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based on 83358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Albert was Fantastic! Very good at explaining the benefits.
Zerorez had a coupon for Labor Day but the technician was not able to enter the code to get the discount. That was a bit frustrating,
The gentleman was super nice. Explained the process. Very professional. We are so happy with the results
As my phone call made VERY clear, the guys were nice enough (not in uniform) but the carpet was crunchy a week later & did not appear clean. We now have a spot that was not there before hand. It's also a grey color & that's not the color it supposed to be. We also paid almost $300 for a rug to be cleaned & while it's clean it smells so bad we had to throw it out. I'm not sure what happened but it was not cleaned. I'm VERY dissapointed that I did not use Stanely & was screwed over by yall.
Chris was very helpful. He gave a fair estimate and was able to get us scheduled last minute. The work was great. Our office has never looked better. Thank you to all who worked on our office.
Your product does a good job on removing stains.
Excellent service - on-time - by experienced professional.
very clean and professional reliable
Limit upselling services. We ordered the 3 rooms for $99 special. An immediate $25 service fee was added. We had some pet stains. We were charged $65 per spot, which consisted of spraying a solution on them. Shocked at the cost, we asked for and received a senior discount. Total cost: $271 and change…a far cry from the $99 ad. We’re longtime customers, but plan to call Stanley Steamers next time.
The team absolutely crushed it - pet stains removed and the carpet looks brand new. Easy to schedule with and very punctual.
Good cleaning and through! Cleaner listens to suggestions and implements if he can. Pleasant to coordinate with.
Great service
I like the friendly and professional service that I received. Zeroez cleans my carpet great and provides great service.
Albert is the Best! We love Team members that do such a great job like him!
The service made our 25 year old carpet look amazing.
Customer service is amazing! Very through and personable!
Fantastic service. Chris was very courteous and polite. He cleaned 5 rooms in under 1.5hrs. We are satisfied with the service. Thank you.
It was awesome and would recommend to everyone
Fast efficient, nice people
Really clean well. Fast and prompt service. Friendly technician. Very thorough.
The products and procedures really clean my carpet.
Carpet was not evenly and thoroughly cleaned. Left streaks where part was clean and other areas not. Ridiculous price for sofa cleaning. Very disappointed overall.
Good results, and I like being able to customize the services. We only have one room of carpet, but sometimes we add on tile floors, other times upholstery cleaning.
Very kind and helpful carpet cleaning guy. We were very happy with the job he did. He was professional and knowledgeable.
I’m satisfied with the results
The service is always great. Thanks for taking care of my carpet. I have some referrals.
On time great results
Charles was very helpful in booking my appointment. Diamond was very thorough and professional. I’m very pleased with the overall experience and outcome!
Excellent service and our carpets look fantastic! Highly recommend and will be using Zeroez again!
I think ZeroRez provides the best cleaning service for my carpets snd upholstered furniture. However, this last cleaning of my couch was not as well done as in previous times.