Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83364 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 9, 2025 — Rated 0 out of 10 by K.U. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Still have stains in 2 rooms

Report a concern   August 9, 2025 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

courteous, professional and fantastic product

Report a concern   August 9, 2025 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

For the stains out of my carpet
Diamond was on time and very helpful

Report a concern   August 9, 2025 — Rated 10 out of 10 by Cindy Frick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nelson was wonderful and did a great job!! Definitely will use again. Carpet looks great!!

Report a concern   August 8, 2025 — Rated 10 out of 10 by W.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who did the work did a very good job.

Report a concern   August 8, 2025 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pablo was so conscientious and fully explained what he was doing.

Report a concern   August 8, 2025 — Rated 10 out of 10 by D.D.L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like it because it has no harmful effect on my pets which is my main concern. I have a dog that has seizures and he doesn't need any more problems than he already has.

Report a concern   August 8, 2025 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very friendly and professional . The carpets look new again as they always do after a zerorez service.

Report a concern   August 8, 2025 — Rated 10 out of 10 by Judy McNamara Zerorez Dallas/Ft. Worth
What do you like about our products and services?

With one small spot left after cleaning you sent a second tech to complete & finish the job to our satisfaction

Report a concern   August 7, 2025 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job cleaning the carpet. Profession and friendly employee. Convenient scheduling.

Report a concern   August 7, 2025 — Rated 5 out of 10 by A.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The work was performed on Monday morning. As of Thursday morning, several of the stains have reappeared in the carpet. This is after pre-treatment of these spots. I'm curious if they can be removed/the stains lifted if another treatment were to occur?

Report a concern   August 7, 2025 — Rated 10 out of 10 by L.R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Young man I spoke with was very professional and explained everything.

Report a concern   August 7, 2025 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good service

Report a concern   August 7, 2025 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service rep extremely knowledgeable and curteous. Great customer service!

Report a concern   August 7, 2025 — Rated 10 out of 10 by Tina Mcnutt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   August 7, 2025 — Rated 10 out of 10 by Asim Moin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Julian from Zerorez provided outstanding customer service and did an excellent job with the cleaning. He was professional, courteous, and took the time to explain the process clearly. The results were fantastic, and his attention to detail truly stood out. Highly recommend Julian and the Zerorez team!

Report a concern   August 7, 2025 — Rated 8 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tristen was very professional and courteous. He was very helpful and answered all my questions. The reason I gave an 8 is because I have no comparison to other companies and their cost. I was satisfied with the cost and especially the service by Tristen.

Report a concern   August 7, 2025 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly crew and great communication

Report a concern   August 7, 2025 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech Bert was fantastic! I have used other companies but will use you from now on. He explained that you sre envitonmental safe and do not use harsh chemicals. He was great about going around furniture and everything ghe was
doing. Great personality and represents your company well

Report a concern   August 7, 2025 — Rated 10 out of 10 by Whitney Cowert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So great! Great service and great workmanship.

Report a concern   August 7, 2025 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always have wonderful technitions who do a fantastic job.

Report a concern   August 7, 2025 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough

Report a concern   August 6, 2025 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job at a fair price. It’s easy to schedule, the tech(s) shows up on time, and the pre- and post- instructions are clear.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Linda Watson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service given by the man who cleaned my carpets

Report a concern   August 6, 2025 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and was complete in a timely manner. Very pleased with the results.

Report a concern   August 6, 2025 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the way it cleans.

Report a concern   August 6, 2025 — Rated 9 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ok

Report a concern   August 6, 2025 — Rated 10 out of 10 by Michael Dyess Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is my go to carpet cleaner. I use no one else. Carpet is always fresh and clean like new after they finish. Long time customer

Report a concern   August 6, 2025 — Rated 10 out of 10 by Laura Shepherd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap

Report a concern   August 6, 2025 — Rated 10 out of 10 by M.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great!


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