Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83860 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 1, 2025 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dee did a great job - very friendly and professional

Report a concern   November 1, 2025 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kevin was fantastic

Report a concern   November 1, 2025 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did a great job evaluating exactly what kind of cleaning was needing. Knew exactly how to treat the pet stains and the food stains. Appreciated his recommendations on what kinds of cleaning services might be needed. He did a thorough cleaning and left great instructions on how to let it dry. Great job!

Report a concern   November 1, 2025 — Rated 10 out of 10 by Dianna Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nelson was able to get rid of some pretty ugly stains in our carpet. When finished, the carpet looks brand new and smells so fresh. I love the way there is never any slick soapy residue left. Also love that it is safe for our pets

Report a concern   November 1, 2025 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician explained everything about the cleaning of the carpet and how long before it dry.

Report a concern   October 31, 2025 — Rated 10 out of 10 by Nayeli Bueso Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very great and fast service!!

Report a concern   October 31, 2025 — Rated 10 out of 10 by Elizabeth Vanloon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brandon was very professional and did a magnificent job on my carpet.

Report a concern   October 31, 2025 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   October 31, 2025 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brandon did a great job. Thank you!

Report a concern   October 31, 2025 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Didn’t like asking to add a tip to the bill.

Report a concern   October 31, 2025 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service technician. He explained the service options and was clear about the condition of the carpets. The carpets turned out great.

Report a concern   October 31, 2025 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service provider was very polite, arrived on time, and did a great job

Report a concern   October 31, 2025 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning tech, Cory Willis, was a great professional with helpful tips and his service expertise was complete and timely. Thank you for a great job.

Report a concern   October 31, 2025 — Rated 0 out of 10 by D.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am not pleased with the overall outcome my floor in not properly clean! I need a re do someone who can actually do the job

Report a concern   October 31, 2025 — Rated 10 out of 10 by Marty Erwin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet always looks and smells great after cleaning. CJ was so helpful and did a great job! Respectful of property, courteous and professional. Highly recommend!

Report a concern   October 31, 2025 — Rated 10 out of 10 by Sherri Toma Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I want to praise our service person, Kevin (KP). He met us with a beautiful smile, was personable and did a great job. He is truly an asset to your company.
Sherrie Toma
4609 Courtyard Trail
Plano

Report a concern   October 31, 2025 — Rated 10 out of 10 by Angela Chester Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was excellent on time and great communication. Called within the 30 minute heads up time and was excellent in service.

Report a concern   October 30, 2025 — Rated 10 out of 10 by Brenda Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very pleasant and his work was excellent! Thank you so much

Report a concern   October 30, 2025 — Rated 10 out of 10 by Rebecca Dorsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert was extremely professional and did an amazing job. He was able to fix every troubled spot we had with no issue. He communicated consistently throughout the entire process. It was a great experience!

Report a concern   October 30, 2025 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have referred you to my neighbor Bob Schwalm.
He should be calling you when we get back from our trip with the Schwalm’s

Report a concern   October 30, 2025 — Rated 9 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just wanted to say that the service tech did a great job and was very personable.

Report a concern   October 30, 2025 — Rated 10 out of 10 by Kerri Farrell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians - professional, friendly and thorough. My carpets look wonderful and I always get compliments on them. I highly recommend Zerorez! Thank you! Kerri Farrell :)

Report a concern   October 29, 2025 — Rated 10 out of 10 by W.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical residue and on time arrival

Report a concern   October 29, 2025 — Rated 10 out of 10 by Kevin Farmer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The crew was great. On time and did a fantastic job on carpet for a reasonable price

Report a concern   October 29, 2025 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was prompt, courteous and knowledgeable. I had tile and carpet cleaned and everything looks great.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Julie Butler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our guy went above and beyond.He provided an excellent service.

Report a concern   October 29, 2025 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay was very friendly and knowledgeable. I definitely recommend Zerorez.

Report a concern   October 29, 2025 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dominque did a great job on the air duct cleaning.

Report a concern   October 29, 2025 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service

Report a concern   October 29, 2025 — Rated 10 out of 10 by Melody Shipman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Albert was my tech for carpet cleaning he was the best ever. Nobody has ever done better cleaning my carpet. I want him back next time,


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