carpets. They explained our options and costs up front and got a badly stained carpet clean enough that we didn’t need to replace it.

Report a concern   October 26, 2025 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price prompt service neat repressive

Report a concern   October 26, 2025 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great!

Report a concern   October 26, 2025 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was amazing!! And I love the way my carpets look and feel!

Report a concern   October 26, 2025 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is 👍🏽

Report a concern   October 26, 2025 — Rated 0 out of 10 by B.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician broke a lamp. I called and was asked to send an email to Email address removed It’s been a week and I haven’t received a response.

Report a concern   October 26, 2025 — Rated 10 out of 10 by Frances Lynch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After the first tech issue I was at first disappointed
But after the way management handled the situation and the new tech crew came out to redo the job I was impressed
They are a company that have shown they are true to their word and commitment to making sure the customer is satisfied and happy
I would highly recommend them to all

Report a concern   October 26, 2025 — Rated 10 out of 10 by Estefania Orozco Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to book and affordable!

Report a concern   October 25, 2025 — Rated 10 out of 10 by Kyle Alexander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose was friendly and did a great job.carpets in Rooms look new and smell great

Report a concern   October 25, 2025 — Rated 1 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our total amount was much higher than expected and when I tried to access the bill, it was not available. Very overpriced.

Report a concern   October 25, 2025 — Rated 10 out of 10 by Greg Rosenberg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets, professional employees, on time!

Report a concern   October 25, 2025 — Rated 10 out of 10 by Andrea Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay i a great job for us! He arrived on time and went over and above what we expected him to do. He was very knowledgable about the the cleaning process and I hope we are able to have him return when it is time to have our carpets cleaned again. Our carpets look great!

Report a concern   October 25, 2025 — Rated 10 out of 10 by G.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alexander did a fantastic job at my house. He cleaned the carpet and deodorized it very quickly. He was kind, courteous, helpful and friendly.

Report a concern   October 25, 2025 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Upfront pricing. Courteous prompt service.

Report a concern   October 25, 2025 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always dependable and curious.

Report a concern   October 25, 2025 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable and friendly service.

Report a concern   October 25, 2025 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are clean and smell fresh. They're not soaking wet afterwards so drying time is less than others I've used.

Report a concern   October 25, 2025 — Rated 10 out of 10 by Diane Tejeda Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs are kind, respectful and thorough.

Report a concern   October 25, 2025 — Rated 10 out of 10 by Fallon Vaughn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had our ducts cleaned and a small carpet. Both technicians, Tristan and John, did an excellent job. They were polite, knowledgeable, efficient and very professional. I would definitely use again.


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